Wear comfortable clothing.

Be prepared for body temperature fluctuations.

We recommend not eating a big meal within 45 minutes prior to class.

Please arrive 15 minutes before class begins to check in at the front desk.

For the benefit of all students, late entry is not permitted under any circumstance.

Clients will be admitted into the studio no earlier than 15 minutes before class begins and must leave within 15 minutes after class ends.

We only accept credit/debit cards.  We do not accept cash payments.

Please remove your shoes and silence your cell phone upon entering the space.

No electronic devices, food or glass is permitted inside the dome.

All classes take place inside a dark dome. Headphones will be provided.

We ask that all students update their account with a current credit card prior to arrival.

You must be 18 years or older to participate.

If you cancel your reservation online at least 6 hours prior to class beginning, you will retain that credit for future use automatically.

No-Show & late cancellations – drop ins, packages, limited memberships, & workshops

If you do not cancel your reservation online at least 6 hours prior to class your class credit will be deducted from your account.

No-Show & late cancellations – unlimited memberships:

If you no-show or do not cancel your reservation online at least 6 hours in advance, you will automatically be charged $20 to your credit card on file.

We do not offer refunds for any class packages, memberships, workshops, events, trainings, or products.

All class packages, memberships, workshops, event & training credits are non-transferrable, and must be used by the original purchasing client.

All memberships (Unlimited & Limited) are billed on a monthly recurring basis, and auto renew every month until they are canceled.

There is no minimum commitment.  Cancel anytime online prior to the next billing cycle.

To pause your membership, email the studio at least 7 days prior to your preferred pause period.  One pause period of at least 2 weeks is permitted per year.

All memberships begin on the date of purchase.

Membership prices are subject to change with prior written notice.

All packages (drop in, 5 pack, 10 pack) expire 12 months after the date of purchase.

Exclusions for special offers may apply.

If you cancel your reservation online at least 24 hours prior to the event start time, you may reuse 95% of the ticket cost toward any future Frequency Pop Up Event.

All cancellations made within 24 hours of the event start time forfeit the entire Event credit.

Frequency is not responsible for any lost or stolen items.

Please email the studio directly and we will do our best to help you find your lost item.