Rocket Loans Reviews 

9,408
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,529 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly process, finding it incredibly easy and quick to apply for and receive loans, often with funds appearing in their accounts within days. Many highlight the efficiency of the service, appreciating the minimal paperwork and fast approvals, which allowed them to consolidate debts and manage finances effectively. The staff and customer service representatives are frequently commended for their professionalism, helpfulness, and extensive knowledge of the loan process, guiding users through every step. However, some people mentioned dissatisfaction with customer service, citing slow replies and a perceived lack of understanding regarding their account information. A few other people also felt that the advertising for quick money was misleading, and expressed concerns about the extensive documentation and bank account access required.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease and speed of the... See more

Service

Customers had positive experiences with service, often highlighting the quick and easy loan process. Many... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease and speed of the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative I spoke with were both very professional, courteous and polite. Representative Sheriss (in Detroit) on Monday, June 22nd, was ewxtremely helpful. I had her on the phone for more tha... See more

Company replied

Rated 5 out of 5 stars

Absolutely the easiest and fastest loan application I have ever done!! I did everything online and was approved almost immediately. I was offered several options and when I chose what would work for m... See more

Company replied

Rated 5 out of 5 stars

Our loan was processed quickly, with minimal paperwork required and fast approval (we're in the top tier of credit ratings). Payments were deducted smoothly and we were able to get payoff info easily... See more

Company replied

Rated 5 out of 5 stars

Rocket Loans made the entire process very easy. I was surprised by how easy it was to apply and receive my loan. I had been looking at different loan companies but kept putting it off because I all of... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Loan Agency

About Rocket Loans

Written by the company

Simple. Fast. Personal Loans.

Rocket Loans provides clients with a simple and fast online personal loan experience. With loan amounts ranging from $2,000 to $75,000, we can help you cover any big or upfront costs in your life, including:

  • Debt Consolidation
  • Home Projects
  • Auto Loans
  • Unexpected Expenses
  • Special Occasions

Rocket Loans has a simple online application process, fast funding and easy payback plan. Explore how a personal loan can help you achieve more on our website.

Visit RocketLoans.com

Still unsure how we can help? Visit our Learning Center for educational articles, loan tips, checklists and more:

Read Our Blog

We like to think that our greatest asset is you – our clients! Let us know how we’re doing. Share your Rocket Loans story by leaving us a Trustpilot review. And if you are experiencing servicing issues or need help personalizing your loan experience, we’re here to help make things right.

Talk To Us

We’re also in good company. Are you looking for Rocket Mortgage? Our sister company offers different loan and home products, including mortgages. If you recently bought or refinanced your house through Rocket Mortgage share your experience using the review link below.

Review Rocket Mortage Rocket Loans Logo Red

All personal loans are made by Cross River Bank, a New Jersey state chartered commercial bank. Member FDIC, Equal Housing Lender.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,408)

1,459 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The prequalification was super easy

The prequalification was super easy, the loan was funded one day after verification, with no hidden fees, tricks, or gimmicks.

July 10, 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Damon! We're so happy to hear that your prequalification was easy and that your loan was funded quickly! We pride ourselves on transparency and avoiding hidden fees, so your feedback is truly appreciated.

Rated 5 out of 5 stars

A LOAN THAT WILL STILL BE WORTH IT IN THE END,....!

Rocket Loans was the most simple loan process I have ever gone through before! I mean, they of course asked for some verification and clarification on a few things that weren't exactly clear for them - but that is to be expected from ANYONE when they are considering lending someone a good chunk of money! I expected it to be much more complicated than it turned out to be. And I can't forget to mention how reasonable the interest rate was considering my credit is complete crap right now due to student loans... Not only did they approve me for enough money to cover my emergency, but they made it so that I can pay it back with reasonable and affordable payments that don't end up making the loan not worth it in the long run!! THANK YOU ROCKET LOANS....you seriously saved my butt!!

July 11, 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Katie! We are so pleased to hear that our loan process was simple and straightforward for you! It's wonderful to know that we could provide affordable payment options, especially given your circumstances. We are truly glad we could assist you during your emergency and make a positive difference. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Fast, Easy, Secure!

I still can't believe how easy it was to apply, verify, and receive the funds the next business day. I have bookmarked the site and will be back if needed.

July 8, 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Mo, we're so happy to hear how smooth and efficient your experience was with us! We truly appreciate your kind words and look forward to assisting you again if ever needed.

Rated 5 out of 5 stars

Absolutely the the easiest loan I have ever received!!

Absolutely the easiest and fastest loan application I have ever done!! I did everything online and was approved almost immediately. I was offered several options and when I chose what would work for me it was closed in record time!! My funds were in my account within 36 hours!! I would recommend Rocket Loans to anyone who was looking for a personal loan in the time of need!!

July 8, 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Thank you for sharing your experience Mary! We're so happy to hear how quick and easy your loan application process was. It's wonderful that you found options that worked for you and that your funds were delivered so promptly! Thank you for recommending us to others in need.

Rated 3 out of 5 stars

High Interest Rates

Easy to apply and awesome timing to receive funds but rates are tooooooooo high!

July 9, 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi there,
Thank you for taking the time to share your feedback! We're really glad to hear that the application process was easy and that you received your funds quickly – that's exactly what we're aiming for with Rocket Loans.

We totally understand your concern about the interest rate. Personal loan rates are based on several factors, including credit profile, income, loan amount, term length and current market conditions. We know it's not always the number you're hoping for, and we appreciate you sharing how you feel about it. If you ever want to explore ways to potentially lower your rate in the future – like improving your credit score or refinancing down the road – we're here to help. You can always reach out to our team to discuss your options. Thanks again for choosing Rocket Loans, and we're here if you need anything!

Rated 5 out of 5 stars

This was the first time I applied…

This was the first time I applied online and I felt it made it easier since I am working.

July 9, 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Diana, we're so glad to hear that applying online made the process easier for you, especially with your work schedule. We strive to make our services convenient and accessible for everyone. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Fast and easy

I was amazed the process was so
Fast and easy.

July 8, 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi John! We're so happy to hear that you found the process to be both quick and straightforward. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The fast and easy

The fast and easy

July 6, 2026
Rocket Loans logo

Reply from Rocket Loans

Thank you for taking the time to share your perspective, Carlos! We are so glad you found our service fast and easy to use. We appreciate your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look