It was okay and I’m glad I got a psychic reading because it did kind of helped me with the decision I wanted to make. I feel like some people can do psychic stuff… like readings, tarot cards and so mu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
there are a lot of times that the psychics make me either repeat myself or they repeat themselves or they take a VERY long time to respond.. just feels like a waste of money sometimes but they can be... See more
Company replied
i believe i always get true readings. they make sense as to my current situation and affairs. i am happy with how the psychics always try to be fast because of thw time constraint, but i am not happy... See more
Company replied
I like the interactive space Nebula provides where you can consult real answers from real tarot readers. No AI generated fluff or auto generated responses. It’s real people helping you! Also, there’... See more
Company replied
Company details
Written by the company
If you are searching for something real in a digital world, Nebula: Spiritual Guidance Space is here for you. We are your personal space for grounded wisdom, designed to help you foster genuine connection — in life, love, and within yourself. Meeting you where you are, whether you need a daily ritual to find focus or a deep conversation with a trusted advisor to navigate a big change, our tools adapt to fit your life naturally. Instead of one-size-fits-all advice, we provide a meaningful, evolving toolkit that supports every step of your inner growth. We invite you to read our Nebula reviews to see how millions of people use this space to find clarity and confidence. We are here to help you find your own path to self-discovery. If you need any help, please try to find the answer in our Help Center https://help.answers-365.com/hc/en-us, or please contact our Support Team at support-trustpilot@asknebula.com
Contact info
United States
- nebula.support@nebulahoroscope.com
- asknebula.com
4.3
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is an excellent site and I highly recommend it
I found the experience with Nebula to be very insightful and very useful. For anyone who is looking to gather further spiritual guidance, I highly recommend recommended.
2 May 2026
Reply from Nebula
Hi Rose,
Thank you for your feedback. We’re sorry that your experience wasn’t fully satisfactory and want you to know we’ve already reached out to you directly to help.
If you have anything more to share or need further support, please contact us at support-trustpilot@asknebula.com — we’re always here for you.
Let your path feel clear and calm,
Nebula
DO NOT give them card details
DO NOT give them card details. They will dip in and steal your money. I paid €1 for a sketch. A week later they took €42.9). I did not sign up for anything. Pure scam. Avoid.
Add on : that email doesn't work comes up as undeliverable
7 June 2026
Unprompted review
Reply from Nebula
Hello Eleanora,
We’re sorry you saw an unexpected charge after purchasing a sketch. We understand how upsetting this feels when you did not expect any further payment.
Please contact us at support-trustpilot@asknebula.com so we can review your payment details, check what happened, and do our best to help.
Trust what feels right,
Nebula
one reader predicted a love connection…
one reader predicted a love connection that i will never forget , she was pretty accurate in her prediction.
6 July 2026
Reply from Nebula
Hello there,
Thank you for sharing your experience with us.
It’s wonderful to hear that one reading left such a lasting impression on you. A prediction that feels accurate and memorable can make the connection feel much more meaningful, and we’re glad that session stood out in such a strong way.
We appreciate you taking the time to tell us about it.
If you ever need assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.
Guiding you toward clarity,
Nebula
Straight forward and fast response
Straight forward and fast response. Answered every question
6 July 2026
Reply from Nebula
Hello there,
Thank you for your review.
We’re glad your experience felt straightforward and that you received fast responses to each of your questions. When you come to a reading looking for clarity, getting direct answers without unnecessary confusion can make the session feel much more helpful.
We truly appreciate your feedback and are happy the conversation gave you what you needed.
If you ever need assistance or have any questions, you can contact us at support-trustpilot@asknebula.com.
Every small insight is a step forward,
Nebula
Reply from Nebula
Hi Justin,
Thank you for your kind words.
We’re happy to hear that you love the experience and that the reading felt accurate for you. Accuracy can make the guidance feel more reassuring and easier to trust, so it’s great to know this stood out in your session.
We appreciate you choosing Nebula and sharing your feedback with us.
If you need any assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.
Trust in the journey,
Nebula
Reply from Nebula
Hello there,
Thank you for taking the time to leave your review.
It’s lovely to hear that the people you connected with felt helpful and quick to reply. A supportive conversation can make a real difference, and we’re glad your experience with Nebula has felt responsive and positive.
We truly appreciate your feedback and hope each future session continues to feel useful and easy to connect with.
If you ever need assistance or have any questions, you can always reach us at support-trustpilot@asknebula.com.
Enjoy your journey,
Nebula
The psychics are empathetic and patient…
The psychics are empathetic and patient and always on point on what you need to hear. They also giving legit/accurate responses
6 July 2026
Reply from Nebula
Hi Andy,
Thank you for sharing such thoughtful feedback.
We’re glad to hear that the psychics you connected with felt empathetic, patient, and accurate in their responses. That kind of calm, understanding guidance can make a reading feel more personal and meaningful.
We appreciate you trusting Nebula for these moments and taking the time to share your experience.
If you ever need assistance or have any questions, please contact us at support-trustpilot@asknebula.com.
Holding space for your journey,
Nebula
Reply from Nebula
Hi Rashida,
Thank you so much for sharing your wonderful feedback! We love your perspective that "life is a stepping stone"—it is a beautiful reminder of continuous growth and forward momentum. We truly hope that your future interactions on our platform continue to be just as supportive, efficient, and inspiring as you take your next steps!
If you ever need any further assistance or want to share more about your journey, please feel free to reach out to us anytime at support-trustpilot@asknebula.com.
Allow yourself to simply be,
Nebula
I had a great experience with one of…
I had a great experience with one of the advisors she was direct and clear. No sugar coating just how I like it to be told things without over exaggerated
6 July 2026
Reply from Nebula
Hi,
Thank you so much for sharing your wonderful experience with us! We are absolutely delighted to hear that you found an advisor who connected with you so perfectly by being direct, clear, and skipping the sugar-coating.
We truly hope that your future readings continue to be just as refreshing and perfectly tailored to your style. We look forward to keeping up this high standard of honesty and clarity for you on your journey!
If you have anything more to share, please contact us at support-trustpilot@asknebula.com — we are always here whenever you need a little more insight or support.
With gratitude for your journey,
Nbeula
waiting to get my money back..
I hope I will get my money back, that 's not a nice manner to get new subscriptions... I send already 5 emails.. still waiting...
They didn't charge me what I didn't authorized, at least. But, please don't try to get clients like this.
6 July 2026
Unprompted review
Reply from Nebula
Hi Claudia,
Thank you for reaching out and sharing your feedback, and we are truly sorry for the delay in getting back to your emails. We are glad to hear that you did not experience any completely unauthorized charges, but we take your comments about our subscription layout very seriously. Our goal is always to be completely clear and upfront about our trials and terms, and it is never our intention to lock our users into plans they did not mean to start.
Please contact us again at support-trustpilot@asknebula.com using the email address associated with your account, or reply to your existing email thread if possible. Our team will be happy to review your case and assist you further.
With gratitude for your journey,
Nebula
Reply from Nebula
Hi Michelle,
Thank you so much for the great feedback! We are thrilled to hear that you loved your experience with us. We truly hope that your future journey with us continues to be as amazing, inspiring, and filled with valuable insights. We are fully committed to keeping up this high standard for you!
If you ever need any assistance or want to share more about your experience, please feel free to reach out to us anytime at support-trustpilot@asknebula.com.
With gratitude for your journey,
Nebula
Reply from Nebula
Hi,
Thank you so much for the feedback! We are thrilled to hear that you are enjoying our selection of psychics. We work hard to bring together a diverse group of talented and accurate guides so that everyone in our community can find the perfect connection for their journey.
If you ever need any assistance or want to share more about your favorite readings, please feel free to reach out to us anytime at support-trustpilot@asknebula.com.
Enjoy your journey,
Nebula
To be honest
To be honest , the readings I get from certain psychics seem accurate and real and some have actually been right on point but then it started to sound like back pedaling and confusion so I honestly don’t know.
6 July 2026
Reply from Nebula
Hello there,
Thank you for taking the time to share such honest feedback. We completely understand how confusing it can feel when some readings resonate strongly while others leave you feeling uncertain. We know how important consistency is when you're looking for meaningful guidance.
We truly appreciate you sharing your experience, as feedback like yours helps us improve. If you'd ever like us to look into a specific session or assist you further, please feel free to reach out to us at support-trustpilot@asknebula.com.
Holding space for your journey,
Nebula Team
Best app ever!!!
6 July 2026
Reply from Nebula
Hi Marie,
Thank you so much for your enthusiastic review! You made our day! We're delighted that you're enjoying the app and having such a positive experience. It means a lot to hear such strong appreciation.
If you ever need anything, we’re just an email away at support-trustpilot@asknebula.com.
Grateful for you,
Nebula Team
All the psychics I’ve worked with have…
All the psychics I’ve worked with have been very honest with me. The response time is quick and efficient.
5 July 2026
Reply from Nebula
Hi Maryam,
Thank you so much for your wonderful review! We're delighted to hear that you've consistently had positive experiences with our psychics and that you've found their guidance honest and trustworthy. It's also great to know that the quick response times have made your experience even better.
We truly appreciate your support. If you ever need anything, feel free to reach out to us at support-trustpilot@asknebula.com.
Trust in the journey,
Nebula Team
Love this app
5 July 2026
Reply from Nebula
Hello Scott,
Thank you so much for your 5-star review! We're so glad to hear that you love the app. Your support and kind words truly mean a lot to us.
We're always here if you need anything — feel free to contact us at support-trustpilot@asknebula.com.
Grateful to have you,
Nebula Team
I appreciate the in-depth insights and…
I appreciate the in-depth insights and the customer service is top tier. Sometimes the website runs a little smoother than the app, but overall, it’s a satisfactory experience.
5 July 2026
Reply from Nebula
Hi Taylor,
Thank you for sharing such a thoughtful review.
We’re glad the insights have felt in-depth and that our customer service has left a strong impression. It’s also helpful to know that the website sometimes feels smoother than the app, since feedback like this helps us better understand where the experience can be improved.
We appreciate you choosing Nebula and sharing both what works well and what could feel better.
If you ever need assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.
Every small insight is a step forward,
Nebula
Very nowledgable
5 July 2026
Reply from Nebula
Hi Brenda,
Thank you for your kind feedback.
We’re happy to hear that the guidance you received felt knowledgeable. A reading can feel much more reassuring when the person you connect with brings clarity, understanding, and confidence to the conversation.
We truly appreciate you taking a moment to share your experience with us.
If you need any assistance or have any questions, you can always contact us at support-trustpilot@asknebula.com.
Trust in the journey,
Nebula
I love getting notified when my psychic…
I love getting notified when my psychic is back online
5 July 2026
Reply from Nebula
Hi Alyssa,
Thank you for sharing your experience with us.
We’re glad to hear that you enjoy getting notified when your psychic is back online. It can make it much easier to reconnect with someone you trust and continue the conversation when the timing feels right.
We appreciate your feedback and hope this feature continues to make your experience with Nebula more convenient and supportive.
If you ever need assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.
Let your path feel clear and calm,
Nebula
Response time is slow so its wasting…
Response time is slow so its wasting the valuable time and money used
5 July 2026
Reply from Nebula
Hi Samantha,
Thank you for sharing your feedback with us.
We understand how frustrating it can feel when response time affects the value of your session. Since chat time matters, replies should feel timely enough for the conversation to stay useful and comfortable.
Our psychics are real people, and response time may vary depending on availability, the complexity of the question, and how much detail is needed for the answer. That said, we agree that delays can impact the experience, and your feedback is important for us to review.
Please reach out to us at support-trustpilot@asknebula.com so our team can look into your session and check whether anything needs to be reviewed.
Every small insight is a step forward,
Nebula
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.