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Mercury Bewertungen 

2.596
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easiest banking I've ever had. Set up my account in minutes on the website. Arranged exactly as I need. They offer virtual and physical debit ir credit cards. Invoicing, reimbursement, and just genera... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Uso esse banco tem quase 1 ano em algumas empresas que tenho nos EUA e afirmo com muita convicção que não há outro melhor. Estou satisfeito e feliz com o banco Mercury. Pago minha fatura e liber... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Do not open an account here, do not send money either My account was closed by Mercury Bank for no reason!!! In response to the email they said we decided to close it but they did not give any... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Este banco ha sido mi mejor aliado trabajando como freelancer en los estados unidos. Brinda muchas facilidades y su servicio de atención al cliente es excelente.

Unternehmensdetails

  1. Bank
  2. Finanzdienstleistungsinstitut
  3. Softwareunternehmen

Über Mercury

Vom Unternehmen geschrieben

Mercury is the fintech that brings all the ways people and businesses use money into a single product that feels extraordinary to use. With banking*, credit cards, and software, Mercury helps more than 200K ambitious companies and entrepreneurs make better decisions and build their businesses. To learn more, visit Mercury.com.

  • Used by founders, finance leads, and operators at startups and SMBs
  • Common use cases: paying vendors and contractors, managing team spend, and reconciliation
  • Suitable for multi-entity structures that need shared controls and permissions
  • Supports companies seeking operational efficiency without expanding headcount
  • Up to $5M in FDIC insurance* on deposits through our partner banks’ sweep networks

Mercury combines checking & savings accounts with payments, spend control, and finance ops automation in one place.

  • Business checking and savings with digital onboarding and a streamlined web/mobile interface
  • ACH, free domestic and international USD wires from Mercury, low-fee non-USD transfers, and mailed checks
  • Debit and credit cards** with customizable limits, merchant/category controls, real-time visibility, and cashback
  • Automated tools for billing, invoicing, and approvals with accounting integrations
  • Cash management options, including venture debt

Mercury addresses the inefficiencies of legacy banking and the fragmentation of multiple finance tools by centralizing workflows and reducing payment friction.

  • Automates manual tasks like bill pay, invoicing, approvals, and reconciliation to speed up month-end close
  • Replaces branch visits and opaque fees with transparent, smooth money movement
  • Compliant onboarding and monitoring designed to protect businesses and reduce surprises
  • Fast, knowledgeable customer support across multiple channels

The data:

  • Raised $500M in primary and secondary funding from top-tier venture capital firms and angel investors, athletes, entertainers, and 2,500 Mercury customers
  • $3.5 billion valuation in March ’25
  • 11 consecutive quarters of profitability based on both EBITDA and GAAP net income (as of April ’25)
  • $500 million in revenue in 2024
  • More than 200K customers
  • 40% growth in customers in 2024
  • $156 billion in annual transaction volume in 2024, up 64% year-over-year
  • Customer NPS of 75*** (compared to banking industry average of 34)
  • 1 in 3 startups use Mercury****
  • More than 50% of YC cohorts choose Mercury

*Mercury is a fintech company, not an FDIC-insured bank. Checking and savings accounts are provided through our bank partners Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Deposit insurance covers the failure of an insured bank. Checking and savings account deposits may be held by sweep network banks. Certain conditions must be satisfied for pass-through insurance to apply. Learn more here.

**The Mercury Debit Cards are issued by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC, pursuant to licenses from Mastercard®. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard®.

***Net Promoter Score (NPS) information and ratings are available at https://customergauge.com/benchmarks/blog/financial-services-nps-benchmarks.

****Calculation based on US-based companies that received an angel, pre-seed, or Series A investment reported on Crunchbase in the most recent year.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

2596 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(2.596)

665 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

It’s such an easy system to use

It’s such an easy system to use. I’m connecting it to QuickBooks and to tribe to make everything easier there as well. I’m sending out invoices to my customers in no time at all. It’s so simple to use and the fact is that they get a payment link to your pay rate and take it off as paid as well. Makes it even easier for me. I highly recommend the system and the approach that they have.

15. Juli 2026
Bewertet mit 5 von 5 Sternen

Easiest banking I've ever had

Easiest banking I've ever had. Set up my account in minutes on the website. Arranged exactly as I need. They offer virtual and physical debit ir credit cards. Invoicing, reimbursement, and just generally easy UI. No notes

6. April 2026
Bewertet mit 1 von 5 Sternen

Business account closed with approx. $53,000 plus held — no clear fund-return update

Mercury closed our business account for OneStopSku LLC on May 26, 2026. We understand that Mercury may make its own account-closure decisions, and we are not asking for the account to be reopened.

The issue is that there is approximately $53,000 remaining in the account, and Mercury stated that the funds would be held for at least / approximately 60 calendar days and returned by check. The 60-day point is now approaching, but despite multiple follow-ups, we have not received a clear written confirmation of the current balance, check issuance date, payee name, mailing address, tracking process, or whether any restriction affects the funds.

Our related Mercury support requests include #2397070, #2432783, #2441258, #2462573, #2462656, and #2462701.

We have also escalated this to Mercury Support, Mercury Compliance, Mercury’s executive team, Doola, and Choice Financial Group because the account was provided through Mercury’s banking partner structure.

We are not looking for a generic response. We need Mercury to contact us directly and provide a substantive written update on the return of the company’s funds.

Please escalate this to the account-closure / funds-disbursement team and provide a proper response.

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not open an account here

Do not open an account here, do not send money either
My account was closed by Mercury Bank for no reason!!!

In response to the email they said we decided to close it but they did not give any reason, the scammers

Without any additional reason they just decided to withdraw my money and close the account
I sent all the requested documents without any reason as to whether there is a problem with the documents or not, they unilaterally closed the account

13. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Account Closed Without Explanation – No Reasonable Way to Access My Funds

I had a very disappointing experience with Mercury.
My business account was suddenly closed after I had successfully completed their identity verification process by providing my passport. Two days later, I received a notice that my account would be closed "due to the nature of my activity," but Mercury refused to provide any meaningful explanation.
My business is a legitimate Wyoming LLC, and all funds in my account come from Shopify Payments through lawful business operations. Despite this, Mercury refused to explain what issue led to the closure.
What is even more frustrating is the way they decided to return my remaining funds. I explained multiple times that I am not a U.S. resident and that receiving a physical U.S. check is extremely difficult and impractical. I requested a wire transfer to another business account in my company's name, but this request was ignored. Instead, I was told that my funds would only be sent by physical check to an address in a country where I do not even reside, making it extremely difficult to access my own money.
Customer support repeatedly sent template responses, refused to answer my questions, and eventually informed me that they would no longer communicate with me regarding the matter.
Closing an account is one thing, but refusing to provide a practical method for a non-U.S. customer to receive legitimate business funds is deeply disappointing.
Based on my experience, I cannot recommend Mercury to international business owners.

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very poor support and bad experience

As new, I contacted by phone for a few administrative questions,
the lady I met was very unpleasant with her behavior, but also her attitude - it wasn’t pleasant when her job is very friendly on the phone.

Since my question focused on the change of address, a ticket was created at KYC that took almost a week to respond.
Their response was short that it was not possible to change one’s address.
It’s been a short time on my end because I immediately closed the account.

Since they are not at their first attempt with other people complaining, I preferred to give more banking relationship after 1 week.

It’s better to pay and have a real service at the Bank of America or Chase.

8. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It just works!

Mercury is simple, effortless, and works every time. That alone makes it better than any other bank I have dealt with.

5. Juli 2026
Bewertet mit 2 von 5 Sternen

Normal deposits from my processor comes…

Normal deposits from my processor comes in fine, However when I deposit a large check it needs further verification and when cleared verification it still taking over the 3 to 5 day timeliness. Still waiting on support response.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Im enjoyed to work with Mercury

Im enjoyed to work with Mercury. Its easy smart and free or with very low fees.

9. Juli 2026
Mercury-Logo

Antwort von Mercury

Hi Boaz,

We're so glad to hear you're enjoying Mercury! Thank you for your kind words. It's great to know you find the platform easy to use.

Bewertet mit 5 von 5 Sternen

Amazing bank

Amazing bank, super easy to use, and great for entrepreneurs! I've used them for 3 years now with no issues, and seamless payments.

8. Juli 2026
Mercury-Logo

Antwort von Mercury

Hello Vanya,

We are here to serve our entrepreneurs! Thank you for the kind words.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.

Bewertet mit 5 von 5 Sternen

Great banking solution for small…

Great banking solution for small businesses. You can manage all your banking here, including invoicing, deposits, and Stripe integration to get paid by credit card. Plus NO fees.

7. Juli 2026
Mercury-Logo

Antwort von Mercury

Hi Maria,

Mercury is happy to hear that our platform and features fit your business's needs!

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.

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