I ordered a book. The process was simple. It enticed me because I'm at another big even in my long life. However, the checking out process was not simple with all the endless upgrades. Perhaps th... See more
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Written by the company
Memowrite helps families turn memories into a book to keep, with a process that feels easy and comfortable from the start.
Memowrite is designed to help people document their experiences without needing prior writing experience. Share your stories by writing or speaking, and preserve your memories in a personalized keepsake book.
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Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
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Nickel and dime you with all the different add ons. Don’t like that. Had half a mind to cancel. I also want to know if I get to proof what you wrote before it goes to print.
It is so helpful to have questions to think about and answer in my own time.
I had a very troubling concern which was corrected by them.
My book looked excellent, photos were fantastic! I’m interested in writing another book for my granddaughter. Is this possible? Are there any discounts for a second book?
I found it difficult to save and find the work I’d done. Finally I began over and did it in 3 hours without a break to assure it would be completed.
Is it possible to pay for faster shipping? My books took almost 3 weeks to arrive.
Thank you,
J
So far my experience has been minimal. Having just gone thru the entree process. There were many choices to make, but were presented well. The process was time consuming due to all the additional decisions on upgrades to the product.
The support team always responded within the shortest time (1-2 days), and were always most polite and detailed in their response. Thank you again for such attention.
Everyone helped me and because of their ongoing support, I was able to pull blah the book that I have always "threatened" to write!

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Being able to have my questions answered. I did receive feedback about my concerns.

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Signing up was easy, I need to start to comment on the rest!

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I don’t like being forced to review you when I haven’t had enough experience

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I thought I was getting premium from the beginning .

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I have not had sufficient experience with this company yet to make a determination. I must say that I don't like to be pressured to add things to a book I haven't even begun.

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I wrote to the support team as I was having trouble making payment successfully, due to differing $. Each time a support member got back to me and they were helpful. I’m looking forward to the writing journey.

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