Hillarys Ireland Reviews 

5,032
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,547 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and stress-free. The service, from initial consultation to efficient installation, is consistently highlighted for its excellent communication and attention to detail. Many people are delighted with the high quality and appearance of the products, noting how well they enhance their homes. However, some customers also noted difficulties with customer support regarding issue resolution and follow-up. These experiences included receiving standardized responses, lack of callbacks, and challenges in getting underlying problems addressed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight and satisfaction with... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole process was excellent. Our man Ger is a gentleman, friendly and very professional throughout. He is very knowledgeable and his recommendations were perfect for our hom... See more

Company replied

Rated 5 out of 5 stars

Colin your installer has the perfect approach, after supplying you with the options is patient and allows you time to make the right decision. No annoying pushy salesman stuff. Then a clean no hassl... See more

Company replied

Rated 5 out of 5 stars

My perfect fit roller blinds unfortunately did not fit my French doors and windows I telephoned Hillary’s customer service and was put through to the Irish branch of the firm An employee... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Craig JB Advisor No. 119518 Professional, polite, knowledgeable and efficient. He kept me up to date with dates and times of attendance, fitted new Venetian blinds perfectly... See more

Company replied


Company details

  1. #1 of 1 best companies in Window Treatment Store
  2. #1 of 1 best companies in Blinds Shop
  3. #2 of 3 best companies in Curtain Store
  4. #3 of 3 best companies in Interior Designer

About Hillarys Ireland

Written by the company

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Written by the company

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,032)

1,471 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing Installation for Premium Blackout Blinds

I recently ordered a full blackout blind for my master bedroom, as we have a young child and complete darkness was the main reason for choosing this product.

The blinds themselves appear to be of good quality, but unfortunately the installation has been disappointing. The delivery and installation took almost four weeks, and once fitted I noticed visible patches of light coming through around the edges. This means the blind is not providing the complete blackout that was advertised and that I specifically paid for.

I contacted Hillarys service engineer to report the issue, but I was disappointed that no estimated timeframe could not be given for when the repair would be carried out. After already waiting several weeks for installation, this has been quite frustrating.

Given the premium price of these blinds, I expected a much higher standard of installation and quality control. If issues do arise, I would also expect a prompt repair service. While the blinds themselves seem well made, they are unfortunately not fit for their intended purpose in my case because they do not achieve a true blackout.

Overall, I’m disappointed with the experience and hope Hillarys improves both its installation standards and after-sales service.

8 July 2026
Rated 1 out of 5 stars

Not Recommended

These are SCAMMERS asked for 1000 euro again after 4 months of closing deal. There is no communication in there team between customer service, finance department and sales team.
Curtains stuff is average and they are over charging.
Highly NOT RECOMMENDED 👎

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Waited a month for the next available appointment in our area, 20 minutes before the guy was due to arrive he cancelled the appointment because it was “too far of a drive” he was 20 minutes from our house….

Very disappointing service.

14 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Alanis,

I do regret to hear that this has been your experience.
Please provide the information requested so we can locate your account and look into this further.

Regards,
Niamh.

Rated 5 out of 5 stars

Blinds

Very professional and so helpful.Very happy with the service.Would recommend 😊

14 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Theresa,

We're so happy to hear that you found our service professional and helpful. We appreciate your kind words and recommendation. Thank you for taking the time to share your positive experience with us!

Regards,
Niamh.

Rated 5 out of 5 stars

Good work and quality.

Good work and quality.
They arrive with goods when they say they will.
Pleasant staff.

8 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Mary,

We're delighted to hear that you're pleased with our work and the quality of our goods. It's wonderful to know that our delivery times and staff met your expectations. Thank you for your kind words!

Regards,

Niamh.

Rated 5 out of 5 stars

The shutters and the great service were…

The shutters and the great service were so good I'm having more windows done the guy that fitted them took such care I'm absolutely delighted and look fantastic

14 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Susan,

We are absolutely delighted to hear how pleased you are with your shutters and the excellent service you received. It's wonderful to know that the care taken during fitting made such a positive impression, and we appreciate you choosing us for more windows!

Regards,
Niamh.

Rated 5 out of 5 stars

Sean was spot on as always

Sean was spot on as always. Thanks Sean

13 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Draiocht,

We're delighted to hear that you had such a positive experience and that our team member was so helpful. Thank you for sharing your kind words for Sean

Kind Regards
Karen

Rated 5 out of 5 stars

Wojciech communicated well before my…

Wojciech communicated well before my appointment and was most patient and informative while I chose Roman blinds .
I’d recommend Hillary Blinds , service was efficient and fitting date was given when ordering blinds . I’m very happy with the quality of blinds and Fitter arrived on time

13 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Carmel

We're delighted to hear about your positive experience with the consultation and the efficiency of our service. We're especially pleased that you are very happy with the quality of your blinds and the timely arrival of the fitter. Thank you for your recommendation.

Kind Regards
Karen

Rated 5 out of 5 stars

Fantastic service from choice of…

Fantastic service from choice of blinds, materials & patterns to the service of the staff.

13 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi SM Bren ,

We're so pleased to hear you had such a positive experience with our service, from choosing your blinds to the helpfulness of our staff. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

Martin was very professional and the…

Martin was very professional and the black out blinds work great.

5 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Elverys

We're so pleased to hear about your excellent experience and that the blackout blinds are working great for you. Thank you for your wonderful feedback for Marty

Kind Regards

Karen

Rated 1 out of 5 stars

Perfect fit

I had my blinds fitted back in 2025. I got the full house done. I also got the perfect fit blinds on back doors. Absolutely shocking. The rest of the blinds are grand. But the perfect fit are so not perfect. I took photos but can’t seem to upload them. Do not get them.

21 November 2025
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Nichola

We are truly sorry to hear about your disappointment with the perfect fit blinds. We appreciate you bringing this to our attention and regret that they did not meet your expectations. We are committed to ensuring our products are satisfactory.
Can you please call the customer service line on free phone 1800882916 so we can address this further for you.

Kind Regards
Karen

Rated 5 out of 5 stars

Fantasic service

From start to finish the whole process was excellent. Our man Ger is a gentleman, friendly and very professional throughout. He is very knowledgeable and his recommendations were perfect for our home now that we have our blinds installed, we are so happy with them, they look amazing. Ger also left the place spotless and took away all the cardboard and packaging leaving no trace. Our order also arrived a week earlier than expected. I'd highly recommend Hillary Blinds and if you get Ger as your advisor it's an added bonus. Thanks Ger.
Ger Breen advisor number 315047

10 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Anthony

We are so pleased to hear about your excellent experience with us from start to finish. It's wonderful to know that our advisor provided such professional and knowledgeable service, and that you are delighted with your new blinds. We appreciate you highlighting the care taken to leave your home spotless and the efficiency of your order's early arrival. Thank you for your kind recommendation for Ger and Hillarys we greatly appreciate this

Kind Regards
Karen

Rated 5 out of 5 stars

My perfect fit roller blinds…

My perfect fit roller blinds unfortunately did not fit my French doors and windows
I telephoned Hillary’s customer service and was put through to the Irish branch of the firm
An employee named Jennifer Lyham answered my call
The woman was absolutely wonderful at handling my complaint
She put me at ease straight away
I knew l was dealing with a very capable professional person
This woman is 100% a credit to your firm
I can’t thank the woman enough today
She gave all the options that were open to me and kept me informed of the email she was reading , and then told me about the email she was sending in response
Through her professional service l will be ordering again from Hillary’s

10 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Audrene

We are truly grateful for your wonderful feedback and are so pleased to hear about your positive experience with our team. We understand that it can be frustrating when an item doesn't fit as expected, and we are glad that our colleague was able to assist you effectively. We pride ourselves on providing excellent customer service and ensuring our customers feel supported and informed. It's fantastic to know that their professionalism has encouraged you to consider ordering from us again. We look forward to assisting you with your future needs.

Kind Regards
Karen

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Ger provided a range of options, clear pricing, and was clear and prompt with communications. Highly recommended. We're delighted with our blinds.

26 June 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Bernie

We're so pleased to hear you are happy with your new blinds and the excellent service you received. Thank you for your kind words and for recommending us!

Kind Regards
Karen

Rated 5 out of 5 stars

Great service and products

Great service and products. Ger your installer was very helpful . He spent time showing all the products and helped with the decision of the blinds I selected. He was very professional in the way he installed the product and made sure everything was clean and tidy before he left

19 June 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ian

We're delighted to hear you had such a positive experience with our service and products. It's wonderful to know that our installer was helpful in guiding your decision and professional during the installation, ensuring everything was clean and tidy.

Kind Regards
Karen

Rated 5 out of 5 stars

The 2 men that came to measure and fit…

The 2 men that came to measure and fit were so professional and helpful.

2 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Eva

We're so pleased to hear that our team was professional and helpful during both the measuring and fitting process. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

I had very little time to wait between…

I had very little time to wait between getting measured and fitted.
The Hillarys staff fitter Frank was absolutely lovely. I couldn’t give him higher praise.

9 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi County Offaly Customer.,

We're so pleased to hear that the process was efficient and that you had such a positive experience. It's wonderful to know that our team member provided excellent service.
Thank you for taking the time to leave the feedback for Frank

Kind Regards
Karen

Rated 1 out of 5 stars

Very Disappointing Experience – False Advertising

I booked an appointment online with Hillarys Blinds and was looking forward to getting a quote. The following day, I received an email stating that my phone number must be incorrect. Strangely, the email itself quoted my correct mobile number. I replied to confirm the number was correct and even provided my husband’s mobile number as an alternative. There were no call attempts made to my phone, nor my husband’s phone.

I then received another email advising that they do not have any advisors available to cover my area and therefore could not arrange a home visit to measure up. This was extremely frustrating, especially considering their website repeatedly states that their “network of advisors covers the entire country”. Their base in Meath is also less than an hour from my address, yet apparently they cannot send someone out.

To advertise nationwide coverage and then refuse to service an area less than an hour away feels very misleading. The whole process was a complete waste of time and left a poor first impression.

Advertising nationwide coverage while being unable to service an area less than an hour away is extremely disappointing. The whole experience was frustrating and felt like a complete waste of time.

Would not recommend.

6 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ciara ,

We are truly sorry to learn of the frustrating experience you encountered when trying to book an appointment with us. We understand your disappointment, especially after our website indicated nationwide coverage. It is clear that our process fell short of your expectations, and we sincerely regret the inconvenience and wasted time this caused. We are actively reviewing our internal procedures and advisor availability to ensure our service claims accurately reflect our capabilities across all regions. Your feedback is invaluable in helping us improve, and we appreciate you bringing these issues to our attention.

Kind Regards
Karen

Rated 5 out of 5 stars

Roller blinds

Great service excellent chpice of fabrics
Turnaround from ordering to fitting really quick
Very happy& wpuld recommend

8 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Flan

We're so glad to hear you're happy with our service and fabric selection! It's wonderful that the turnaround met your expectations. We appreciate your kind recommendation.

Kind Regards
Karen

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