Failed to download settings Error Domain=FIRCLSNetworkError Code=-5 on catalyst

[Patrick3131]

[REQUIRED] Step 1: Describe your environment

Xcode version: 11.4.1
Firebase SDK version:6.24.0
Firebase Component: Crashlytics
Component version: 4.1.0
Installation method: CocoaPods

[REQUIRED] Step 2: Describe the problem

Steps to reproduce:

I have three different plists for iOS, macCatalyst staging and macCatalyst production. It works on iOS and staging. But for production it does not work and I run in to FIRCLSNetworkError Code=-5.

I checked if the bundle id's match, I added a run script and also tried the solutions from a similar problem: #4690

Researching I found a lot of related problems to the fabric implementation, but fabric is not connected to the project.

Do you have any other ideas?

Relevant Code:

2020-05-19 10:55:39.525825+0200 App[15152:114684] [Firebase/Crashlytics] Version 4.1.0
2020-05-19 10:55:39.560326+0200 App[15152:115166] [Firebase/Crashlytics] Packaged report with id 'censored' for submission
2020-05-19 10:55:39.630612+0200 App[15152:115166] 6.24.0 - [Firebase/Crashlytics][I-CLS000000] Failed to download settings Error Domain=FIRCLSNetworkError Code=-5 "(null)" UserInfo={status_code=404, type=2, request_id=, content_type=text/html; charset=utf-8}

[TKBurner]

Thanks. Can you let me know if you created this app in Fabric or if it was an app created in Firebase. Usually when we see issues like this, it's either that: 1 - the app is not fully activated on the backend. 2 - something is wrong with your integration of the Firebase SDKs. Usually it falls into the first category, in which case you'd need to clean your simulator and do a build and run event for the production version.

[google-oss-bot]

Hey @Patrick3131. We need more information to resolve this issue but there hasn't been an update in 5 weekdays. I'm marking the issue as stale and if there are no new updates in the next 5 days I will close it automatically.

If you have more information that will help us get to the bottom of this, just add a comment!

[thehavre]

Hello there!

I have the same issue. (Failed to download settings Error Domain=FIRCLSNetworkError Code=-5 with 404 error code)

Can you let me know if you created this app in Fabric or if it was an app created in Firebase?

It was created in the Fabric and now we migrated to the Firebase

you'd need to clean your simulator and do a build and run event for the production version.

I've done it also, no results.

A little bit more information in my case:
We are developing a brand new application under bundle id with existing app in store (wanna ship our new app as an update for the existing app). So is it possible that we are facing 404 connection error because there is somewhere in the Firebase exist the same app with the same bundle id? Unfortunately, I can't tell for sure is it true, because we haven't an access to the previous app code :(
(Also we pointed out App Store ID in the Firebase app creation, maybe it also may imply an issue, because there is another app in the App Store now)

P.S. One more thing: we have successfully configured iOS app in the same account for this project under another bundle id and it works. Issue had appeared when I tried to migrate to the new bundle id and create new app for it in Firebase

[roskoff]

I've got the same problem, after reading Upgrade to the Firebase Crashlytics SDK:

Step 3: Update your code

1. In Xcode, rebuild your app, then re-open your .xcworkspace file again.

my application finally got connected to the Firebase Console.

[thehavre]

@roskoff thanks
But I have migrated to the Firebase Crashlytics SDK successfully. Problem appeared when I changed bundle ID and created new iOS app in the Firebase dashboard

[biomiker]

I am seeing this also, and did not migrate from Fabric. This is a new project following the latest documentation.

[thehavre]

@TKBurner could you please assist on this issue?

[thehavre]

I have resolved this issue:
As I assumed, my issue (Failed to download settings Error Domain=FIRCLSNetworkError Code=-5 with 404 error code) was related to the existing app in Firebase with the same bundle id. So I've requested from previous developers to remove theirs Firebase app and now I can recreate Firebase app without this settings issue, everything is fine :)