Banner for Froya Organics

Froya Organics Reviews 

8,393
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 6,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting significant improvements in skin texture and appearance. Many people highlight the exceptional customer service and helpful staff, commending their quick response times and efficient resolution of issues, including immediate replacements and hassle-free refunds. However, some customers experienced product-related concerns, such as unpleasant textures, odd smells, greasiness, or grainy bits, and a few felt the products did not deliver advertised results or caused skin reactions. Conversely, a small portion of people mentioned receiving no response from customer service or not receiving expected refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and delight with the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as phenomenal, amazing,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional and quick support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the promptness and... See more

Staff

Customers had positive experiences with staff, consistently praising their kindness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday I cancelled my other auto ship order with the company I was using before ordering with you to try your products. I wasn't seeing many results with the other product. I'm happy as can be wi... See more

Company replied

Rated 5 out of 5 stars

This company is very much interested in the individual customer. They are very understanding of varying degrees of result due to different skin types. They are very gracious to work with. I didn't re... See more

Company replied

Rated 5 out of 5 stars

These products are so good. My skin absolutely loves them. The magic eraser night balm feels like butter melting into your skin and the face scrub! My skin has never felt soooo soft! You will not be d... See more

Company replied

Rated 5 out of 5 stars

This is a stand up company who backs their quality products. Customer service was super fast and responsive in handling my last minute subscription/shipping changes...all in record time. This is a b... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(8,393)

6,115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and polite customer service

I emailed asking help to cancel my subscription. Anjelika was prompt and polite, cancelling my membership immediately, she followed up immediately and ensured I received the official notification. I very much appreciated her prompt action and was confident she had taken care of my request. Thank you for have kind and helpful support personnel - it matters 👍😀

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I very rarely order off of Instagram

I very rarely order off of Instagram. The product ingredients and formulation without water did spark my purchase. I have been using for 2 weeks now and I really notice that my skin is maintaining hydration and the products feel luxurious and pure. The packaging is also a plus.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this product

I absolutely love this product! Have been using it for more than a year and my skin has never looked better. Breakouts are rare and when they happen they go away quickly. It’s so easy to apply and also easy to travel with. Couldn’t love it more.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

So far so good!

So far, the red, itchy, bumpy skin on my upper arms is responding well the the ointment. The bumps have gone away, mostly, and the itching and sensitivity to touch is greatly lessened. I think that over time, the redness will fade away. I find the mild chamomile scent to be pleasing as well.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

It was a breath of fresh air when I was…

It was a breath of fresh air when I was able to reach out to their customer service and they responded promptly and kindly plus fixed my issue immediately. In a world of customer service moving more to online we loose the personal details and my interaction was warm and friendly. 🙏🏼🫶🏼
-Nicole

18 July 2026
Unprompted review
Rated 5 out of 5 stars

most helpful staff, and lovely company6

I was having a bit of an order issue, ( my bad, not the companys), and I was treated with respect, and genuine concern. It felt really good that a company was willing, and with good hurmor, to assist me, and work with me in finding out what the problem was. I was contacted right away, and we traded emails, until the issue was solved. I hope, as you grow , you will not loose your desire, and willingness to assist your client with great responses, and on time delivery. I love your company, and the products. Next, I am going to try the shampoo. Thank you all!!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience so far has been great

My experience so far has been great, due to I have started to see some differences in my face. I look forward to continuing the use of all of Froya Organics products, I can read all of the ingredients. Thank you.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I tried a few products. One of them did not agree with my skin and I spoke with customer service and they immediately after I sent my pictures refunded me. Everybody was very helpful and polite and fast service. So far I am also enjoying the other products that I got from them. Thank you.

25 June 2026
Unprompted review
Rated 4 out of 5 stars

Good products

Good products. Good support. Was very helpful when I had a concern. Not one to write reviews. But these products actually make a difference.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Helpful customer service

Really impressed by their customer service. While I really wanted to have the skin care products work for me, my skin had other ideas. I reached out and was very quickly connected with the right team who addressed the issue with compassion quickly. Based on that experience, I would recommend the company to others. Thank you for being human in the age of AI.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the creams!

I got them! I’ve been using them for 3 days and I absolutely love them. My skin is glowing!
And a special thanks for the assistance! Amazing service. Thank you so much!
Natalia

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I love these products

I love these products, but had an issue with one of them. Jason (at Froya) was helpful, courteous, incredibly prompt, and resolved the problem for me! I am grateful!

AC Cronlund

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Noticing a difference!

I am noticing wrinkles easing and my skin feels much more supple. The day time balm is a bit too heavy for me so I am just using the Night balm, Dark Circle & Bag balm every night and the Face scrub twice a week.

11 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look