SquadLocker Reviews 

8,584
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,023 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and efficient solutions provided by representatives. Reviewers are also happy with the product quality and the smooth process of setting up stores or placing orders. However, some customers also noted occasional issues with product quality, such as incorrect print sizes, lettering peeling off after washing, or items arriving with misspellings. A few other people also felt that sizing could be inconsistent, with some garments being too large or too small upon arrival.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, responsiveness,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness, patience, and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of customer service. Customers... See more

Product

People report positive experiences with products, praising the quality of the items and the variety offered.... See more

Order

Consumers generally report positive experiences with their orders, often highlighting quick processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anzhelika Was great to work with. She made the process simple and easy to understand. She was very prompt in her replies and didn’t drag the process out. I would highly recommend her to anyone for ser... See more

Rated 5 out of 5 stars

I made a very small special order for my 2 grandsons. One of the jerseys was too small. So, I ordered a new one but had it delivered to the wrong address. Ugh, Jairo helped me correct the issue and g... See more

Rated 5 out of 5 stars

I have been a Squad locker customer for about a year. They have been extremely helpful and my team loves their gear. To be specific, I can truly say that Anzhelika S. has gone out of her way to help m... See more

Rated 5 out of 5 stars

They were super easy to work with. Made it easy for parents to be able to order some team gear and for the players to be able to self serve and order their own uniforms. Overall a great experience tha... See more


Company details

  1. Software Company
  2. Activewear Store
  3. Custom T-Shirt Store
  4. Printed Clothing Store
  5. Sportswear Store
  6. Uniform Store

Information provided by various external sources

Create and sell all of your custom sports team gear, in one spot, online, without the hassle. Never a setup fee. No minimum order. Free logo design & edits.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,584)

989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was so nice to reach an interested

It was so nice to reach an interested, pleasant, and capable representative. My issue was resolved quickly and efficiently. I appreciate that you still put a value on providing excellent service rather than offloading customers to automated systems.

7 July 2026
Rated 5 out of 5 stars

Quick delivery

Quick delivery
I had ordered the wrong size, I sent an email, received a quick response, and Squadlacker helped with getting the right size. They also, believe in helping other kids get gear. I greatly appreciate and impressed with the customer service and quick response, in a time of need. No stress or more gray hair. Thank you Squadlocker!!

6 July 2026
Rated 5 out of 5 stars

Jairo

Jairo, the SquadLocker representative, was very professional and efficient as he helped to resolve my issue. I really appreciate that SquadLocker invests in a quality customer service team.

9 July 2026
Rated 5 out of 5 stars

Diamond Elite 10U

Anzhelika Was great to work with. She made the process simple and easy to understand. She was very prompt in her replies and didn’t drag the process out. I would highly recommend her to anyone for services. The store and the gear looks great! 10/10 experience.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The two individuals that I worked closely with throughout the whole process, were Sofia and Julia. They did an exceptional job helping me with all my questions. They were very patient and they made sure I had an excellent experience. I’m excited to use squad locker moving forward, and I would recommend the platform for it’s ease of use, quality materials and it’s high level of customer service.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support from Julia

The customer service support we got from Julia while setting up our store was excellent. She was polite, responsive, helpful, and thorough in every interaction we had. I was very impressed with her and the entire Squad Locker experience.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

I had an issue with my order. I sent SquadLocker an email describing my situation and first thing the next morning Mabel emailed me with great news! She said they are running a courtesy return pilot program and I qualified. All the info was sent to me in the email and I can now reorder some new gear.
Thank you SquadLocker and Mabel for your prompt attention. :)

1 July 2026
Rated 5 out of 5 stars

Excellent experience and service!

This will be the second year we’ve used this store. Everything from quality to delivery was fantastic.Yeva in customer support has been an absolute asset! Helping with every step of the set up for the store and logo, which was already very easy but needed help due to our colors. She made everything so much easier!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

I made a very small special order for my 2 grandsons. One of the jerseys was too small. So, I ordered a new one but had it delivered to the wrong address. Ugh, Jairo helped me correct the issue and gave me a heads-up when the jersey was returned to them, and resent to the correct address. This happened over 4th of July weekend and he kept advised during the process! Thank you Jairo and Squad Locker!

8 July 2026

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