Join It Recenzje 

First time chat help! Great assistance, patience and respects!

Join It customer service is excellent.

Jenna is always quick to find a solution.

Horrible company. Don’t waste your money. The minute things start going downhill people stop responding when you need help from their team. I’ve had so many members double charged. It cost me about $4000 to reverse these and credit the clients back. I was still paying fees on top of it through Join It even though it was their error. I had clients switched from quarterly memberships to monthly memberships. But the system never updated and charged them quarterly while they were monthly. I also asked the team from Join It to help me switch members to monthly from quarterly so that they’re not double charged. It double charged all the clients and they wouldn’t reverse any of the fees.

You’re paying fees per swipe through Join It on top of the fees through stripe.

Join It also allowed a client to delete their profile which included their liability waiver while I was in the middle of a lawsuit with them. And they said that their system does not keep these profiles so there’s no way to retrieve that liability waiver

Save money and have your own app built.

The software does exactly what we needed/expected.
The report features are good, may need a few tweaks to make designing custom reports easier to follow/understand.

nice to have other than a robot to talk to....thank you Kai and Jose....

Excellent and speedy tech support.

It was very close to being what my business needed but it was lacking an important function. After explaining this to them, they simply built the function in specifically for me. Can't argue with that level of commitment to their customers.

This system checked all the boxes for us. It’s incredibly easy to use, and if you do happen to hit a snag, their support team is ready to help you through it. I wish we had started using them years ago. I highly recommend them.

Very helpful and easy to communicate with, the whole process of joining Join It was enjoyable and simple. Highly recommend

answers within seconds rather than minutes, very helpful, considering this is our first outing with Joinit, and so some of our questions are pretty basic, but all handled swiftly & professionally

⭐⭐⭐⭐⭐ **Outstanding Support from Frano Didovich at JoinIt**

On behalf of the **Winchester, VA Local AAPC Coding Chapter**, we would like to express our sincere appreciation for **Frano Didovich at JoinIt**. Frano provided exceptional support in helping our chapter build and optimize our member website, making the entire process smooth, efficient, and successful.

From the beginning, Frano demonstrated professionalism, technical expertise, and a genuine commitment to helping our chapter succeed. His guidance made it easy for our leadership team to implement the platform and create a functional, organized member portal that supports our growing coding community.

Frano’s responsiveness, patience, and attention to detail truly set him apart. He went above and beyond to ensure our questions were answered and that our chapter could fully utilize the capabilities of JoinIt. Thanks to his assistance, our website is now an important resource for communication, membership management, and chapter engagement.

We are incredibly grateful for his support and highly recommend Frano and the JoinIt platform to organizations looking for a reliable and user-friendly membership solution.

With sincere appreciation,

**Winchester, VA Local Chapter 2026 Officers**

Mary Beach
MHA, BS, CHC, CPMA, CPC, COC, CPC-H, CCS,
AAPC Approved Instructor
Director, Compliance — Site/Local Compliance Officer

Very responsive customer care

as good as they said the software would be

This platform presents itself as being specifically adapted to chambers of commerce, which it is not. It does not support organisation-based membership, it hardly support offline payment, it doesn't allow to modify company profiles in batches (it need to be done individually for every employee of the company), it doesn't prevent individuals to modify the membership type of their companies (which is a problem when you have membership types based on specific criteria), and their online directory doesn't allow to run searches by sectors or other custom fields (which makes it de facto useless). Yet, their sales team will promise you that their platform can do all that. Finally, their onboarding process is a joke, and it takes one month just for the platform to be operational once you have faced issues after issues. I definitively don't recommend their services.

Join-Its support staff were very helpful, friendly and responsive. Our requests were addressed promptly and followed up to make sure that they met our expectations. In this era of automated responses, this was a most welcome experience. Thank you Join-It!