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Knowledge Base
Frequently Asked Questions
Quick answers to the most common questions about listings, placement, and your account.
How do I get featured placement?
Featured placement and priority visibility are reserved for paid plans (Premium and Exclusive). Free listings include a public listing with a link to your site, which helps people discover your product. Upgrade at any time to move your product into featured, clearly labeled placements that get in front of more relevant visitors. We do not guarantee search rankings or traffic.
How long until my listing is published?
A free listing is published automatically once it is at least 7 days old and our daily check finds our badge on the page you submitted. Paid listings go live as soon as the payment is confirmed - no waiting period, and no badge required, on any paid tier. You will receive an email once your listing is live.
Can I update my listing after submission?
Yes! You can update your listing details anytime from your dashboard. Edits pass the same automated content check.
Is this a curated platform?
Yes. Every submission passes an automated content check before it can be published, and our team can reject a listing that breaks the rules. A free listing is published once our automated check finds our badge on the page you submitted. We focus on putting useful tools in front of the right visitors through curated discovery and featured placement, not on search-ranking manipulation.
How do I remove my listing?
To remove your listing, please contact us using the form below or email our support team. We will process your request promptly.
How do I claim a listing that already exists for my website?
If your website is already listed but you did not submit it, use the contact form below and include your website URL and proof of ownership (such as a link to your LinkedIn or a page on your site). We will verify and transfer the listing to your account.
How do I change my email address?
To change the email address on your account, go to Settings in your dashboard. If you signed up via a social login (Google, GitHub), your email is managed by that provider. For additional help, use the contact form below.
How do I update my listing details?
Log in and navigate to My Listings in your dashboard. Click the listing you want to edit, make your changes, and save. Edits are saved right away and pass the same automated content check.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) and popular digital wallets. Payments are handled by a secure third-party payment processor, so we never see or store your card details.
How long does a listing on MEDIAPRONET last?
Your listing stays live for as long as it remains active. There are no renewal fees - once listed, your placement stays live unless you request removal or your listing is found to violate our guidelines.
How do I report a broken link or outdated listing?
Use the contact form below and include the URL of the listing you believe is broken or outdated. Our editorial team reviews flagged listings regularly and will update or remove them as appropriate.
How do I delete my account?
To permanently delete your account and all associated data, submit a request using the form below with the subject "Account Deletion". We will process your request within 7 business days and send a confirmation to your registered email.
How do I contact support?
The fastest way to reach us is via the contact form on this page. You can also email us directly at [email protected]. We aim to respond to all inquiries within 72 hours on business days.
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