Bulo Reviews 

1,372
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and friendly, often going the extra mile to ensure a positive interaction. Many people highlight the exceptional customer service, noting its efficiency, attentiveness, and personalized approach that makes shopping a pleasure. Consumers are highly satisfied with the product selection, which features unique, high-quality, and comfortable shoes from brands difficult to find elsewhere, offering impressive and beautiful options. Reviewers also appreciate the smooth shopping experience, including easy returns, prompt shipping, and valuable loyalty programs that reward returning customers for their continued business.

What people talk about most

Product

Customers consistently express satisfaction with the products, highlighting their unique, high-quality, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Quality

Users describe positive interactions with quality, consistently praising the unique and beautiful shoes as... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as exceptional, welcoming, and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as great, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best shoe store in SF! Great selection of brands and models that are very difficult to find elsewhere. The selection includes some of my favorite Italian brands, such as Florentini + Baker, Pantanetti... See more

Rated 5 out of 5 stars

I have only been to the Bulo Shoes store once in person. I live in the Chicago area and the rest of my purchases have been online. This recent pair of sandals was an impulse buy and they turned out to... See more

Rated 5 out of 5 stars

Bulo Shoes has an inventory that expresses a great sense of style, comfort and quality! Absolutely love their offerings... and if you ever speak to the staff at the shop (which I have several times vi... See more

Rated 5 out of 5 stars

Customer service was great, very helpful and knowledgeable about shoes they are selling, the shoes are great, the materials are top quality and very confortable. Would love to have more design to cho... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

At Bulo, centuries-old shoemaking traditions and contemporary design go hand in hand. We especially love to work with new and hard-to-find designers who use high-quality materials in unique ways. In our San Francisco store, you can find Cydwoq sandals made by hand in California, classics from Blundstone and comfortable flats from Yuko Imanishi. We also have a large selection of Italian lines, Pantanetti, Lemargo, Lemare, Halmanera and many more. Trippen, Fiorentini + Baker, Kork-Ease and Saola are also available all year round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,372)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

The owner is a lovely person that…

The owner is a lovely person that provided world class customer service & great conversation & prompt shipping by his son! Bravo! Shop with them...they have unique one of a kind items that you dont see everywhere. 😉

22 June 2026
Rated 5 out of 5 stars

Surprisingly comfy sandals!

I have only been to the Bulo Shoes store once in person. I live in the Chicago area and the rest of my purchases have been online. This recent pair of sandals was an impulse buy and they turned out to be the most comfortable shoes I have ever tried on. The story behind Woden shoes is very interesting and reinforces the idea of taking a chance on new brands.

25 June 2026
Rated 5 out of 5 stars

Lightning speed shop & excellent seller communication

Well the Birks have yet to arrive, but I literally ordered last night & I have a tracking # with an anticipated delivery date, from the shipper, which is literally 2 days from now!
I have no doubt I’m gonna love my new Birks, cause I have several pairs… but the communication and prompt shipping is unparallel. I’ll definitely be shopping this website again.

22 June 2026
Rated 5 out of 5 stars

The Joy of Shoe Shopping in a Real Store

Things that made the Bull experience great - the store location, the selection, the sale merch, the points/rewards system and, last but not least, Isaiah, who was knowledgeable, enthusiastic and very helpful.
Nothing like a good bricks and mortar shoe store!

22 June 2026
Rated 5 out of 5 stars

Exceptional Experience Every Time!

We’ve visited Bulo Shoes in Hayes Valley several times, and every single experience has been exceptional. The team is always incredibly welcoming, professional, patient, and genuinely helpful.

A special thank you to Robert, who assisted us during our latest visit. He took the time to understand exactly what my husband was looking for and provided outstanding service from start to finish.

My husband absolutely loves his new shoes, and we left the store feeling confident in our purchase and appreciated as customers. It’s rare to find such consistently excellent customer service these days, and Bulo truly stands out.

Highly recommended—we’ll definitely be back!

21 June 2026

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