PS of Sweden Reviews 

622
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products for their good quality, excellent fitting, and appealing aesthetics, with many expressing satisfaction with items like saddle pads and winter breeches. The customer service is often highlighted as competent, friendly, and helpful, with many appreciating the quick and kind responses. Reviewers also frequently mention fast delivery and good packaging, contributing to a positive overall purchase experience. However, some people were dissatisfied with certain product aspects, such as thin fabric on some breeches or issues with saddle pads slipping. There are also concerns regarding delivery services, with some experiencing delays, missing items, or issues with specific couriers like UPS. A few customers reported problems with order fulfillment, including incorrect sizes, missing items, or issues with promotional offers. Additionally, some reviewers expressed disappointment with product durability and the company's response to issues with older products.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as gorgeous, luxurious, and of... See more

Quality

Customers generally report positive experiences with product quality, describing items as excellent,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising speedy delivery and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising the quality and color of... See more

Customer service

People report positive experiences with customer service, highlighting the extraordinary and helpful support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice products, good quality and good fitting. I love your winter breeches! Good looking, warm and a great fit Didn't like the so called traditional breeches at all, though. They were to thin to... See more

Rated 4 out of 5 stars

Still great expierience with customer service and good quality products, but quite pricey. And one more thing - prices are jumping on before the sale :(

Rated 4 out of 5 stars

I received the Navy Blue Vintage dressage pad but the matching ear bonnet was missing from the order. We need it for our last show of the season Sept. 17-20th Show Nina Kneeland Pomfret, CT USA

Rated 4 out of 5 stars

The Quality is excellent, but the shipment is expensive. The product is very nice.


Company details

  1. Horseback Riding Service
  2. Leather Cleaning Service
  3. Sportwear Manufacturer

Written by the company

PS of Sweden is the world leader in the design and production of anatomical bridles. We also offer a wide range of other innovative, unique products for riders and horses that are sold worldwide. Visit us at www.psofsweden.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

622 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(622)

99 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

I love your sales deals

I love your sales deals, I always find something I've been delaying to buy, to get it at a better price :D Finally, I got that white jump pad I decided on a while back. I like your sale selection very much!

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and service

I ordered a bridle where the parts did not stay in place. Making a complaint has been really slow and customer service has taken several days to respond to one message, which they themselves do not contact if you ask. The quality of the bridle was poor and the forehead band did not stay in place.

March 11, 2026
Unprompted review
Rated 3 out of 5 stars

The socks are wonderful but the wording…

The socks are wonderful but the wording of the “ 3 for 2” offer was terrible. They did the old bait and switch. I thought I was fulfilling their requirements for this promotion and then got a single pair of socks, no invoice. (??) I contacted them and customer service quickly replied. “Oh no, you had to buy 3 pairs of socks at $39 each and the price of the 3rd would be removed at checkout.” No, I couldn’t use the $39 pair I just bought as part of the offer, I had to buy 3 more (!?) I did and now have more socks than I wanted and am out the over-price of the first pair. Nice socks but not worth $39/pair. The 3 for 2 is a good offer. How about you explain it better?

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could…

I would give zero stars if I could regarding customer service. They are useless and usually take 6-10 days to get back to you with useless info. I love psos saddle pads and so does my horse but I truly hate giving psos one red cent of my cash.

February 18, 2026
Unprompted review
Rated 4 out of 5 stars

The shipping took quite a couple of…

The shipping took quite a couple of days, but it was shipped from Sweden to Germany. Both ordered Pads look great, color and quality. Unfortunately the materials seems to be a little slippery, as it makes my saddle slip back what it usually doesn’t. Therefore only four stars.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the fleece rug in 135cm

I bought the fleece rug in 135cm, it’s too big but my mare is still growing so we will be able to utilize it over the next few years. The quality of this rug is impeccable. I will 100% be a repeat customer. You don’t find this type of quality in the USA.

January 24, 2026
Unprompted review
Rated 4 out of 5 stars

Nice products

Nice products, good quality and good fitting.

I love your winter breeches! Good looking, warm and a great fit

Didn't like the so called traditional breeches at all, though. They were to thin to be called "traditional" and didn't look very well on (probably because of too thin fabric). More solid fabric, please!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Saddle Pad

Great new saddle pad, it was a showstopper at the barn I ride at. I received it fairly quickly also. It fit my horse well and I like that it doesn't show dirt as easily as other pads I have.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the Blue Mist dressage pad

I purchased the Blue Mist dressage pad. There is absolutely nothing blue about it. The pictures on the website show a beautiful blue saddle pad. Mine was grey, a dull grey. Not blue. Returns aren’t possible; the company charges too much to return and customer service was no help.

December 4, 2025
Unprompted review

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