ACityDiscount Reviews 

5,143
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their knowledge, helpfulness, and professional, friendly demeanor, making interactions pleasant and efficient. Many people appreciate the excellent customer service, noting quick issue resolution and personalized support. The products are consistently described as high quality and exactly as expected, often at fair prices. Reviewers are particularly impressed with the fast and timely delivery, with many items arriving quickly and well-packaged. The overall service is often highlighted as exceptional, with people finding it easy to locate items and praising the smooth, efficient processes from ordering to delivery.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the great selection, value, and high quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and timely shipping,... See more

Staff

Reviewers consistently highlight positive aspects of staff, praising their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the great products and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike W. was a genuine Ambassador for ACityDiscount. He has product knowledge, warehouse familiarity, and a willingness to help that made our experience fruitful. The gentleman at the loading d... See more

Rated 5 out of 5 stars

I was helped with my questions and concerns by Summer, who was working the front desk. I encountered very knowledgeable staff members throughout the store that helped me decided on an item that I need... See more

Rated 5 out of 5 stars

The customer service was amazing. I had a few questions about some of the items I was looking for and customer service helped me with all the questions. They are very helpful and polite. I would recom... See more

Rated 5 out of 5 stars

Easy to find the items I was looking for in the store. Friendly and welcoming staff when I entered the building and very helpful when I was checking out. They also told me about several upcoming event... See more


Company details

  1. Kitchen Supply Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Furniture Store
  5. Grill Store
  6. Plumber
  7. Wholesaler Household Appliances

Written by the company

ACityDiscount has been a leading retailer of new and used restaurant equipment and smallwares for over 50 years. ACityDiscount also carries residential kitchen equipment for the at home chef. ACityDiscount has been helping restaurants by supplying the best in class commercial equipment, furniture, kitchen tools and more.

ACityDiscount Details

Written by the company

Shipping Choices to Fit Your Needs

Choose from options including liftgate and residential delivery.

Choose from options including liftgate and residential delivery.
Make sure your item can get to your business with the correct type of delivery vehicle. Save time, hassle, and money by making these arrangements during checkout. We've made it as easy as clicking your mouse.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(5,143)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Open to the public

Good selection of food prep and bar accessories. You do not have to be affiliated with a restaurant to shop.

July 9, 2026
Rated 4 out of 5 stars

Pending Rating

There is an outstanding issue regarding the delivery. 3 of the bowls were broken upon arrival, unclear if the damage was pre or mid delivery. Sent an email to support, waiting for a response.

July 6, 2026
Rated 5 out of 5 stars

Large Commercial Fridge!

We were trying to replace a three bay fridge in our facility, and we also needed delivery into the building. I had looked on online to several commercial stores and distributors, and after calling appliance service tech was given the contact for A City.

Their price was competitive and they offered delivery for 1/3 of the price of 2 other companies. Everyone from the person on the phone to the delivery guys were great. Everyone communicated well and kept me in the loop. Next time we need another appliance for our kitchen we will visit them first.

Thanks guys.

June 22, 2026
Rated 5 out of 5 stars

Excellent service from start to finish

The gentleman who assisted me over the phone was friendly and professional and was accurate with the responses to my questions. He arranged to have my item sent the next day. I received my mixer as promised and packaging was well protected for shipping.

June 14, 2026

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