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Zendocs Reviews 

4,642
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,479 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its exceptional ease of use and efficiency, making tasks straightforward and quick. Many people appreciate how simple it is to operate, noting that it saves time and provides a stress-free experience. Reviewers often highlight the fast processing and convenient nature of the service. Conversely, a small portion of people felt dissatisfied with unexpected subscription charges and unclear pricing. Many reported automatic enrollment in monthly subscriptions after a low-cost trial, without clear upfront information. Reviewers expressed frustration over difficulties canceling these unwanted subscriptions or obtaining refunds, with some even experiencing double billing.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to navigate and efficient... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected charges and unclear pricing... See more

Payment

Reviewers highlight negative aspects of payment, primarily expressing frustration with unexpected and... See more

Subscription

Customers consistently express dissatisfaction with subscription practices, frequently reporting being signed... See more

Service

Clients share ambiguous opinions on service, with many expressing significant dissatisfaction regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I paid for one document for .50 cents & thought that they were charging me $42.51 since the email was unclear. I was never charged $42.51 after reviewing my credit card statement. Suggest company m... See more

Company replied

Rated 3 out of 5 stars

I'm confused about this. I have a lot of responsibilities on my shoulders. I thought I had already done the enrollment and paid. Then I get a message that was kind of rude. Not sure what is going on,... See more

Company replied

Rated 3 out of 5 stars

Decent service but nothing special. The PDF editing got the job done but the quality was pretty average, formatting shifted in a few spots and I had to fix some things myself. For the price they charg... See more

Company replied


Company details

  1. Software Company
  2. Web Collaboration Platform

About Zendocs

Written by the company

Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.

Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.

With Zendocs, you can:

  • Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
  • Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
  • Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
  • Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.

What we believe:

  • Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
  • The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
  • Mobile and desktop should both work — start on your phone, finish on your laptop.
  • Feedback shapes the product. We read what users tell us and use it to decide what to build next.

Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(4,642)

4,639 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good and nice

17 July 2026
Zendocs logo

Reply from Zendocs

Dear nr, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Idk dude

They take your money

17 July 2026
Zendocs logo

Reply from Zendocs

Dear Diddy, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 1 out of 5 stars

not really compressed what I needed.

not really compressed what I needed.

17 July 2026
Zendocs logo

Reply from Zendocs

Dear orihuela.omar.mx, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number ORIHUELAOMARMX894442. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Zendocs Team

Rated 5 out of 5 stars

Outstanding!

Outstanding!

17 July 2026
Zendocs logo

Reply from Zendocs

Dear and, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Fast iOS

It was fast to fill the form I need. Like yours iOS expirience.
Also

17 July 2026
Zendocs logo

Reply from Zendocs

Dear iO S, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 1 out of 5 stars

Warning:Be careful with this company

Warning: Be careful with this company.
The company does not clearly disclose its subscription terms and conditions and does not send customers payment confirmations. It charges more than what is originally advertised or expected. Any additional money charged is never refunded to the customer.
I strongly do not recommend this company.

9 July 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Lhs Portaly,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number LHSPORTALY166542. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

Rated 5 out of 5 stars

My family

Nothing much

17 July 2026
Zendocs logo

Reply from Zendocs

Dear cmubelela, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Good

Good User Experience Good Service Fast

16 July 2026
Zendocs logo

Reply from Zendocs

Dear lperpetua, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 3 out of 5 stars

To many tasks

17 July 2026
Zendocs logo

Reply from Zendocs

Dear Mr vincent vella, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Forced review

Bla bla bla bla

12 July 2026
Zendocs logo

Reply from Zendocs

Dear jb, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Great and easy to use

Great and easy to use

16 July 2026
Zendocs logo

Reply from Zendocs

Dear cjomoss, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Great app

Explains everything right

16 July 2026
Zendocs logo

Reply from Zendocs

Dear nativeadventures, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Good everything good

Good everything good

16 July 2026
Zendocs logo

Reply from Zendocs

Dear Isabella Emanuel, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 4 out of 5 stars

Easy

User friendly app

16 July 2026
Zendocs logo

Reply from Zendocs

Dear Wendy, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

good company

good user experience

15 July 2026
Zendocs logo

Reply from Zendocs

Dear cassie, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

15 July 2026
Zendocs logo

Reply from Zendocs

Dear alan.p.smith, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

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