Nigel

Hi Nigel, ​

Thanks for taking time to stop by and leave us a review to let us know that you’ve not had the best experience. It would be great to help turn things around and discuss what's happened further.   ​

If you give us a call on 150 from an EE mobile, or 07953 966 150 from any other phone, you'll be able to speak with one of our guides for help, including raising a complaint about the experience you've had. If you remain unhappy, you can request to take your complaint further.  ​

For other ways to contact us, please visit our website: https://ee.co.uk/contact-ee ​

Thanks – Katie

Sorry to hear this, Nigel. If you need assistance from the Customer Services team, please call 0344 335 0000. Renault UK.

Hi,

​Thanks for taking the time to leave a review. We’re sorry to hear that your experience hasn’t met expectations.​

​We’d like to understand what’s happened and see how we can help. Please give us a call on 0330 123 1105 and one of our guides will be happy to support you.​

For other ways to get in touch, please visit our website: https://ee.co.uk/contact-ee​

​Thanks – Michael B

Hi Nigel,

Thank you for your review. We're truly sorry to hear that you've had a negative experience with us. We understand how important reliable service is, and it's disappointing to hear we've let you down. Please reach out to us so we can look into this personally.

Call: 202 or 0344 809 0202
X: https://bit.ly/3QLrtsT
Facebook: https://bit.ly/44Rommq

Thank you for your feedback. We're sorry to hear about your experience and apologise for any inconvenience caused. We take your comments seriously and will use them to improve. Unfortunately, as we don't have details such as registration and surname, we are unable to look into this any further. If you are able to provide any more information we'll pass it on to the dealership.

We are very sorry to hear this and apologise for the delay. We have alerted your case manager to this and requested an urgent update. Renault UK.

Sorry to hear this. If you need assistance from the Customer Services team, please call 0344 335 0000. Renault UK.

Thank you for leaving us a review, we really appreciate your kind comments and for taking the time to leave a review.

Hello Nigel, thanks for reaching out to us. I'd like to look in to this directly for you and find out what happened with the free weekend electricity. Could you please email us at customerfeedback@edfenergy.com with your query and account details and I will make sure to sort this for you. Thanks, Andrew.

Hi Nigel,

Thanks for your review. We're sorry to hear about the delay after submitting your proof.

Sometimes our verification process can take a bit longer when reviewing documentation. We recommend checking your email spam folder, as our team may have already reached out to you there. For more details on how we handle these checks, you can read our guide here: https://support.trustpilot.com/hc/en-us/articles/201839083-Which-documents-help-us-verify-your-review

Thank you - Max, The Trustpilot Team

We are sorry to read of your experience and take your comments very seriously please contact experiencecentral@steer.co.uk so we can contact you directly and resolve.

We are sorry to read of your experience and take your comments very seriously please contact experiencecentral@steer.co.uk so we can contact you directly and resolve.

Hi Nigel,

It's great to hear you like our website and offers

Best wishes
Phil