KombDev Computer Support Avis 

116
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommend this computer service for all your technology issues. Anthony fixed our two laptops, two iPhones, and installed our SmartTV. Competent, highly professional, and very patient. Price... Voir plus

Noté 5 sur 5 étoiles

Anthony was incredible. He diagnosed the issue, came with the equipment needed to solve the problem and deployed everything in a short amount of time. Since he left, all the prior instability issues I... Voir plus

Noté 5 sur 5 étoiles

After having a great prior experience, I reached out to Anthony to see if he could help me with a MS Office for Mac install and we got together and with his help and guidance, we were able to install... Voir plus

Noté 5 sur 5 étoiles

Anthony was friendly, nice interaction. Replaced my fan and cleaned up where needed. Laptop is running beautifully now, as it was moaning terribly upon booting up. The fan was a previous concern an... Voir plus

À propos de l'entreprise

  1. Assistance et services informatiques
  2. Service de réparation d'ordinateurs
  3. Service de récupération de données

Écrit par l'entreprise

Looking for computer repair or IT support in Montgomery County? KombDev Computer Support provides comprehensive IT support for residential and small businesses. We provide services ranging from computer repair and support to setting up new systems with smart automating processes. KombDev Computer Support staff are experienced computer technicians and can handle any task. We're always happy to answer any questions you may have, so whether you're looking for computer support for your home or small business, KombDev Computer Support is Montgomery County's best choice for computer service. Operating in Montgomery County, KombDev Computer Support provides a variety of computer services such as PC upgrades, computer repair, and data recovery.


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4,6

Excellent

TrustScore 4.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(116)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Do yourself a favor and ask for Anthony. You can thank me later.

I spilled water on my MacBook and damaged the trackpad. I took it to Apple genius and they told me that it'd cost me over $700 to get it fixed or just get a new MacBook. My MacBook is less than two years old! So I found KombDev and left it with Anthony. I'm so glad that I did!

Knowing that I needed my computer to do work, Anthony worked quickly and tirelessly on fixing my computer. When the parts that he ordered were delayed on route due to hurricane, he took the time to call me and let me know about it. Communication with him was just seamless and effective. When I went to pick up my computer, I got to meet the true genius that saved my laptop and saved me hundreds of dollars -- he is professional, patient, and detail-oriented. And my computer worked just like new. I was so impressed with his skills and really appreciated his work ethics. I would definitely go back to Anthony for any future computer related needs and I would highly recommend KombDev to anyone!

2 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Installation Help

After having a great prior experience, I reached out to Anthony to see if he could help me with a MS Office for Mac install and we got together and with his help and guidance, we were able to install the correct version that I wanted. After the install, he was a font of knowledge about the features of the program and some keyboard shortcuts that I didn't know about. If I have any more problems, there is nobody else I would contact for help. Anthony and KombDev is definitely the best!

6 septembre 2024
Noté 5 sur 5 étoiles

Highly recommend this computer service…

Highly recommend this computer service for all your technology issues. Anthony fixed our two laptops, two iPhones, and installed our SmartTV. Competent, highly professional, and very patient. Price is right. We will never go anywhere else after working with Anthony.

14 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Very good experience

Very good experience. Response and appointment very steadily. Very kind and knowledgeable Highly recommended.

29 mai 2024
Noté 5 sur 5 étoiles

Anthony was incredible

Anthony was incredible. He diagnosed the issue, came with the equipment needed to solve the problem and deployed everything in a short amount of time. Since he left, all the prior instability issues I’d been experiencing (and that my ISP could not fix on multiple visits) went away and I’ve had nothing but consistency since. Could not recommend his company’s services highly enough!

2 juin 2024
Noté 1 sur 5 étoiles

I contracted your technician AMD to…

I contracted your technician AMD to visit my home in late June or early July to set up my new computer, and he did an outstanding job. My following feedback reflected my complete satisfaction.

I had some relatively minor computer problems I wanted fixed and called him to set up a remote session, set for this last 6th November 2023. He managed to solve all but one of the problems: the installation of a password management service. So we left that for another day, which we set for the following week on 13th November. During that session his remote software failed several times, and in the end the password software could not be installed because we ran out of time because of the time it took to try repeatedly to get the software to work. I called him back and he agreed to return the following week via a remote session which I understood to be without charge. But he never called back. So I have now paid $79.99 for each of two sessions, or a total of $159.99, of which in effect the second payment for no result at all. I am not at all pleased by this, and am not inclined to contract your services again in the future as a result.

Yours sincerely,

David J Robinson

13 novembre 2023
Logo de KombDev Computer Support

Réponse de KombDev Computer Support


Apologies for any inconvenience you experienced with our service, David. I do recall our remote session and the challenges we faced, such as frequent session disconnections. We worked around this issue during your remote session by switching to our Teleport Service. Additionally, we successfully installed the password manager (Bitwarden) on your computer. I remember the program sending you a verification email, but we couldn't access it because you were unable to log in to your email account due to password entry issues. I recall us trying to get you setup with an alternative email address, but we ran into the same problem with password entries.

Regardless, we take full responsibility for your dissatisfaction with our service and are committed to ensuring our valued patrons consistently experience exceptional service, similar to what you encountered when we set up your computer system months ago. We wish you the very best, and please take care.

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