The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
Company replied
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Review summary
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Reviews shaping this summary
Your customer service team - I heard from a woman named Kelly - was exceptional. They responded quickly, explained the situation, and rectified it. It’s not often you experience that kind of service... See more
Company replied
Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with... See more
Company replied
I only wanted a one time service through them. I bought it and somehow wasn’t enrolled in auto renewal and was charged $55 a month after my initial eight dollar payment. But I emailed them and told th... See more
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4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for
July 18, 2026
Reply from Skyfluence Beauty
Dear Krystal,
Your kind message brightened our day—thank you!
We’re so happy you had a great experience with Skyfluence Beauty.
Remember, our team is always here at trust@skyfluence-beauty.com if you need anything.
Best wishes,
The Skyfluence Team
I had no idea I had a subscription
I had no idea I had a subscription. But I got an immediate answer and cancellation.
July 16, 2026
Reply from Skyfluence Beauty
Dear Cristiane,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Skyfluence - Buyer/Subscriber Beware!
Skyfluence - Buyer/Subscriber Beware!
All I did was agree to an initial $6.99 and was subsequently charged another $39.99. When you convert that from $USD (which btw they don't show) to $AUD it's almost $70 which is a lot of money when you're not working. I tried to get a refund but they didn't care, suffice to say I've never used the app. I got a chargeback from my bank but because the payment went via my PayPal account I am now being chased by ARL (PayPal's debt collection company) because my PayPal acc is now in the red. With all the health battles I've got this is not what I need.
March 2, 2026
Unprompted review
Reply from Skyfluence Beauty
Dear Kellie,
We're sorry to hear about your experience with Skyfluence Beauty.
We'd like to clarify that we were ready to refund all of your payments. However, as we can see, the charge was already disputed through your payment provider. Once a payment is under dispute, we're unable to process a refund directly, and the resolution must be handled through the dispute process. We kindly ask you to wait until your payment provider informs you of the final outcome.
Please also note that your subscription has been canceled, and no further charges will be made.
If there's anything else we can assist you with, please don't hesitate to contact us at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
Customer service
July 16, 2026
Reply from Skyfluence Beauty
Dear Halie,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Money stolen without clear concent
Unauthorised recurring charges — over $750 taken without consent
I discovered a recurring charge from VSA_SKYFLUENCE-BEAUTY on my card statement that I never knowingly authorised.
It started with a small charge of $15.18 in September 2025, then continued monthly at amounts between roughly $77 and $86 - right through to July 2026. In total, this company has taken $752.79 from my account over 10 months without my clear consent.
I have no memory of signing up for a subscription of this level with this company, and there was no clear way to identify or contact them to request a refund.
Other reviews here describe the same pattern - small first charges that turn into months of billing that's difficult to stop.
I'd strongly encourage anyone who sees "VSA_SKYFLUENCE-BEAUTY" on their statement to check their card history carefully.
September 14, 2025
Unprompted review
Reply from Skyfluence Beauty
Hi Sally,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded all your payments. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Denise,
Thank you for your feedback!
We’re so happy to know that our customer support team was able to provide you with the help and care you needed with Skyfluence Beauty.
If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Sincerely,
The Skyfluence Team
Out 360 dollars nine months of emails requesting cancelation! Skyfluence Beauty app is a scam
After writing an bad review that I have been charged a 45 fee a month for nine months, with emails proving my request for cancelation, they admitted error and refunded me one month. One month, that is it. An error on tjere part sorry, and we saw your bas review if you would update thst ... So it takes a bad review to get a credit, I wish I would have known thay 8 month ago. That is $360 lost for trying a style clothing app to follow protocol reqiest a cancelation only to have been taken for 360 dollars. I found this stype app on facebook which is full of scam marketing.
July 12, 2026
Unprompted review
Reply from Skyfluence Beauty
Dear Kat,
We're sorry for your experience with Skyfluence Beauty.
We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review; we can't find your orders.
Could you please contact us directly at trust@skyfluence-beauty.com so that we can issue you a refund?
We'd be happy to help.
Best regards,
The Skyfluence Team
Your customer service team
Your customer service team - I heard from a woman named Kelly - was exceptional. They responded quickly, explained the situation, and rectified it. It’s not often you experience that kind of service anymore without having to go back and forth with the explanation typically coming from the end of the consumer.
I still don’t know what your company does or what I was being charged for, but I did inquire and I’m sure Kelly will respond. The problem on my end is that I believe I may have had fraudulent activity on my AmEx. I am in my 50s and don’t have any beauty apps. However, the charge said it went through Apple Pay which I didn’t think anyone could hack. Any information you can provide would be helpful to me and AmEx. Thank you again to Kelly and your customer service team.
July 12, 2026
Reply from Skyfluence Beauty
Dear Mia,
We really appreciate your feedback!
It’s wonderful to hear that our customer support team was able to help and provide the assistance you needed with Skyfluence Beauty.
If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!
Kind regards,
The Skyfluence Team
Impossible to get cancelation and return going on 9 months.
I have been charged $45 + dollars every month for 9 months and have emails to prove that I request the charge be taken off and credited, and every month I had to email them again. I now had to cancel my debit card. They trick you in saying click this, or you did not answer back correctly. Or we show there has been no more charges.
June 22, 2026
Unprompted review
Reply from Skyfluence Beauty
Hi Kathy,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded your payments. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
Financial changes
July 10, 2026
Reply from Skyfluence Beauty
Hello Karen,
Thank you for taking the time to share your feedback about Skyfluence Beauty. We appreciate hearing from our users and value your input.
We understand your comment regarding financial changes. We'd love to learn more about your experience so we can better understand your concerns and continue improving our app and services.
If you'd be willing to share more details or have any suggestions, please feel free to reach out to us at trust@skyfluence-beauty.com. Your feedback is important to us and helps guide future improvements.
Best regards,
The Skyfluence Team
Just i cant afford this with other…
Just i cant afford this with other things i didnt realise it
July 9, 2026
Reply from Skyfluence Beauty
Dear Sirgun,
Thank you for sharing your feedback with us. We completely understand that priorities and budgets can change, and we appreciate you giving Skyfluence Beauty a try.
If you decide to come back in the future, we'll be happy to welcome you. If you have any questions or need assistance, feel free to reach out to us at trust@skyfluence-beauty.com — we're always here to help.
Best regards,
The Skyfluence Team
Great customer service!
July 7, 2026
Reply from Skyfluence Beauty
Dear Wendy,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Verrry chatty feedback !
Verrry chatty feedback !
Lovely !
However … I just want to know if I am unsubscribed yet ..
Am I ?
💗☺️💗
July 6, 2026
Reply from Skyfluence Beauty
Dear Elaine,
We appreciate you taking the time to provide your feedback!
We’re delighted to hear you enjoyed our support, and your lovely feedback made us smile. We’d be happy to confirm whether your subscription has been canceled.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
I am mortified!
I am mortified!! just noticed a strange charge on my account and realized that this app has been charging me $55/month since November 2025!! I never used the app after the initial download to check it out and was never sent any notification that I was being charged everymonth!! this is an atrocious overstep and dishonest way of conducting business.
July 5, 2026
Unprompted review
Reply from Skyfluence Beauty
Dear Joy,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded your last payment. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Annabel,
Thank you so much for your kind words!
We’re thrilled you enjoyed your experience with Skyfluence Beauty.
If there’s anything else we can do for you, don’t hesitate to contact us at trust@skyfluence-beauty.com.
Warmly,
The Skyfluence Team
I had a problem with subscription and…
I had a problem with subscription and it was fixed quickly
July 2, 2026
Reply from Skyfluence Beauty
Dear Leslie,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Excellent service.
Excellent service cancelling my program and getting my money back. Very thoughtful correspondence.
July 1, 2026
Reply from Skyfluence Beauty
Dear Barbara,
Thank you for your feedback!
We’re so happy to know that our customer support team was able to provide you with the help and care you needed with Skyfluence Beauty.
If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Sincerely,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Donna,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Lianne,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Support was quick, helpful and thorough
June 30, 2026
Reply from Skyfluence Beauty
Dear Shelly,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
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