I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team
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Review summary
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I accidentally subscribed to this following a free trial. When I realised I emailed the company (at 10pm on Friday night), the responded and exchanged several emails back and forth with myself within... See more
Company replied
You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more
Company replied
In the end, the customer service satisfied my request although it took much back and forth to see it done.
Company replied
4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you find TheBestPDF easy to use.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Jacobi,
Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the quick response!
We hope TheBestPDF continues to meet your needs efficiently. Have a wonderful day!
The person was too helpful who handled…
The person was too helpful who handled my complaint at first.
17 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with us. We're so glad to hear that the person who assisted you was able to handle your concern so helpfully.
We appreciate your kind words and look forward to serving you again in the future.
Genuine understanding and professionalism
The company actually listened to my needs, and provided me with more options than I could’ve imagined, while still doing what I’ve requested.
17 July 2026
Reply from Thebestpdf
Dear Eva,
Thank you for your kind words and for sharing your experience with TheBestPDF. We're so glad to hear that our team truly understood your needs and provided a variety of options while staying true to your requests.
We appreciate your trust and look forward to assisting you again in the future!
I couldn’t do what I wanted to
17 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your feedback. We're sorry to hear that you couldn't achieve what you intended with TheBestPDF.
If you have a specific feature or functionality in mind, we’d be happy to assist further. Based on the product's capabilities, it offers tools like editing PDFs, merging files, converting formats, and much more. For detailed assistance or to clarify any feature, please reach out to us at social@thebestpdf.com.
Best regards,
TheBestPDF Team
A huge thank you to the customer…
A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went above and beyond to help me solve the problem.
Thank you so much for your support!
Luisa
17 July 2026
Unprompted review
Reply from Thebestpdf
Dear Luisa,
Thank you for your kind words! We're so pleased to hear that our customer service team could provide the support you needed and that their professionalism and dedication made a difference.
We’re always here to help whenever you need us.
I signed up for a subscription and…
I signed up for a subscription and would like to cancel it now.
Thank you.
17 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your experience with TheBestPDF. We're glad to have had you as a subscriber and appreciate you reaching out.
If there's anything we can assist you with in the future, we'd be happy to help.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and encouragement! We're so glad to hear that you've had a great experience with TheBestPDF.
We truly appreciate your support and look forward to continuing to serve you.
Reply from Thebestpdf
Dear Chris,
Thank you for your kind review! We're so glad to hear that you appreciated the quick response.
We’re always here to help and appreciate your support!
I am not happy with the experience as…
I am not happy with the experience as my purpose to convert adobe acrobat file to excel, has not been compeleted.
17 July 2026
Reply from Thebestpdf
Dear Valued Customer,
We're sorry to hear your experience with converting an Adobe Acrobat file to Excel didn't meet your expectations. We understand how important this feature is and regret that it didn't fulfill your needs.
Please reach out to us at social@thebestpdf.com so we can assist you further.
Kind regards,
TheBestPDF Team
Response was quick!
17 July 2026
Reply from Thebestpdf
Dear Emile,
Thank you for your kind words! We're so glad to hear that you found our response time quick — efficiency is something we always aim for.
We appreciate your support and look forward to assisting you again in the future.
Automatic download.
17 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review! We're glad to hear that the automatic download feature in TheBestPDF worked well for you.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Andrea,
Thank you for your kind review! We're so glad to hear that you received prompt answers and that the process, including the payback, met your expectations.
We appreciate your support and look forward to serving you again!
Fast and good support
Using the best pdf was really effective and good and I advise to people
17 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and recommendation! We're delighted to hear that TheBestPDF was effective and met your expectations.
We truly appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review. We're glad to hear that TheBestPDF delivered quick results for you. Efficiency is something we always aim for, and it's great to know it made a difference for you.
We appreciate your support!
Good and easy
16 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're glad to hear you found TheBestPDF both good and easy to use.
We appreciate your support!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your thoughts. We appreciate your feedback and are glad to hear that you found the experience beautiful. If you have any specific questions about using TheBestPDF or its features, please feel free to reach out.
For further assistance or inquiries, you can contact us at social@thebestpdf.com.
Best regards,
TheBestPDF Team
Lightning fast response and nothing was…
Lightning fast response and nothing was to much trouble.
16 July 2026
Reply from Thebestpdf
Dear Richard,
Thank you for your kind words! We're so pleased to hear that our team provided a lightning-fast response and made everything effortless for you.
We truly appreciate your support and look forward to assisting you again in the future.
Reply from Thebestpdf
Dear Chris,
Thank you for your kind words and for sharing your enthusiasm about TheBestPDF. We're thrilled to know you had such a great experience with it.
We truly appreciate your support!
Very quickly and effective answer from…
Very quickly and effective answer from the part of the team, you already solve my problems in one hour, thanks!
16 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that our team was able to resolve your issue within an hour and provide you with a quick and effective solution.
We appreciate your trust in TheBestPDF and are here whenever you need assistance.
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