No problem with the packaging, but Packengers need to change delivery company - FedEx. For second time in 24 hours (earlier one not a Packengers delivery), the FedEx driver left valuable artwork at ad... See more
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Nicely packed by Janna, lots of paper, cardboard and plastic protection. Also a nice company, you get an price offer in a couple of hours and every step is tracked (when they will pick it up, that's... See more
Company replied
Swift, reliable quoting and pick-pack-ship service for a reasonable price. The best part was the packaging: I had bought an antique earthenware plate at auction and was worried about its fragility dur... See more
Company replied
I used The Packengers to transport items bought from London to the north of England. I anxiously started organising the transport before my payment with the seller was confirmed. So I fluffed the web... See more
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Company details
Written by the company
ThePackengers est le spécialiste de l’emballage et de l’expédition d’objets de valeur, d’œuvres d’art, de mobilier, d’articles de luxe, de lots issus de ventes aux enchères et de biens liés à l’économie circulaire. Notre mission : simplifier l’expédition de vos biens les plus précieux grâce à une solution personnalisée, rapide et sécurisée. Que vous achetiez, vendiez, réutilisiez ou donniez des objets, nous vous accompagnons à chaque étape avec des solutions adaptées à vos besoins. De la collecte à l’emballage professionnel jusqu’à la livraison finale, nos équipes assurent une prise en charge complète en France et à l’international, avec des tarifs parmi les plus compétitifs du marché. Chaque année, des milliers de collectionneurs, particuliers, vendeurs, acheteurs et professionnels nous font confiance pour transporter leurs biens en toute sérénité.
Une livraison en un clic !
Written by the company
- Nous sommes à l'écoute de votre besoin
- Expédiez en toute confiance. Obtenez un devis instantané, réservez, payez en ligne. Suivez en temps réel votre envoi national ou international.
Contact info
3 rue du commerce, 95380, Puiseux-en-France, France
- Hello@thepackengers.com
- www.thepackengers.com
4.4
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shipping address wasn't quite…
The shipping address wasn't quite right—there was an “n” missing from the house number—and the packaging wasn't very good either.
July 16, 2026
I would have loved a dust bag of some…
I would have loved a dust bag of some sort, protecting the bag from the long travel. Water would have ruined the bag.
Otherwise fast shipping.
July 10, 2026
Unprompted review
Thank you Janna for your great work
Thank you Janna for your great work! NIcely packed and very safe! Always packed good with paper and no plastic wraps. Fast and reliable, very satifsied A*****+
July 16, 2026
Hopeless Delivery by FedEx
No problem with the packaging, but Packengers need to change delivery company - FedEx. For second time in 24 hours (earlier one not a Packengers delivery), the FedEx driver left valuable artwork at address a quarter of a mile away, behind a gate which had a different address clearly on it. The driver each time had to carefully photograph the parcel tightly to avoid the incorrect address being shown in photo. No point in good packaging if the parcel then goes to totally wrong address. Sorry, Packengers, Janna did a good job packing but FedEx completely undid all her hard work with utter carelessness.
July 16, 2026
Unprompted review
Very good service
Very good service, excellent communication, perfect packing, fast delivered and nice price. Thank you very much
July 15, 2026
Reply from ThePackengers
Dear Peter,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
I recieve many objects per week and I…
I recieve many objects per week and I don't know to which package you're refering to. Very strange conversa6tion!
July 14, 2026
Reply from ThePackengers
Dear Customer,
The email you received refers to the order 11797109FR75.
Many thanks,
ThePackengers team
Well packed and arrived quickly.
July 14, 2026
Reply from ThePackengers
Dear Dean,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Multiple orders succesfully completed…
Multiple orders succesfully completed with their help.
July 14, 2026
Reply from ThePackengers
Dear Marius,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Nicely packed by Janna
Nicely packed by Janna, lots of paper, cardboard and plastic protection.
Also a nice company, you get an price offer in a couple of hours and every step is tracked (when they will pick it up, that's it's picked up, when it's packed, when it's send, etc). So I will do business in the future with this company without hesitation!
July 14, 2026
Unprompted review
Reply from ThePackengers
Dear Jeroen,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
PARIS-U,K, DELIVERY
Kept informed at every stage ,well packaged, delivered on time and at a competitive cost.
July 14, 2026
Reply from ThePackengers
Dear Paul,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Dear Timothy,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
My order was placed May 26th and picked…
My order was placed May 26th and picked up by Packengers on June 6. It has still not shipped even though the sent an email saying it shipped. Per UPS only the label has been created. I guess shipped means they thought about shipping something.
July 13, 2026
Unprompted review
Reply from ThePackengers
Dear Customer,
Thank you for sharing your experience.
We have received your complaint by email and will be sure to get back to you as soon as possible with a solution.
Thank you for your patience,
ThePackengers team
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