My first experience with Tanner Bolt was in regard to a small order of about 20 unique items, to be used as samples, upon which we could evaluate if the products would work for our business. Future /... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A business that answers the phone and answers questions! As a business owner, I often don’t have time to go back and forth with emails or chatbots to get answers, Tanner had my questions and concerns... See more
I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more
Company replied
I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I... See more
Company replied
Company details
- Fastener Supplier
- Construction Company
- Hardware Store
- Industrial Equipment Supplier
- Protective Clothing Supplier
- Safety and Work Wear Store
Written by the company
Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.
Tanner - Fasteners & Industrial Supplies
Written by the company
- Committed to excellence in service, product & knowledge
- We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.
Contact info
714 Montauk Avenue, 11208, Brooklyn, United States
- 800-456-2658
- websales@tannerbolt.com
- tannerbolt.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was perfect except the…
Everything was perfect except the shipping cost was higher than it should have been.
9 July 2026
Great selection of products
Great selection of products. Found exactly what I needed. Delivery was fast and affordable.
9 July 2026
Reply from Tanner
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
One large box arrived half empty
One large box arrived half empty, and the boxes that were in there were broken, and the nuts were all mixed and all over the place. This is a lot of work for me . Now
I have to call them and try to get it all sorted out.
7 July 2026
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
Charlie was incredibly responsive and…
Charlie was incredibly responsive and helpful. He is truly outstanding in that he made me feel like I was communicating with someone I had done business with for years. I really appreciate that.
30 June 2026
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Item not complete
2 July 2026
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Fast ordering and fast delivery
19 June 2026
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Great product very good price very slow shipping
Great product and a very good price but I don't understand why, when I place an order and paid for it and then it takes 28 days to be delivered? I emailed asking why, asking when my order will ship and with this order never heard anything until UPS emailed me about delivering. I will continue ordering from Tanner but I will definitely order before I need it. Thank you
24 June 2026
Quick release of material with…
Quick release of material with tracking. This was a great first time experience for me.
13 June 2026
Reply from Tanner
We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
You sent me the wrong bits
You sent me the wrong bits. I paid $20 for three bits and they were wrong.
12 June 2026
Ordering was easy and quick
Ordering was easy and quick.
Great price on a small order.
Received quickly.
Billed shipping to our account which cost more than the quoted shipping price. Will just have shipping added to the next order.
10 June 2026
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Tanner has great products at great…
Tanner has great products at great prices. I will definitely use them again in the future.
10 June 2026
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
The company had a ready stock…
The company had a ready stock available. Easy checkout and delivery as advertised.
9 June 2026
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
Had a rough time with the site…
Had a rough time with the site interface. Ended up getting the wrong size bolts, even though I emailed back about size problem before they shipped.
6 June 2026
Reply from Tanner
We're sorry for the frustration and understand how disappointing it is to receive the wrong size after reaching out before shipment. Thank you for bringing this to our attention. We'll review what happened so we can improve moving forward. -Carly (Marketing Dept)
I placed an order online
I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I contacted support about the issue they promptly responded with the 2nd tracking number. Overall a good experience.
13 June 2026
Reply from Tanner
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
I received the product on time
I received the product on time. I called on a Friday evening, and not only did you answer the phone, but you also shipped out my product for next-day air, it was received on Monday @12 noon.
Thank you!
13 June 2026
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
FAST SHIPPING
13 June 2026
Reply from Tanner
We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
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