All perfect!
26 June 2026
Unprompted review
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Company details
Written by the company
Herzlich willkommen bei Solarscouts, Ihrem Partner für moderne und zuverlässige Solartechnik! Seit Anfang 2022 sind wir im Online-Verkauf von Solarprodukten tätig und bieten Privatkunden, Gewerbetreibenden, Fachbetrieben und Handwerkern eine einfache Möglichkeit, hochwertige Solartechnik zu erwerben. Unser Ziel: Wir möchten erneuerbare Energie verständlich, zugänglich und unkompliziert machen – mit passenden Produkten, fairer Beratung und einer zuverlässigen Abwicklung. An unserem Standort in Köln-Rodenkirchen stehen wir für schnellen Versand, persönliche Unterstützung und einen einfachen Online-Bestellprozess. Unser Sortiment umfasst Zubehör, Balkonkraftwerke, Solarmodule, Wechselrichter, Stromspeicher sowie größere Photovoltaik-Lösungen für private und gewerbliche Anwendungen. Ob Balkon, Terrasse, Garten, Dachfläche oder Gewerbeobjekt – bei Solarscouts finden Sie passende Lösungen rund um Ihre eigene Solarenergie. Auf Wunsch unterstützen wir Sie auch bei der Planung Ihrer Photovoltaikanlage und helfen Ihnen dabei, optimal abgestimmte Komponenten für Ihr Vorhaben zu finden. Dabei setzen wir auf hochwertige Produkte, Qualität und ehrliche Beratung. Solarscouts steht für einfache, nachhaltige und zuverlässige Solartechnik. Wir freuen uns darauf, Sie bei Ihrem Solarprojekt zu unterstützen!
Contact info
Emil-Hoffmann-Straße 53, 50996, Rodenkirchen, Germany
- kontakt@solarscouts.de
- solarscouts.de
3.4
Average
415 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Blind. Deaf. Mute and dumb
I ordered an item that they sold. Which was relatively hard to get, not big. During the ordering process I didn't see that the estimated delivery time was several weeks in the future. I waited and waited. I sent an email when it would arrive. No response. I sent a message on the website when the delivery date expired. No response. Then I gave them an option, send the item, or give a real date, otherwise I would request my money back through PayPal. No response.
After a few days I requested my money back through PayPal. There it said to call this number. I call, no response. It said to contact the company. I did though PayPal. No response. After a few more days I escalated the money back request to PayPal. And now a few weeks further I got my money back.
I understand that supply chain stuff can delay things. But what I don't get is the complete lack of communication. They just held to my money for a few months and kept me in the dark. In the end I ordered the same item through Ali Express, which has the same estimated delivery time, lower cost and excellent response time for questions.
I would avoid this company and talk directly to the Chinese manufacturer instead.
18 May 2026
Unprompted review
No reaction on any communication/ complaints
I received my order, but it turned out to contain only the accessories and not the main item (the inverter)
The package is also so small that the inverter would never fit in it.
The order status shows as ‘delivered’.
I have been trying to raise this complaint via email and the website for almost three weeks now.
However, I have received no response whatsoever, so it is being completely ignored.
6 May 2026
Unprompted review
great service
24 April 2026
Unprompted review
Delivery was very fast and the…
Delivery was very fast and the experience was great
3 February 2025
Unprompted review
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