For your convenience, our passes automatically renew so you can continue having fun without any interruptions! Auto-renewal can be turned off or on at any time by visiting your account settings in your profile.

Follow our steps here to become a member of the GetOutPass!

In order to add a member to an existing account, you will need to create a separate account and email the GetOutPass team with a request to combine the two accounts together. Message us at contact@getoutpass.com with the info from both accounts, which you want to merge, and which you want to retain. We'll quickly take care of it and send a confirmation once finished.

You can cancel your renewal at any time in your account settings when logged into your account on a computer or your smart phone's web browser.

Your credit card information can be changed at any time under the account settings when you log into your active GetOut account.

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Anyone can create a GetOut account to browse available attractions and offers.

To redeem attractions, you’ll need an active GetOut membership. Once you purchase a membership or redeem a gift card, you’ll complete the following steps:

• Create a login (email + password)
• Complete a Member Profile for each person on the account
• Download the GetOut app to redeem attractions

A completed Member Profile and active membership are required before visiting venues.

Quick and easy, all found in your app.

Use your username (most likely your email address) and password that you made upon creating your account. Forgot your username or password? Click here!

Click here to reset password! If you are already logged in and wish to reset your password, you may do so under your account settings.

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Payment methods can be updated directly in your account settings.

If a payment fails, your access may be temporarily restricted until payment is resolved.

Some information can be updated directly in your account, such as:

• Billing details
• Auto-renewal preferences
• Co-Admin access (for household members)

For security and fraud prevention, certain profile details (such as name or photo) must be updated through GetOut Support.  Some updates may require documentation and may take up to 7 days to process.

Gift codes need to be redeemed through the "Redeem Gift" tab on the website.

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Once you purchase the pass, download the app and let the fun begin! You'll select an offer from our list of attractions, go to the attraction, present your app, and get your free admission. It's quick, simple, and you'll feel super cool doing it.

GetOut memberships are valid for 12 months from the date of activation.

• Memberships automatically renew unless auto-renew is turned off
• You’ll receive a reminder at least 30 days before renewal
• Renewal occurs at the current plan available in your market at that time

You can manage renewal settings anytime in your account.

Each offer is available at different times, depending on the frequency and dates made available by the attraction. Attractions reserve the rights to change their offers at any time. You will see any blackout dates or restrictions in the details section of the attraction's offer in the app, or on the main webpage by clicking on the attraction's icon.

Your GetOut membership is non-transferable. Each membership is linked to the individual by their name, age and gender. You are not able to redeem an offer that belongs to someone else, and others are not able to use your pass.

Check the "View All" section of the app to see all offers, regardless of when they are open. The offers available at that moment will be listed under "Today". If you aren't seeing an offer under either of those tabs, it may not be available any more or it may be going through some changes.

GetOut is a membership that gives you access to participating attractions, venues, and experiences in your market. Members enjoy complimentary or discounted admission and special offers at family-friendly attractions, entertainment venues, and activities.

Available attractions vary by market and may change over time.

If an offer is available once a year, you will not be able to use it again until you’ve renewed your pass after the 12-month period. For monthly offers, the offer will reset on the 1st day of every month. Quarterly offers will reset on the 1st day of every 3rd month (January, April, July, October).

We have multi-year contracts with all of our attraction partners. We occasionally change attractions in an effort to better the pass value for our members. You can stand confident that the value of our passes are always increasing--at no additional cost to our members!