SawStop Europe Reviews 

8
TrustScore 4 out of 5

4.2

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Company details

  1. Machine Construction
  2. Electronics Manufacturer
  3. Handicraft
  4. Handyman
  5. Security Equipment Store
  6. Woodworking Supply Store

Written by the company

Driven to protect, engineered for woodworkers. Our story SawStop is more than a company, it is a promise made over twenty years ago to every woodworker. The story began in 1999 when Dr. Steve Gass a lawyer, Doctor of Physics and passionate hobby woodworker had an idea that would change woodworking safety forever. He imagined a table saw capable of sensing danger and stopping before it could cause harm. His vision became reality in 2000 and has since saved thousands of fingers. What started as an experiment quickly grew into a movement for safety and innovation. The company’s groundbreaking Active Injury Mitigation (AIM) technology detects contact with skin and stops the spinning blade in less than five milliseconds. What could have been a devastating injury becomes only a minor scratch. This development came with a mission to protect people working with wood from serious injuries, that’s why all our table saws combine precision, performance and state-of-the-art safety technology. We want to enable craftsmen and DIY enthusiasts to use their skills without fear of accidents while empowering them to work with greater confidence, efficiency, and peace of mind in their everyday work. Every SawStop product undergoes multiple inspections and performance tests to ensure it meets strict safety and quality standards before reaching customers. The company’s commitment to excellence ensures that each saw delivers reliability and flawless operation from day one. SawStop has never lost sight of its mission. Today, the company is not only saving fingers in the United States but also across Europe to protect woodworkers from injuries and to shape a safer future for woodworking. A strong alliance for safety, quality and innovation. SawStop’s commitment to safety and quality is strengthened through its partnership with TTS Tooltechnic Systems, a family-owned company with a long tradition of excellence and innovation. With renowned sister brands such as Festool and Shaper, the TTS Group stands for precision, reliability, and forward-thinking engineering. Headquartered in Wendlingen, Germany, TTS unites brands that share a common goal: to create tools that combine performance, safety and durability at the highest level. As part of this global network, SawStop continues to innovate and expand its mission to protect woodworkers around the world. Together, we are driven to protect and engineered for woodworkers combining technical innovation with a deep respect for the people who craft with their hands every day.


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

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1-star

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4.2

All reviews

(8)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer support! I accidentally added an incompatible item to my order, but the Stopsaw customer support team quickly noticed and reached out to help me fix it before the order was processed. Really appreciated their attention to detail and helpful approach.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, lovely to work with very helpful very knowledgeable about product. Can’t wait for the Sawstop pro too turn up thank you.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Guide Jobsite saw went out of alignment..

The guide on our new Jobsite table saw went out of alignment within a week for an inexplicable reason. Within a week, I received a replacement. All our sawing projects had come to a standstill, so we were happy to be able to continue. Resolved extremely well. Thanks for this great service.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Jobsite Pro Saw

We had seen the sawstop demonstrated before and it was impressive. We were not really looking to buy a new saw, but after we looked at the Jobsite Pro at the Midlands Woodworking Show we decided to buy it. This saw is well thought out, everything is at hand and it is simple to set up. Once set up the fence slides out from it's storage and easy clips on and when locked in position is really solid. The saw blade lifts up with one full turn of the handle, and is simple to tilt up to 45degrees. We also bought the Revolution Miter Gauge, this is also well constructed and has stops for cross cutting and micro adjustment settings for cutting on an angle.
We were all impressed with this saw and thought the price was reasonable too, with the added safety of the sawstop, we thought this would be very hand to take out on site. It was delivered quickly and well packed, there was some assembling to do, but following the instruction sheet this didn't take long.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Order saved by Holly at Sawstop!!!!

I've ordered a Sawstop PCS though a German dealership. By accident when contacting SawStop I heard the german dealer basically Google translated my address and it would have delivered at a wrong address. Holly from the sales department did everything and more to fix this. She even sent mails in the weekend. Not sure what Holly did, but the result is that I didn't cancel my order, Holly's effort has been the most enlighten and care that I not only decided to go on with the order but also extra stuff. buy aat sawstop eu and specially at Holly. Brilliant gem ?for Sawstop

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Im sure the saw is great but…

Im sure the saw is great but unfortunately you used DPD as your courier so you get a big fat zero. They refuse to deliver to me because I live in a block of flats and it's too much effort for them to ring the intercom and wait for me to come down.

They just don't even bother unless I'm right there, at the door waiting for them. Sorry, but, if I'm spending £1k on a tool, I expect it to be delivered with care. It wasn't

March 4, 2025
Unprompted review
SawStop Europe logo

Reply from SawStop Europe

Thank you for taking the time to leave a review. We are truly sorry to hear how frustrating the delivery experience was.

We completely understand your disappointment. However, we would kindly like to note that the delivery itself is handled by DPD, an external courier, and not by our team directly. While we work hard to choose reliable partners, we unfortunately do not control their day-to-day delivery decisions.

We would therefore really appreciate it if you could reconsider the rating of our company and product, as the issue was related to the courier service rather than the saw itself. Your feedback regarding DPD will of course be passed on.

Thank you for your understanding.
Kind regards
Team SawStop Europe

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