I wish all delivery guys and girls would wait for us to open the door i know that the bosses want more but it's customer satisfaction at the end of the day.
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Was out so courier left in recessed porch in full view rather than in parcel box!
I received email alerts every step from the parcel being picked up until it was delivered. Relay provided a time slot for delivery & enquired where to leave the package if I wasn’t in. I replied I was... See more
Great, your guy grasped the problem very quickly and I was up and running very quickly albeit with a new battery which I was pleased he carried. Not initially being able to talk with a rep was not p... See more
Company details
Written by the company
Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations. Our technology first delivery model is built for efficiency, scalability, and convenience.
Contact info
United Kingdom
- support@relaytech.co
- relaytech.co
4.1
Great
134K reviews
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Pleased with purchase
Really pleased with the dresses I’ve received, they fit well + are lovely. Bit of a delay receiving them but can accept that as they are super and great value.
12 July 2026
Great Service
12 July 2026
In general
In general, my focus here is on the Response Team. I have been a customer to Domestic and General for over12 years.I have had my ups and down with bad record keeping and has even thought of leaving. I have only dealt with Response Team for less than 6 months. Their Services delivery effectiveness receives my commendation. My experience so far suggest that D&G appeared now to be taking tne customer care and satisfaction more serious. I have more than 9 accounts with D&G, so peace of mind is of great importance to me and the delivery effeciveness of the Resoonse Team is a welcome innovation and way forward.
18 May 2026
It’s a great product for the children…
It’s a great product for the children love it son enjoys it
12 July 2026
Courier / driver left package OUTSIDE…
Courier / driver left package OUTSIDE busy block of flats opposite Canning Town Station despite instructions to leave with reception (which is na easy task in Argo Apartments).
Woeful and shockingly ignorant to the value of customers items.
Will be ensuring I do not use Relay again.
9 July 2026
Very impressed
For a shein parcel I was very impressed it turned up so quick. My parcel was split into 2 halves and both arrived fast and on time very impressed thank you
12 July 2026
My parcel arrived on time and by a…
My parcel arrived on time and by a considerate delivery person who gave me time to get to the door, without dumping the parcel, like some companies do.
12 July 2026
Not what it looks like on photos at all…
Not what it looks like on photos at all waste of money
12 July 2026
The parcel took a long time to arrive
The parcel took a long time to arrive. So much so we considered it lost and gave up hope. And the driver just threw it on the floor outside my house and a neighbour had to come out and post it through the letterbox. Not pleased at all
30 June 2026
My parcel was left aside my door 🚪…
My parcel was left aside my door 🚪 please can you always use the concierge thanks
12 July 2026
Delivered on time
Delivered on time. Very respectful of property. Followed instructions, I was very impressed, as I hadn't heard of this company, but would highly recommend.
9 July 2026
My parcel arrived safely
My parcel arrived safely, but the information was wrong. Your email said delivery would be between 10-25am and 2-25pm, but it didn’t actually arrive until 8-45pm
12 July 2026
Given a choice collection or delivery
Given a choice, collect my order or have it delivered to my home address, I chose delivery to home, I was given a delivery date and time and my item was received as promised.
12 July 2026
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