RentADrive.pt Reviews 

91
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great company, were given a very clean seat Ibiza, a little underpowered for the hills of Madeira but otherwise fine. They found us at the airport and we delivered it back at the airport. No issues wi... See more

Company replied

Rated 5 out of 5 stars

Excellent service in every detail! Punctual, friendly and with no hidden or unexpected charges. They pick you up from the airport and take you back as well - whether early in the morning or late in th... See more

Rated 5 out of 5 stars

We had a very smooth and positive experience renting a car 😊 Everything went perfectly from start to finish. Sancho, who assisted us, was extremely friendly, helpful, and professional, he made... See more

Rated 5 out of 5 stars

100% satisfied. Fully recommended. If you want a stress free car rental in Madeira don't look anywhere else. Super cooperative and helpful guys! Thanks for all the easy communications. Our car (Maz... See more

Company details

  1. Car Rental Agency

Written by the company

Rent a car in Madeira Island . Car rental in Funchal Madeira. Airport car delivery no extra charge. Driving around to discover the island the best way , just ask us how :)Aluguer de carro na ilha da Madeira. veículos para alugar no Funchal. Sem Depósito ou cartão de credito necessário. Entrega no aeroporto ou no seu alojamento .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.7

All reviews

(91)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very impressed with this company

I was very impressed with this company. The reservation was very fast, simple and clear. If necessary, to adjust the pick-up time and place, everything is simple and very fast. The staff is pleasant, helpful, and correct. The car was new and clean. I recommend it 100%
Indre

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Madeira island

I rented a car from this car rental company and had a very positive experience. The booking process was simple and quick, with no complications. Upon arrival, I was greeted with professionalism and friendliness, and everything was explained clearly, with no surprises or hidden fees.

The vehicle was in excellent condition, clean and well-maintained, which made the trip much more comfortable and safe. The return process was also smooth and fast, something I really value.

I would also highlight the transparency and honesty of the service, which nowadays makes all the difference. I highly recommend this car rental company to anyone looking for reliability, great customer service, and a hassle-free experience.

17 April 2026
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Thank you for the trust and the kind words.

Rated 5 out of 5 stars

Wonderful

It is with great pleasure that I recommend Rent A Drive. The car was delivered to a convenient parking area not far from where we were staying. Everything was clearly explained and demonstrated, and they even connected my phone to the car’s system. They answered questions I hadn’t even thought to ask at the time—but that came up later during the trip.

They also gave us useful information about parking and roads, and sent the location of a convenient gas station on the way to the airport. The return process was clearly explained: the car can be returned directly at the airport. The pickup and drop-off locations are different, as are the times (morning and very early morning before the flight).

The car was excellent—clean and very comfortable. Everything was arranged so that we could simply enjoy our trip.

Many thanks!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The best of the best

I have a 24 years experience with car rental service.
This company is the the best!
Honest, friendly and professional from the beginning to the end. Everything worked as planned. Emphasized aspspects: you can pick up the car at the airport in Funchal and leave it at the port, and the other way round. They have a small deposit in comparison with renown big rent-a-car companies. The cars ar quite new (2-3 years old), in perfect condition, and very clean!
I love their policy when they kindly ask you "if possible, please, return the car not super clean but normal clean!".
You can actually feel that they thare doing the best to be professional and friendly and not just the typical plastic professional!
I highly recommend this company!!!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and smooth experience

We had a very smooth and positive experience renting a car 😊
Everything went perfectly from start to finish.

Sancho, who assisted us, was extremely friendly, helpful, and professional, he made the whole process easy and stressfree.

The company is definitely worth recommending, especially as no credit card was required, which made things even more convenient.
Overall, a great experience, we would happily rent from them again.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service. No hiden charges.

Excellent service in every detail! Punctual, friendly and with no hidden or unexpected charges. They pick you up from the airport and take you back as well - whether early in the morning or late in the evening - at no extra cost. Highly recommend it!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Choice !

I had a very positive experience with RentADrive. Communication was clear, the car was in great condition, and the whole process was smooth and professional.

What really stood out was how fair and customer-oriented the team handled a minor issue at the end of the rental. Very transparent, respectful, and solution-driven exactly how it should be. Good to know that there are still fair Rent Services!

I can genuinely recommend RentADrive and will definitely rent from them again.

29 January 2026
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Thank you so much for a trustworthy review that will help others decide. for sure a pleasure serving you.

Rated 1 out of 5 stars

Very disappointing, hidden fees, we DO NOT recommend them

We had a very bad experience with this car rental company in Madeira and we do not recommend them.

I booked a car online for 110€, which was clearly shown on their website. However, when I arrived, the final price suddenly increased to 180€, without any clear or transparent explanation of the extra charges. They were unable or unwilling to clearly explain what these “taxes” were.

On top of that, they demanded a 1500€ deposit, or alternatively forced us to buy an extra insurance for 20€ per day, which we paid. Even after that, the price kept increasing.

When we went to pick up the car, they asked for another 150€ “commission/deposit”, saying that “some of the money you will receive back if everything is fine”. This was never clearly stated during the booking process and felt extremely misleading.

At that point, the price had gone from 110€ to 180€ + additional charges, which is unacceptable. We firmly refused to pay and asked either to receive the car for the agreed price or to get a full refund.

This business uses hidden fees, pressure tactics, and unclear explanations. It felt like they were constantly trying to take more money out of our pockets.

Very disappointing and unprofessional experience. Be careful and read everything twice before booking — or better, choose another company.

22 January 2026
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Dear Monalisa Sima, we truly are sorry for the way you feel and solidary to your frustration but unfortunately, we do not agree with the way you have exposed this situation as this does not reflect the reality of the events and can be very misleading to our customers.

Let me clarify that first of all, when it comes to the price, we had no interference with it as you have made your booking directly at our website choosing all the details that suited you best (from times for pick up and return, extras and optional cover).
By the end, you had a summary of the price and even made a 10% prepayment, as requested in all our rentals, of 18.25€. Inclusively we have received a print from you on the day of booking with the detailed pricing with the total of 182.50€.
Also, the price and all the taxes for your rental are clearly stated in your rental agreement, the one that has been signed and sent to you via email and WhatsApp. In case you may have lost it we are happy to provide it to you again.

Second point, is that at no moment in time did any of our staff demand you to leave a 1500€ deposit or force you to buy any additional insurance for 20€ per day, since at the time you booked you had already added the SCDW optional cover to your rental for 17.50€ per day (this is clearly stated in the official rental agreement).
Also, at no point in time did our staff request any additional commission or payments of 150€ from you with the indication that “some of the money you would receive back if everything is fine”. What was requested, was a 150€ deposit that would be locked on your card at the beginning of the rental and if everything was ok by the end, it would be fully released from hold. This 150€ deposit is a condition of the SCDW cover for 1 or 2 day rentals, and this information is clearly stated in our terms and conditions that are clearly visible and available in our website for public consultation (please keep in mind that as a sign of good faith, we opened an exception and we did not even create any holds of this deposit).

Third point, at no moment our staff was misleading, disrespectful or even used pressure tactics towards you nor your travel partners. We are very proud that they were able to maintain a clear professional posture and even be friendly/calm enough to help you find a closure to this whole, even when being pressured and constantly disrupted by you.

At last, we have made all efforts to adjust to your needs since the 1st day without any additional charges, for example:
1-When you asked on the day before to adjust delivery time.
2-When on the day of the delivery you asked us to delay the delivery, by messaging us 15 minutes before the agreed time to meet.
3-When we had to wait +/- 30 minutes for you to meet the colleague that was at the agreed pick up location.
4-When you informed the colleague during the delivery that you needed to return the car earlier than booked, not respecting the 24h minimum day rental without previous notice, forcing us to adjust at last minute.
In none of these changes did we cause any trouble, complications or made any charges accordingly to our terms and conditions.

Without being disrespectful, our recommendation to avoid future situations similar to this, that can be very stressful and confusing for everyone, please read the terms and conditions of any services you would like to book and if you don’t agree with any of the conditions, you’re not obliged to book.

We keep pride of our services and will always strive for clear and professional rentals.
We will for sure use your feedback to improve, as all experiences can teach us a lot, especially the worst ones

Rated 5 out of 5 stars

An absolute recommendation

I have never had such a friendly and pleasant experience with a car rental company. They really did everything possible to take the best possible care of us. An absolute recommendation.

22 December 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Hi Amazing words thank you :)

Rated 5 out of 5 stars

Great experience

Great experience! Very responsive, friendly, and the process was incredibly simple. Highly recommended.

6 November 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Amazing thank you we are pleased with your satisfaction.

Rated 5 out of 5 stars

Everything went smoothly from start to…

Everything went smoothly from start to finish! The car was in perfect condition, the price was very reasonable, and the full coverage gave us great peace of mind. The whole team was super responsive and friendly - highly recommend this rent-a-car in Madeira!

22 October 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Hi Thank you so much for your feedback

Rated 5 out of 5 stars

High-quality service

High-quality service without complications or extreme demands, and very helpful staff. I recommend this agency without a shadow of a doubt.

19 October 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Hi Thank you, So Nice to hear , Greetings from the Team

Rated 5 out of 5 stars

The best crew

Ok, Let's be honest, this team is the best, if you need a rental, this is the place, these people are exceptionally kind, warm-hearted and professional!

2 October 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Hi uauuuu we are so lucky to earn your trust, thank you for choosing us

Rated 5 out of 5 stars

Great Service

Very friendly and helpful staff, flexible pick-up and drop off. Quick to reply, great service.

24 August 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Hi Thank you. see you soon :)

Rated 5 out of 5 stars

I’ve found this agency via ChatGPT and…

I’ve found this agency via ChatGPT and I’m happy to say that was definitely right choose. Car was a new (31kkm), in good condition and Nino and Rodrigo were kind and friendly. Car was arranged on time and picked up from hotel. I’m strongly recommend this company as a sustainable service. No need a credit card or deposit, just be sured that full insurance is covered.

16 August 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Hi amazing Thank you. see you soon :)

Rated 5 out of 5 stars

Best car hire

Excellent service, friendly staff, great car, best rates.

19 August 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

Thank you for your opinion.

Rated 5 out of 5 stars

Nice welcome and car

They greeted us courteously at Funchal airport and have been always available and quick to communicate via WhatsApp and email. They have provided us an efficient car in excellent condition and clean.

2 August 2025
Unprompted review
RentADrive.pt logo

Reply from RentADrive.pt

So nice to hear you were satisfied Thank you for the trust

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