Troubleshooting Gemini issues in Data Studio

Gemini in Data Studio represents a series of features in the Gemini for Google Cloud portfolio that provides generative AI-powered assistance to help you analyze and gain valuable insights from your data.

Learn how and when Gemini for Google Cloud uses your data.

This page describes the following topics as they relate to features in Data Studio that use Gemini assistance. These features include those under the Gemini in Data Studio feature set and Conversational Analytics.

Troubleshooting resources

Gemini resources and troubleshooting

Task performed with Gemini assistance Limitations of Gemini assistance Troubleshooting Gemini tasks Sample Gemini prompts
Create calculated fields Limitations on calculated field creation

User and platform requirements

Query result errors

 Sample prompts
Add Data Studio content to Google Slides Limitations on adding Data Studio content to Slides

User and platform requirements

Common error messages and possible solutions

Gemini in Data Studio enablement troubleshooting

Enablement documentation Platform requirements to enable Gemini in Data Studio Permissions required to enable Gemini in Data Studio Troubleshooting
Enable and disable Gemini in Data Studio Data Studio Pro subscription

For a standard self-service subscription: a role that contains the lookerstudio.pro.manage IAM permission for the Google Cloud project that you use for your Data Studio Pro subscription.

For a whole organization, active user (MAU) subscription: a role that contains the Manage Data Studio Settings Workspace privilege, which is included in the Workspace Services Admin and the Workspace Super Admin roles.

Make sure that the Trusted Testers settings are enabled.

Gemini in Data Studio supports English-language prompts and responses only.

How to submit in-product feedback

Submit in-product feedback to rate the quality and accuracy of Gemini in Data Studio previews.

You can submit in-product feedback about each Gemini in Data Studio task by using the thumb_up thumbs-up and thumb_down thumbs-down icons.

How to get support

Reach out to Support if you encounter any of the following issues:

  • Gemini in Data Studio features are slow to respond or generate content.
  • Gemini in Data Studio features return blank or empty responses.
  • The instance, report, or chart returns a timeout error.
  • The instance or page returns an internal server error.

Be sure to include a clear description of the problem and the expected behavior, the steps that you took prior to encountering the issue, and any additional relevant details.

For details on how to contact Support, see the documentation for your Looker platform type: