By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multi... See more
Company replied
A big range of products, interesting ideas for your home. The prices are ok meaning affordable. I don’t like to get the code every time I need to see something like if it’s a high security place. And... See more
Company replied
I really love the towels they are so soft and lovely. The only think I can complain about is all the face cloths it would have been better if there was an extra hand towel and bath towel instead of s... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.ie
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.ie/help-and-contact
- wayfair.ie
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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NO SUCH THING AS Wayfair IRELAND
I ordered from Wayfair.ie, thinking I was ordering from an irish site and that my order would be shipped from Ireland.... Nope. Order was shipped from UK, and will take 10-14 days, not 2 days.... I WILL NEVER, EVER USE THIS SITE AGAIN. EVER.
July 14, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The unit does not have a cable hole so…
The unit does not have a cable hole so coffee cannot be stored in it like advertised in the pictures
June 30, 2026
Reply from Wayfair Ireland
We appreciate you bringing this to our attention. We are reviewing the product description and images to ensure they accurately reflect the unit's features.
Wayfair Ireland
They are completely realistic
They are completely realistic, helpful, the ordered goods are of excellent quality, the delivery is impeccable. The application is clear, straightforward, and easy to use.
July 10, 2026
Reply from Wayfair Ireland
We're so happy to hear you found our products to be of excellent quality and that the delivery was impeccable. Thank you for your kind words.
Wayfair Ireland
Never received order. Its a scam. They stole my money
Id give zero stars if I could.They stole €66 from me.
I ordered on 19th of October 2025.
It went missing when fastway couriers went bust.
They said they'd dispatched me another.
The website continually updates the delivery date. Today its saying
Between 17 Jul and 20 Jul!
9 Months later!
Its impossible to speak to a person. All chat bots.
They don't respond to email or the WhatsApp chat.
Shocking that this can happen in 2026.
My order #4360808224
October 19, 2025
Reply from Wayfair Ireland
We sincerely regret the significant delay and frustration you've experienced with your order. We understand your concern regarding the missing parcel and the continuously changing delivery dates. We are actively investigating order to understand why this issue occurred and to address the lack of communication you've encountered.
We have requested a new one be shipped and email updates about it shipping and tracking info will be emailed to you.
Please contact us directly if you still require help or assistance on this matter. You can do this by visiting http://www.wayfair.ie/my_account
Wayfair Ireland
The worst site
The worst site, keeps freezing, especially when I want to ask a question. A virtual assistant does not work and is rubbish. I wanted to purchase a steam shower, and wanted to add on a shower seat... it would be easier to make a seat.... worst site I have ever been on.
July 11, 2026
Unprompted review
Reply from Wayfair Ireland
We are truly sorry to hear about the difficulties you experienced with our website, especially the freezing issues and the virtual assistant's performance. We understand how frustrating it must have been when trying to purchase your steam shower and add a shower seat.
Should you wish to call our sales team on 1800 818 411 they will be happy to assist with placing your order
Wayfair Ireland
Awful experience
Awful experience. Didn’t receive all the boxes for my kingsize bed frame. No screws or attachments. They won’t replace it, or send the missing box even though it’s in stock. I now have a useless large bed frame I need dispose of myself as they won’t collect.
July 11, 2026
Unprompted review
Promp communication and great customer…
Promp communication and great customer care and resolution
July 9, 2026
Reply from Wayfair Ireland
We are so happy to hear that our communication and customer care met your expectations. We appreciate your kind words!
Wayfair Ireland
Reply from Wayfair Ireland
We're delighted to hear that your product was perfect, easy to order, and promptly delivered. Thank you for your positive feedback!
Wayfair Ireland
Lovely units
The units we bought wete delivered quickly and we're easy enough to put together. They looked fantastic once assembled and are ideal for storing clothes and other items.
February 16, 2026
Reply from Wayfair Ireland
We're so pleased to hear that your units arrived quickly and were easy to assemble! It's wonderful that they look fantastic and are perfect for your storage needs. Thank you for sharing your positive experience!
Wayfair Ireland
Ordering was easy and delivery was good…
Ordering was easy and delivery was good product was of good quality.
June 28, 2026
Reply from Wayfair Ireland
We're happy to hear that your ordering experience was easy and that you were pleased with the delivery and product quality. Thank you for sharing your positive feedback!
Wayfair Ireland
Very fast delivery and item as…
Very fast delivery and item as described
Would have no issues with dealing again in the future
July 8, 2026
Reply from Wayfair Ireland
We're so pleased to hear that your delivery was fast and that the item was exactly as described. We truly appreciate your positive feedback and look forward to serving you again!
Wayfair Ireland
Reply from Wayfair Ireland
We're so happy to hear you're enjoying your new sofa and our service! Thank you for your kind words.
Wayfair Ireland
My order arrived and the courier didn't…
My order arrived and the courier didn't delivered it. The courier claimed nobody was at home and i was at the back of the house. He them took my order alway and wants me to reschedule delivery for the next one week. It was so painful.
July 8, 2026
Reply from Wayfair Ireland
We're so glad to hear you found the ordering process very easy and that we provided everything you needed! We appreciate your wonderful feedback.
Wayfair Ireland
Reply from Wayfair Ireland
We're so happy to hear that our furniture met your expectations and that you found it beautiful. Thank you for your kind words!
Wayfair Ireland
Great product and service
Product exactly as shown on website and very efficient delivery.
March 16, 2026
Reply from Wayfair Ireland
We're delighted to hear that the product met your expectations and that you experienced efficient delivery! Thank you for your positive feedback.
Wayfair Ireland
Expensive for what it is.
Ordering was simple and delivery very prompt. The bookcase was, however a bit disappointing. It was stained a much darker colour than it appeared appeared in the website photos and was made of very lightweight softwood. At €225, it is expensive for what you get.
July 7, 2026
Reply from Wayfair Ireland
We appreciate you taking the time to share your feedback. We are glad to hear that the ordering process was simple and delivery prompt. We are genuinely sorry that the bookcase did not meet your expectations regarding its color and material. We understand your disappointment with the perceived value for the price. We are reviewing our product descriptions and imagery to ensure they accurately reflect our items. Your comments are valuable as we continuously work to improve our offerings.
Wayfair Ireland
Reply from Wayfair Ireland
We're so happy to hear that you love the look and feel of the product. Your positive feedback means a lot to us!
Wayfair Ireland
Lovely well made products easy to…
Lovely well made products easy to follow website fast delivery
March 5, 2026
Reply from Wayfair Ireland
We're delighted to hear that you found our products well-made, our website easy to follow, and our delivery fast. Thank you for your wonderful feedback!
Wayfair Ireland
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