Anzhelika Was great to work with. She made the process simple and easy to understand. She was very prompt in her replies and didn’t drag the process out. I would highly recommend her to anyone for ser... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Software Company
- Activewear Store
- Custom T-Shirt Store
- Printed Clothing Store
- Sportswear Store
- Uniform Store
Information provided by various external sources
Create and sell all of your custom sports team gear, in one spot, online, without the hassle. Never a setup fee. No minimum order. Free logo design & edits.
Contact info
240 Bald Hill Road, 02886, Warwick
- 1-888-885-6253
- support@squadlocker.com
- squadlocker.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bohdan was extremely helpful and…
Bohdan was extremely helpful and responsive in helping get the site created and logos modified.
It was so nice to reach an interested
It was so nice to reach an interested, pleasant, and capable representative. My issue was resolved quickly and efficiently. I appreciate that you still put a value on providing excellent service rather than offloading customers to automated systems.
Sofia and Anton
Sofia and Anton - have been OUTSTANDING - working through a new store for my club - every question answered professionally and always willing to help!! HIGHLY RECOMMEND!!!!
Quick delivery
Quick delivery
I had ordered the wrong size, I sent an email, received a quick response, and Squadlacker helped with getting the right size. They also, believe in helping other kids get gear. I greatly appreciate and impressed with the customer service and quick response, in a time of need. No stress or more gray hair. Thank you Squadlocker!!
Jairo
Jairo, the SquadLocker representative, was very professional and efficient as he helped to resolve my issue. I really appreciate that SquadLocker invests in a quality customer service team.
Customer service has been super…
Customer service has been super helpful! Anton was quick, clear and helped us with finishing up our team store with ease!
Outstanding customer service
Mireya was very helpful in fixing my order and helping me get it corrected. Customer service was outstanding.
Very quick customer service response time
I reached out to customer service about an issue with the lettering peeling off. Jairo was very quick to respond and send out an immediate replacement.
Diamond Elite 10U
Anzhelika Was great to work with. She made the process simple and easy to understand. She was very prompt in her replies and didn’t drag the process out. I would highly recommend her to anyone for services. The store and the gear looks great! 10/10 experience.
Great experience
The two individuals that I worked closely with throughout the whole process, were Sofia and Julia. They did an exceptional job helping me with all my questions. They were very patient and they made sure I had an excellent experience. I’m excited to use squad locker moving forward, and I would recommend the platform for it’s ease of use, quality materials and it’s high level of customer service.
Excellent Support from Julia
The customer service support we got from Julia while setting up our store was excellent. She was polite, responsive, helpful, and thorough in every interaction we had. I was very impressed with her and the entire Squad Locker experience.
Mireya addressed our issue quickly and…
Mireya addressed our issue quickly and resolved it to our satisfaction. Very happy with the service we received!
Amazing customer service!
I had an issue with my order. I sent SquadLocker an email describing my situation and first thing the next morning Mabel emailed me with great news! She said they are running a courtesy return pilot program and I qualified. All the info was sent to me in the email and I can now reorder some new gear.
Thank you SquadLocker and Mabel for your prompt attention. :)
The customer service was on point.
Anzhelika Savchenko from SquadLocker…
Anzhelika Savchenko from SquadLocker Onboarding was awesome. I have an email chain over 70 emails long with her for uniforms we are ordering. All questions have been answered promptly and thoroughly.
Excellent experience and service!
This will be the second year we’ve used this store. Everything from quality to delivery was fantastic.Yeva in customer support has been an absolute asset! Helping with every step of the set up for the store and logo, which was already very easy but needed help due to our colors. She made everything so much easier!
I had the pleasure of working with…
I had the pleasure of working with Anzhelika! We walked me through the process of adding a custom jersey to my store. It was a very professional and organized process. Thank you for all your help.
Above and Beyond
I made a very small special order for my 2 grandsons. One of the jerseys was too small. So, I ordered a new one but had it delivered to the wrong address. Ugh, Jairo helped me correct the issue and gave me a heads-up when the jersey was returned to them, and resent to the correct address. This happened over 4th of July weekend and he kept advised during the process! Thank you Jairo and Squad Locker!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








