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Tear up the playbook
Hook uses AI to identify your highest value customers, how to keep them and maximise revenue. Ramp up quality engagement, stop guessing what works and own your NRR.
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Work data harder
Revenue teams need a better way to make sense of data. The current state of play is hindering them in more ways than one. Hook allows you to:
Reduce churn by 40%
We use AI to suggest actions that will prevent churn and get more out of existing accounts.
Increase expansion revenue by 24%
By analysing usage patterns and third party data, Hook prioritises customers to grow revenue and land upsells quicker.
Increase actively managed accounts by 250%
By accurately prioritising and segmenting accounts based on revenue, risk or expansion, we help your team do more with less.
Testimonial
"Hook gives us a completely new philosophy on customer health. Now, everything we do is driven by data."
It’s science that spots opportunities, not gut feel
While other companies grapple with outdated processes, Hook drives SaaS companies to the future.
Know what matters.
Detect the product features that your customers are actually using. Discover which high value customers to focus on.
Focus your time.
Map out risk or upsell opportunity with automated engagement results for every customer. Forecast revenue accurately using Hook intelligence.
Act
quicker.
Take the ‘next-best’ actions to build revenue. Test and iterate to see what works.
This report shines a light on:
- How key metrics for investors and revenue leaders have changed
- How SaaS is adapting to the new economic climate
- Ways in which companies are optimising for retention and expansion
Get started in 30 days
We don't play the waiting game. We get you from agreement to onboarding in a month or less, in these three steps:
Plug in
We plug into your product, revenue and customer engagement data within hours of effort, not days or weeks.
Go live
We use your data to predict your renewals and expansions, automatically suggesting actions to increase revenue. We customise our predictions to you and your customers without expensive data science teams.
Personalise
We create and test inbuilt personalised alerts to enable you to take action.
Security. By Design.
Hook is committed to the highest level of security and keeping your data fully protected. We are SOC2 certified.
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