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Find the answer. Get back to running your studio.

Practical, step-by-step guides for setting up Junocal, taking bookings and getting paid. Search here first; ask the team when the answer depends on your account.

29 guides

8 min read

Use Juno for studio operations

Ask about your studio, prepare changes and understand what still needs a confirmation or a visit to settings.

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8 min read

Manage family bookings and participant packs

Keep booking contacts, attendees, forms and purchased credits attached to the right person.

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8 min read

Set up and manage visit rewards

Reward eligible attended visits, explain pending progress and preserve existing rewards when terms change.

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8 min read

Book appointment series and follow-up visits

Review recurring appointment dates, understand checkout choices and rebook without confusing availability with a reservation.

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8 min read

Manage online session links and video backup

Choose joining details, host a session and recover a broken link with Junocal video when available.

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8 min read

Connect Google Calendar and set working hours

Connect each instructor's calendar, block busy appointment times and distinguish calendar sync from bookable hours.

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8 min read

Connect Mailchimp and sync marketing consent

Choose one audience, sync opted-in clients and check that Mailchimp opt-outs are connected too.

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8 min read

Refer a business and track your reward

Share your studio's invitation, understand qualification and see how the subscription discount is applied.

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10 min read

Set up online booking with Junocal

Go from an empty account to one live, bookable session without over-configuring your studio.

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9 min read

Schedule your first class

Create the reusable class type first, then place a dated session on your calendar.

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10 min read

Connect Stripe and receive payouts

Connect your own Stripe account, finish verification and confirm that payments are ready before selling.

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Create memberships and class packs

Choose the right product, define what it can book and test the purchase-to-booking journey.

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10 min read

Import clients from another platform

Export a clean CSV, map it in the migration wizard and review every row before importing.

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9 min read

Set cancellation and refund policies

Write the rule once, attach it to the right services and review the outcome before any refund is sent.

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8 min read

Customise and share your booking page

Add the essentials clients need, preview on mobile and place one canonical booking link everywhere.

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8 min read

Invite your team and choose roles

Give each teammate the smallest role that fits their work, then manage teaching availability separately.

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10 min read

Troubleshoot client booking problems

Check publication, time, capacity, eligibility and payment state in a safe order before retrying.

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9 min read

Create appointments and set availability

Define the service first, then open only the hours clients should be able to book.

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9 min read

Manage class waitlists

Choose how a released place is offered and keep the live class roster as the source of truth.

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10 min read

Create client forms, waivers and photo requests

Choose questions, photos, service assignments, timing and renewal rules, then review each participant’s response.

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8 min read

Write private client notes and share with teammates

Keep observations on a client profile, link a visit when useful and choose who can read each completed note.

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8 min read

Check in clients and track attendance

Use the live day view at reception and update the roster while the class is still fresh.

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10 min read

Send client emails and set up automations

Use broadcasts for one-off messages and automations for repeatable lifecycle moments.

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10 min read

Create and run a term-based course

Sell a defined cohort as one course while keeping every dated session visible to staff.

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10 min read

Understand revenue, attendance and payout reports

Choose the report that answers the question and reconcile payouts against their underlying transactions.

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9 min read

Set up rooms and pick-a-spot layouts

Model the real room clearly, label every usable position and test the client spot picker on mobile.

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9 min read

Manage client profiles and history

Keep one reliable client record and start operational or financial actions from the related history item.

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Integration guide

Connect Zoom to Junocal

Auto-generate Zoom meetings for virtual classes and understand the permissions Junocal uses.

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Integration guide

Connect Klaviyo to Junocal

Sync opted-in client profiles to Klaviyo and understand the data and permissions involved.

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Start with the part of Junocal you're using

Every guide links to the exact place in the app where you can take action.

Get help with your account

Browse these same guides in the in-app help widget. Questions you submit there go to Junocal support with the page and studio attached. For studio tasks and confirmation cards, use the separate Juno assistant in your studio navigation.

Looking for integration permissions and data access?

Read the Zoom and Klaviyo permission guides, or follow the new Calendar, Mailchimp and video guides above for setup and recovery.