Your company is a joke
Your company is a joke - bought a fridge freezer yesterday for delivery today. Get a message last night saying delivery between 1:15pm and 3:15pm, cool. Get another message at 12:58pm today saying the driver is nearby and will deliver at 13:23pm, great!
However....
After not receiving my delivery in the time slot, I called Marks at 15:45pm and was told my delivery would be in an hour, very annoying but ok.
Then, to my absolute astonishment I was called back a few minutes later to be told the very clear lie that the delivery driver had just been in an accident and now couldn't deliver today. What an absolute load of bull - your driver just couldn't be bothered to deliver and you came up with a ridiculous excuse. I was offered to rearrange delivery for another but that's no good to me, I am absolutely fuming at the utterly shocking "service" provided by Marks, DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES.
14 de setembro de 2023
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