Taskrabbit US Reviews 

58,344
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 13,097 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and excellent communication, often completing tasks effectively and making interactions pleasant. Many people appreciate the smooth service experience, noting how easy it is to find help quickly and get jobs done efficiently, with the platform being well-organized for searching. However, some customers also noted concerns regarding pricing, mentioning misleading disclosures and unexpected fees that occasionally doubled service costs, alongside inconsistent work quality leading to damaged items or unfinished jobs by taskers lacking skills. A few reviewers also found the platform's user experience problematic, citing difficulties with rectifying errors or coordinating multi-person jobs.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their efficiency, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use for... See more

Price

Reviewers express significant dissatisfaction with pricing, citing hidden charges and excessive fees that... See more

Product

Consumers find product to be ambiguous, with some reviewers praising the appearance of items and the ability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Javon is amazing! He showed up early, worked diligently, spoke respectfully, completed all I asked for and was appreciative. He put everything together perfectly and cleaned up afterwards. I highly re... See more

Rated 5 out of 5 stars

The Tasker's showed up on time, were courteous, professional with strong work ethics. These folks took their task work as seriously as if it were their full-time jobs in another setting. You get wha... See more

Rated 5 out of 5 stars

What made my experience great is that the profiles, how much is charged, how much experience each tasker has so I know They can do the job. Plus there are pictures of previous jobs so I can see that... See more

Rated 5 out of 5 stars

Michael was on time and worked efficiently carrying heavy boxes up and down many stairs and assembling metal shelving. He was very pleasant to work with, and had good suggestions for our clean-out and... See more


Company details

  1. Flat Pack Assembly
  2. House Cleaning Service
  3. Moving Company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

58K reviews

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4.2

All reviews

(58,344)

12,438 reviews in the last 12 months

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Rated 3 out of 5 stars

Not Bad, But Not Great Either

One of the taskers that I hired, labeled as "Elite," cancelled on me within 30 minutes of the task, while I was on my way to the location. It was very frustrating and I had to scramble to hire another one. The app also is not very intuitive and a bit clunky at times, even just to try to find the "chat" function for my taskers.

9 July 2026
Rated 5 out of 5 stars

Elle was awesome

Elle was awesome. She did a great job of cleaning my son’s apartment. She was very communicative and eagerly took on a challenging job. I would definitely hire her again.

11 July 2026
Rated 1 out of 5 stars

There’s a lot of room for scam on the…

There’s a lot of room for scam on the technician part. A job that takes 30 mins should not be taking 2.5 hours. The technician came and told me he forgot his tools because he thought he only came to install and not troubleshoot. Regardless you should have your multimeter as an electrician with whatever the job is. How else will you test if what you installed worked properly. Not sure how you guys vet the technician’s credibility

11 July 2026
Rated 5 out of 5 stars

Lester is eager, happy, and helpful!

Lester was so eager to work and saw things to do without being asked. He was very flexible; we needed him in the morning and afternoon, and he was willing to do the split shift. He was a wonderful worker!

10 July 2026
Rated 1 out of 5 stars

The total billing and initial deposit…

The total billing and initial deposit do not make sense. Fees and charges are just too high. And there’s no way to contact anyone to understand the charges

11 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Our Support team can help with your invoice inquiries! To email our team visit help.tr.co and click the "Contact Us" button.

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