DeepCleanMacDeepCleanMac

Contact Us

Have a question, feedback, or need help? We'd love to hear from you.

Email Support

For any questions, bug reports, or feature requests, reach out to us at:

support@deepcleanmac.com

We typically respond within 24 hours on business days.

Customer Portal

If you're an existing customer, you can manage your subscription, view invoices, and access your license key through the Customer Portal.

Common Questions

How long does it take to get a response?
We aim to respond to all support requests within 24 hours on business days. Priority support customers typically receive a response within a few hours.
Can I request a refund?
Yes. We offer a 14-day money-back guarantee on all purchases - no questions asked. Just email us and we'll process your refund promptly.
How do I transfer my license to a new Mac?
Deactivate it yourself on the Deactivate License page, using either your license key or your purchase email. Once the old Mac is released, activate with the same key on the new one. Transfers are free and instant.