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We Work Remotely Reviews 

207
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, most reviewers were somewhat happy with their experience overall. Many people found the customer support team to be quick, efficient, and genuinely helpful. Reviewers appreciated the professional and kind communication, often leading to prompt issue resolution. However, some customers also noted significant issues with subscriptions, often feeling locked into annual plans without clear consent. People reported difficulties canceling subscriptions, unauthorized charges, and problems removing payment details. A few other people also felt that the service provided limited value for the subscription cost. Conversely, a small portion of people experienced unhelpful or slow customer support when trying to resolve these issues.

What people talk about most

Subscription

Consumers find subscription to be a frustrating experience, with many reporting that they were unknowingly... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the support team for being... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers reporting a lack of response to... See more

Payment

People report negative experiences with payment, with many reviewers expressing frustration over being... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I signed up for the trial and was locked into an annual plan of Job Seeker Pro which I cant afford. I understand charging for a month of service but locking someone into a year is predatory. No canc... See more

Company replied

Rated 4 out of 5 stars

Jasper worked very hard and responded very quickly. Just I am not sure if this layout is ok. After asking revision, it's become more simple, but I am not sure it will satisfy employers.

Company replied

Rated 4 out of 5 stars

I accidentally bought an annual membership paid monthly. I emailed support to cancel and don't be charged, and they did it right away. Very good!

Company replied

Rated 4 out of 5 stars

A Technical Specialist with over 8+ years of robust experience in diagnosing and resolving complex hardware and software issues. I excel delivering expectationa Customer Service and guiding users thro... See more

Company replied


Company details

  1. Online Marketplace

About We Work Remotely

Written by the company

We Work Remotely is the world’s largest remote work community and the number one destination for discovering exceptional career opportunities with leading global companies. For more than a decade, WWR has helped professionals build meaningful careers from anywhere, connecting top talent with organizations that value flexibility, innovation, and distributed teams. Built with job seekers in mind, the platform makes remote job searching approachable and efficient. Thousands of roles across technology, marketing, design, customer support, finance, and many other fields are published regularly, giving candidates access to opportunities at every stage of their careers. Clear categories, powerful filters, and a global reach allow users to focus on positions that truly match their skills and goals.

To further support the application process, We Work Remotely offers tools that reduce friction and save time. Job seekers can take advantage of JobCopilot, an automation solution that helps manage repetitive application tasks after a simple one time setup. By identifying newly posted roles and submitting applications on behalf of users, the tool is designed to make high volume job searching more manageable while keeping candidates focused on preparing for interviews and career growth.

The platform also features a free ATS resume checker that provides practical insights into how resumes are evaluated by applicant tracking systems and recruiters. Feedback on formatting, keyword alignment, readability, and role fit helps candidates refine their profiles and present themselves more confidently in competitive hiring processes.

At its core, We Work Remotely is about creating access and opening doors to flexible work opportunities for professionals around the world. At the same time, the platform serves as a trusted place for employers and companies to reach a global pool of qualified remote talent and connect with candidates ready to make an impact from day one.

Reach millions of job seekers with a single post

Kick off your first job post with $50 off

Kick off your first job post with $50 off
Access a global talent pool and start hiring smarter. Use coupon code WELCOME50 to claim $50 off your first post!

Contact info

3.1

Average

TrustScore 3 out of 5

207 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(207)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I signed up believing this has just monthly subscribtion

I signed up believing this was a normal monthly subscription, but only later discovered it was actually a 12-month commitment with monthly payments.

The pricing is presented as a monthly fee, which can easily mislead customers into thinking they can cancel at any time. When I contacted support immediately after realizing the issue, they refused to cancel my subscription or make any exception.

This has been a very disappointing experience. A service should be transparent about long-term commitments, and customers should have a fair opportunity to cancel if they misunderstood the billing terms.

I cannot recommend this service based on my experience.
How the company could improve:
Make the 12-month commitment much more prominent during checkout instead of emphasizing only the monthly price. Offer a short cancellation or refund period for new subscribers who made an honest mistake, and empower customer support to make reasonable exceptions. These changes would build trust and create a much better customer experience.

July 13, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your feedback. We've sent you an email to help resolve this for you. Please check your inbox.

Rated 1 out of 5 stars

"We work remotely" enticed me to pay to it for one year fare.

At first, it enticed me to pay it first month cost of US$2.95 for trial through my Master bank card. I paid. Then I visited its jobs and find jobs are very few. So I decided immidiately to stop the next month paying. But its website forbad me to stop, force me to continue to pay it for the next 11 months with US$14.95 per month.
So I contact its support email and complaint. After one work day, they changed the subscribe time limt to after 29 days, and it will not automatically re-enable, and they emailed to inform me of the stopping.

July 12, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your feedback. We've sent you an email to help resolve this for you. Please check your inbox.

Rated 1 out of 5 stars

Signed for a month and they transferred…

Signed for a month and they transferred me over to a year. Refused to cancel the annual and said I'd be billed for a year. Had to call the bank to stop transactions. Awful company.

July 11, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your feedback. We've sent you an email to help resolve this for you. Please check your inbox.

Rated 1 out of 5 stars

Trial locks you in Annual plan

I signed up for the trial and they locked me into an annual plan!
Job Seeker Pro plan that I was locked in did not have any way to cancel and I was not aware I was locking myself into a annual plan only after a trial. Charging for a month of service ok, but locking someone into a year is predatory. I have sent a email to support to cancel this and have not gotten a response yet.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription is not cancellable

They have a weird rules that no one can't cancel their monthly subscription and a hidden terms and condition that for 12months they can continue take away your cash from your card. Never trust them

June 8, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your feedback. We've sent you an email to help resolve this for you. Please check your inbox.

Rated 1 out of 5 stars

They don't allow me to cancel my yearly…

They don't allow me to cancel my yearly subscription.
There response is ->

Hey there,

Thank you for reaching out.

I've looked into your account and can confirm that the subscription was purchased as a 12-month commitment billed monthly. The commitment and renewal terms were clearly presented during signup and checkout, and acceptance of these terms was required before the purchase could be completed. Our records show this confirmation was provided at the time of signup.

As such, the subscription remains active under the original commitment terms, and we're unable to approve an early cancellation or refund at this time.

Kind regards,

What a logic !!!

July 9, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your patience. Your account issue was fully resolved on July 8th, prior to this review being posted. If anything's still unresolved, please reach out to us at support@weworkremotely.com and we'll take care of it.

Rated 5 out of 5 stars

I am writing to express my strong…


I am writing to express my strong interest in the Senior Product Manager / Product Delivery With 18+ years in technology and 10+ years in product leadership, I bring a proven track record of delivering €6M+ in measurable business value, managing enterprise product portfolios, and leading 30+ cross-functional teams across Europe, India, Singapore, and the US.
In my most recent role as Senior Product Manager and Delivery Head at Renault Nissan Technology & Business Centre India, I owned the full product lifecycle for 6 enterprise vehicle planning platforms — from customer discovery and roadmap definition to go-to-market execution and post-launch adoption. Key highlights include:
• €6M+ in product value delivered, managing a €620K annual budget with 15% efficiency improvement.
• Cloud transformation: Migrated 4 legacy products to GCP and Azure, improving system responsiveness by 40% and performance by 95%.
• AI-enabled delivery: Deployed GitHub Copilot and Microsoft Copilot, reducing estimation time from 4 hours to under 1 minute.
• User outcomes: Achieved 98% retention, 95% engagement, and 90% adoption tracked via the HEART framework.
• Global leadership: Led 30+ cross-functional teams and completed 10+ business missions to Renault’s Paris headquarters.

I am particularly drawn to [Company Name] because of [mention one specific thing — their product, a recent initiative, or their market position]. I believe my background in AI product strategy, cloud transformation, and SAFe Agile delivery aligns strongly with the challenges your team is focused on.
I hold CSPO, CSM, and Six Sigma Green Belt certifications, speak intermediate French, and am open to Chennai (Hybrid), Bengaluru (Hybrid/Onsite), France (Remote), or Global Remote arrangements. Following a planned personal career break, I am now fully available and energised to contribute from day one.
I would welcome the opportunity to discuss how my experience can add value to your product organisation. Please find my resume attached.
Thank you for your time and consideration.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Charged after cancelling auto-renewal — no response from support



I cancelled my auto-renewal before the billing date through my account dashboard, which clearly showed the auto-renewal as disabled. Despite this, I was still charged.

I contacted support via email to request a refund but have received no response.

This is unacceptable. I have documented proof that auto-renewal was cancelled prior to the charge. If this is not resolved promptly, I will proceed with a chargeback through my bank.

I hope the team reaches out to resolve this as other reviewers have mentioned receiving a response after leaving a review here.

July 1, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your feedback. We've sent you an email to help resolve this for you. Please check your inbox.

Rated 1 out of 5 stars

completely inability to apply for jobs

completely inability to apply for jobs. Yet, it captures your personal information, and even has an email confirmation to "sign you up". Only to then return you to a non-application linked site. Also, I hear the real site makes you pay to apply.

July 1, 2026
Unprompted review
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Reply from We Work Remotely

Thanks for your feedback. We've sent you an email to help resolve this for you. Please check your inbox.

Rated 4 out of 5 stars

Wasn't the right solution for my job search

I saw many job offers. The platform itself isn't bad.
It wasn't the right solution for my job search, so I requested to cancel my annual subscription, which was billed monthly. The support team was able to help me by canceling the subscription immediately.
I was amazed by the speed and quality of the support service.

June 29, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for your feedback!

Rated 1 out of 5 stars

No proper listing and I canceled the…

No proper listing and I canceled the trial.
Now it is taking money from me. no letting me to delete account or delete payment method or cancel subs.

Update: I have received a refund email.

June 28, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for sharing your experience with us. We’ve reached out to follow up on your case. Please check your inbox or reach out to us at support@weworkremotely.com

Rated 1 out of 5 stars

Misleading subscription terms and…

Misleading subscription terms and marketing. You're locked onto 12 month subscription with monthly payments and there's no way to cancel.

June 22, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for sharing your experience with us. We’ve reached out to follow up on your case. Please check your inbox or reach out to us at support@weworkremotely.com

Rated 1 out of 5 stars

I am very disappointed with my…



I am very disappointed with my experience.

I subscribed because the service appeared to offer a subscription that could be cancelled at any time. However, when I decided to cancel, I was unable to find a clear cancellation option on the website.

I contacted customer support multiple times by email requesting cancellation and asking about the charges on my account. Despite my requests, I did not receive a response, and I continued to be charged for several months.

The most frustrating part has been the lack of communication and the difficulty in managing my subscription. Customers should have a simple and transparent way to cancel a recurring service and receive timely support when issues arise.

Based on my experience, I cannot recommend this service.

June 23, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for sharing your experience with us. We’ve reached out to follow up on your case. Please check your inbox or reach out to us at support@weworkremotely.com

Rated 1 out of 5 stars

My intention was not to be charged past…

My intention was not to be charged past the $2.95 trail period. WWR uses commitment and subscription interchangeably. Noticed that my virtual card was still trying to be used for a 14.95 membership. This is an unfair practice targeting to trap people. A check box does not constitute my signature. Predatory practices. I will be contacting my states attorney and FTC. I have never had this much trouble to unsubscribe from something not intentionally meant.

To Whom It May Concern,
I am formally disputing your attempts to charge me for an alleged subscription obligation.
I canceled my trial subscription, and my account currently reflects that I have no active subscription. I did not knowingly agree to a 12-month commitment, did not sign any separate agreement, and did not receive any email or documentation confirming that I had entered into a binding 12-month contract.
Despite the cancellation of my account, I have become aware of continued billing attempts. These actions raise serious concerns regarding the transparency of your subscription and cancellation practices.
To protect myself from further unauthorized charges, I used a virtual payment card and have since requested a new card number. These precautions were necessary due to my concern that additional billing attempts would continue after cancellation.
If your company believes I am bound by a 12-month commitment, I demand that you provide:
1. A copy of the agreement you claim I accepted.
2. The date, time, and method of my alleged acceptance.
3. Copies of any emails or notices that were sent to me regarding the commitment.
4. Documentation supporting any amount you claim is owed.
Until such documentation is provided, I dispute any alleged balance and do not authorize any charges to any payment method associated with my account.
If this matter is not resolved promptly, I reserve the right to file complaints with the Federal Trade Commission (FTC), my state Attorney General’s Consumer Protection Division, and any other appropriate consumer protection agencies regarding what I believe may be deceptive or unfair billing and cancellation practices.
Please confirm in writing that all billing attempts have ceased and that my account has been closed with no outstanding obligation.
**** UPDATE: contact was made and issue has been resolved. It was unfortunate that I had to go though other entities to get movement on my complaint ****

May 13, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for sharing your experience with us. We’ve reached out to follow up on your case. Please check your inbox.

Rated 1 out of 5 stars

AVOID!!!!!!

AVOID!!!!!!! They lock you into a year long subscription when you just want to try out the website and wont let you cancel it!!!! What kind of company is this? Isn't this illegal?

June 22, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for sharing your experience with us. We’ve reached out to follow up on your case. Please check your inbox.

Rated 1 out of 5 stars

Absolutely unacceptable experience.

Absolutely unacceptable experience.

I clearly contacted support on June 20 requesting cancellation BEFORE any further charge, and yet I was still billed on June 22. This is completely unfair and feels like deliberate disregard for a customer’s request.

Now I am being told about a “12-month commitment” after the fact, which was not made clear in any way that made the actual financial obligation obvious at the time. This feels misleading and borderline deceptive.

My cancellation request was ignored, my account was charged anyway, and then my refund request was dismissed without properly addressing the fact that I acted before the billing date.

This is extremely frustrating and honestly feels like the company is hiding behind fine print instead of treating customers fairly.

I would strongly advise others to be very careful before committing to this service.

June 22, 2026
Unprompted review
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Reply from We Work Remotely

Thank you for sharing your experience with us. We’ve reached out to follow up on your case. Please check your inbox.

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