We wanted some extra special for our little girl Pepper (she’s one of our senior cats). Her favorite toy is a stuffed dolphin and this urn will proved a beautiful resting place when the time comes. Th... See more
Company replied
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Urgent need for a particular urn, short notice, too little time for a production run. The item was found, in stock and shipped fastest way by DHL to Washington State in USA. Arrived on time and in per... See more
We were so happy with our experience with legendURN. We lost our daughter at 31 weeks pregnant & legendURN had the only premature baby urn we could find that we liked. They were very patient with all... See more
The shipping was quick considering it came from overseas. I needed the urn in a hurry but didn’t want to compromise on what we wanted, and it is perfect. The bronze is very striking but not overly shi... See more
Company replied
Company details
Written by the company
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, cremation jewelry, keepsake urns, pet urns, grave decorations, and other remembrance products. We understand that choosing a cremation urn or a piece of cremation jewelry is often done during an emotional time. That is why we focus on clear information, personal service, and carefully selected products that reflect quality, craftsmanship, design, and meaning. Through our work with skilled European artists and craftspeople, we offer both timeless designs and more personalized options. Our goal is to guide customers step by step toward a memorial that feels personal, thoughtful, and right for the person or pet being remembered.
Contact info
New York, United States
- +1 929 254 4506
- info@legendURN.com
- www.legendurn.com
4.4
Excellent
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very pleased with the urn.
July 1, 2026
Shipped well packaged and urn was great…
Shipped well packaged and urn was great quality!
June 22, 2026
Reply from legendURN
Dear Mr Sailer,
Thank you very much for your wonderful review. We are delighted to hear that you are pleased with the quality of the urn and that it met your expectations.
It is also great to know that your order arrived well packaged. We take great care in both the craftsmanship of our products and the way they are packed to ensure they arrive safely and in perfect condition.
Thank you for your trust and for taking the time to share your experience.
My husband's urn arrived in time
My husband's urn arrived in time. And you answered my emails promptly.
June 16, 2026
Reply from legendURN
Dear Leah
Thank you very much for your kind review and for taking the time to share your experience.
We are pleased to hear that your husband's urn arrived on time and that our team was able to respond to your emails promptly. During such a difficult time, we believe it is important to provide both reliable service and personal support.
Thank you again for your trust.
Not that impressed
The urn looked more impressive in the online picture. The cross on the urn is a sticker and it is very light weight.
The urn did arrive in time for our needs but I never received the tracking information for it.
May 1, 2026
Reply from legendURN
Dear Mr. Brandt,
Thank you for sharing your experience with us. We are sorry to hear that the urn did not fully match the impression you had from the online photo. We understand that this can be disappointing, especially for a product with such emotional significance.
We are glad to hear that the urn arrived in time, but we sincerely apologize that you did not receive the tracking information. This should, of course, have been communicated more clearly. We take your feedback seriously and will look into how we can further improve both our product information and shipping communication.
Impecable Service Experience
The service provided by LegendUrn was second to none. I truly appreciate the support from this staff during a difficult time.
April 29, 2026
Reply from legendURN
Dear Brandon,
Thank you very much for your kind words.
We were glad and grateful that we could help you with this. It is lovely to hear that the Oval Tree is what you had hoped for.
Thank you for your trust in us.
Quality construction and fast shipping
The shipping was quick considering it came from overseas. I needed the urn in a hurry but didn’t want to compromise on what we wanted, and it is perfect. The bronze is very striking but not overly shiny, and I have gotten multiple compliments on the companion urn already.
April 21, 2026
Reply from legendURN
Thank you for your kind words. We’re truly glad to hear that the urn arrived quickly and met your expectations, especially given the circumstances and urgency. It means a lot to know you didn’t have to compromise on your choice and that the piece feels just right.
The bronze finish is indeed designed to be elegant without being too reflective, so it’s wonderful to hear it’s being appreciated. We’re honored that the companion urn has already received such positive feedback.
Great response to questions and my urn…
Great response to questions and my urn arrived quickly
March 17, 2026
Reply from legendURN
Dear Karen,
Thank you very much for your kind words.
We are glad to hear that everything went as desired.
Thank you for your trust in us.
Beautiful Pets Resting place
We wanted some extra special for our little girl Pepper (she’s one of our senior cats). Her favorite toy is a stuffed dolphin and this urn will proved a beautiful resting place when the time comes. The quality of the materials used as well as the painting are beyond what I could have expected. Thank you.
February 9, 2026
Reply from legendURN
Dear Mrs. Foss,
Thank you very much for your message. We are pleased to hear that everything went well and met your expectations.
Thank you for placing your trust in us, and we hope the urn brings you beautiful memories of your beloved Pepper.
Very easy to order
Very easy to order. It arrived within 10 days without problems and the urn is beautiful
February 6, 2026
Reply from legendURN
We’re so glad to hear that everything went smoothly and that the urn is just as you hoped!
Thank you very much for your review and for sharing your experience. We hope the urn serves as a meaningful and cherished keepsake.
The product was just like the one in…
The product was just like the one in the catalog. It arrived in a timely manner.
January 30, 2026
Reply from legendURN
Dear Mrs. Boston,
Thank you very much for your message.
We are so pleased to hear that everything went well and met your expectations.
Thank you for your trust in us during this difficult time.
I have still not received the urn i…
I have still not received the urn i ordered , i have attempted to contact you and have gotten no response
January 26, 2026
Reply from legendURN
Dear Mr. Delisle,
Thank you very much for your message.
We are sorry to hear that this has been your experience.
As we are based in the Netherlands, we unfortunately do not receive all phone calls. However, you are always assured of a response by email within 24 hours.
We sent you an email last week with the track and trace code, and we expect your order to be delivered within the next few days.
Was delivered quickly all the way to…
Was delivered quickly all the way to United States. The urn for your watch strap exceeded my expectations, it is a beautiful piece and has brought me comfort.
January 27, 2026
Reply from legendURN
Dear Nate,
It is wonderful to hear that everything went well and that we were able to provide you with comfort in this way.
Thank you very much for your trust in us.
Once I figured out how to contact you
Once I figured out how to contact you, it went great.
I would suggest you show a live email address on your website.
Ed
January 16, 2026
Reply from legendURN
Glad to hear that the contact went smoothly afterwards. As for our email address, we believe it is active and reachable for inquiries. However, we understand that it may not always be immediately visible on the website, and we will look into how we can make this clearer for our customers.
These urns are absolutely beautiful!!
These urns are absolutely beautiful!!! Thank you so much! Service was great! Shipping went perfectly! 💙
January 14, 2026
Reply from legendURN
We’re so happy to hear that you love the urns! 💙 Thank you for your kind words about our service and shipping. It means a lot to us to know everything went smoothly and that you’re pleased with your purchase.
Major delays prior to item being…
Major delays prior to item being shipped. Blamed on the artist and carrier. No response to voicemails and emails. My baby boy’s ashes came home in a plastic box while waiting for his urn.
December 19, 2025
Reply from legendURN
We understand how important this moment is and how upsetting it must have been to have to wait for your son’s urn. Perhaps you received our response in your spam folder. Our apologies for that. We hope that the urn has now been received to your satisfaction and that you can honorably remember your son. We take your feedback very seriously and will review internally how we can improve our communication.
I ordered a custom urn from website …
I ordered a custom urn from website that I was than notified was out of stock. I was not quickly informed of this but when addressing it with them it was quickly addressed and URN I desired was acquired and sent it took 3 months but my lovely lady is now resting in the urn that befits her.
December 12, 2025
Reply from legendURN
Dear Mr. Oldfield,
Thank you very much for your kind words.
We are glad to hear that, despite a few bumps along the way, you have finally received the urn and that your dear wife has found her dignified resting place.
Thank you for placing your trust in us.
Reply from legendURN
Thank you so much for your kind words! We’re delighted to hear that you find the bronze duo urn beautiful. It means a lot to us to know that it can serve as a meaningful tribute.
No issues with order nor delivery
No issues with order nor delivery. Product did not hold as much as needed but we were very happy with the design
October 27, 2025
Reply from legendURN
Thank you very much for your review and feedback. We are glad to hear that you like the design so much. We understand that the capacity can sometimes be limited and will certainly take your comment into account for the future.
My wristband is way too small
My wristband is way too small, and I did not get a response when I called.
September 1, 2025
Reply from legendURN
Dear Mr. Strickler,
Thank you very much for your message.
We are sorry to hear that this happened. Our customer service has already been in touch with you to resolve this matter together.
Thank you for sending promptly and for…
Thank you for sending promptly and for providing the tracking information in order to ensure that our loved one was placed timely. We appreciate your business.
September 26, 2025
Reply from legendURN
Dear Mrs. Edwards,
Thank you very much for your message. We are pleased to hear that everything went well and to your satisfaction. Thank you for placing your trust in us.
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