TKEES Reviews 

250
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the durability, comfort, and stylish appearance of the sandals, with many owning multiple pairs and appreciating the wide variety of colors and styles available. The ordering process is frequently described as easy and efficient, and people are happy with the clear communication and quick shipping when items are in stock. Customer service is also often commended for being fast, easy, and helpful, with instances of positive resolution for issues. However, some customers experienced issues with order delivery, including delays and unreceived items, and a few were dissatisfied with the delivery service's speed. There were also concerns about product sizing inconsistencies and the quality of some items, with reports of sandals breaking or becoming uncomfortable after limited use. A few reviewers also mentioned frustrating experiences with customer service regarding exchanges and unhelpful responses.

What people talk about most

Product

People report positive experiences with the product, often praising the stunning, beautiful, and well-made... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as well-made,... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease and speed of ordering and... See more

Customer service

Customers had positive experiences with customer service, often describing it as perfect, helpful, fast, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising the fast and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

tKees are great. I've been buying them for years. This year they were more expensive and the shipping costs were not appreciated.

Rated 5 out of 5 stars

Great communication from Tkees. The shoes are absolutely stunning! Such richness and damned near skin color perfection! How did you do that? Simply amazing.

Rated 5 out of 5 stars

I ordered and paid for the TKEES slippers on June 27, but I have not received them yet. Could you please provide me with an update on the status of my order and the expected delivery date? thank y... See more

Company replied

Rated 5 out of 5 stars

I initially ordered two pairs of flip-flops, but they were too small. It was incredibly easy to exchange them for a larger size, and I love that I could make an immediate exchange without waiting for... See more


Company details

  1. #8 of 11 best companies in Women's Clothing Store
  2. #2 of 3 best companies in Shoe Store
  3. #2 of 3 best companies in Footwear Wholesaler

Written by the company

TKEES makes women’s footwear that looks simple, feels amazing, and somehow goes with everything. Known for our minimalist leather flip-flops and sandals, each pair is designed to be effortless, timeless, and a little addictive. We focus on comfort, beautiful materials, and clean design. Creating everyday essentials you’ll reach for again… and again.

Our promise to you

Written by the company

We're committed to our customers
We want you to love your TKEES. Like, really love them. If the fit isn’t quite right, no stress. Exchanges are on us (yes, worldwide). And every pair comes with a one-year warranty, because we stand behind our sandals almost as much as you’ll stand in them.

Contact info

4.0

Great

TrustScore 4 out of 5

250 reviews

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4.0

All reviews

(250)

187 reviews in the last 12 months

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Rated 2 out of 5 stars

Exchange delivery

I’ve been waiting for an exchange since June 25, it’s been over 2 weeks and I haven’t had any emails of confirmation and every time I check for the package with the tracking number it says it’s still at the same place as it was on June 27.

June 26, 2026
TKEES logo

Reply from TKEES

Hi Ada,

We're sorry to hear that your exchange order was delayed in transit. We've sent a replacement for you with expedited shipping!

If you need anything else, please start by contacting help@tkees.com for the fastest access to our customer support team. Thanks!

Rated 5 out of 5 stars

Perfect customPerfect customer support!er support

Perfect customer support! They respond to messages immediately! Returns were no longer available for my country, so they gave me the flip-flops I needed to exchange for a different size for free! They sent me a new one in a different size, again completely free of charge! I'm thrilled!
Barbara

July 9, 2026
Rated 5 out of 5 stars

Skin color perfection!

Great communication from Tkees. The shoes are absolutely stunning! Such richness and damned near skin color perfection! How did you do that? Simply amazing.

July 6, 2026
Rated 4 out of 5 stars

Not an even exchange

The exchange process was fine, but I had a small discount when I purchased the sandals and when I exchanged them for the next size up, it wasn’t an even exchange. I had to pay an additional $10. That was disappointing.

July 7, 2026
TKEES logo

Reply from TKEES

Hi Leigh Anne!

We apologize for the tech glitch! We have gone ahead and issued a refund for the balance you paid for your exchange. Hope this helps!

Rated 5 out of 5 stars

Wonderful experience!

Had a size issue and they resolved it immediately. The flip flops are beautiful and clearly very well made. Wonderful experience!

July 7, 2026
Rated 5 out of 5 stars

I've been wearing TKEES flip-flops for…

I've been wearing TKEES flip-flops for years, and I probably own 25 pairs! They are the perfect combination of comfort, style, and quality. They go with everything-from shorts and swimsuits to sundresses. They are comfortable to wear with my elegant deisgned dresses that I wear on cruise ships (alot of walking). I recently purshased 2 pairs of the Kitten Heals, super cute!! Knock off are not an option for me...

July 6, 2026
Rated 5 out of 5 stars

I ordered and paid for the TKEES…

I ordered and paid for the TKEES slippers on June 27, but I have not received them yet.
Could you please provide me with an update on the status of my order and the expected delivery date?
thank you in advance for your assistance.
kind regards,
Ellen van der Westen

June 29, 2026
TKEES logo

Reply from TKEES

Hi Ellen! Our customer support team will reach out privately with more information for you. Thanks so much for your patience!

Rated 3 out of 5 stars

Bad sizing table (old version)

Quality is good but previous sizing table was inaccurate (now it's updated and still sizing is very confusing) - i was ordering EU size 40 and it stated in cm that it was 26.9
actual shoe length i've received for size 40 is 26.2
but now sizing table is showing i need 42 size for length 26.9

July 2, 2026

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