I live abroad and due to a mistake, my package ended up at Parcel International. Manisha was kind enough to find out where my package was and she called me to let me know that my package had been foun... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The contact with Manisha was very friendly. She was helpful and thinking with us to find a satisfying solution for the pick up of our parcels. We already made a booking, but the chosen carrier could n... See more
Company replied
Manisha has excellent communicative skills, makes promises which she can keep and is very service minded and trustworthy. The system sometimes has its ambiguities, but she always can help with my ques... See more
Company replied
Due to a glitch in the reservation system my parcel was labelled with an uncorrect weight and size. I have spoken to Marisha of the customer service: she’s a 5 stars! Kind, professional, effective in... See more
Company replied
Company details
- Courier Service
- Courier and Delivery Service
- e-Commerce Service
- e-Commerce Solution Provider
- Logistics Service
- Shipping Service
About Parcel International
Written by the company
Parcel International
Jouw partner in slim, snel en voordelig verzenden
Ontdek het gemak van pakketverzending met Parcel International
Pakketten verzenden kan soms een uitdaging zijn. Verschillende prijzen, services en het eindeloze vergelijken tussen vervoerders maken het er niet eenvoudiger op. Maar bij Parcel International veranderen we dat!
Met ons platform wordt het verzendproces eenvoudig, transparant en efficiënt. Op één handige locatie vergelijk je de grootste vervoerders voor jouw pakketzendingen. Geen gedoe meer met ingewikkelde tariefgrafieken of eindeloos surfen op verschillende websites. Dankzij onze gebruiksvriendelijke interface krijg je in een oogopslag inzicht in alle beschikbare opties, afgestemd op jouw specifieke verzendbehoeften.
Of je nu een klein pakket binnen Nederland verstuurt of internationale zendingen moet beheren: bij Parcel International zit je goed. Vergelijk levertijden, serviceniveaus en tarieven om altijd de beste keuze te maken. Zodra je jouw ideale optie hebt gevonden, regel je alles eenvoudig met één klik.
Waarom kiezen voor Parcel International?
- Vergelijk eenvoudig vervoerders: Ontdek alle opties op één platform.
- Transparante prijzen: Geen verborgen kosten, alleen duidelijke tarieven.
- Gebruiksvriendelijke tools: Maak snel de beste keuze voor jouw zending.
- Concurrerende tarieven: Bespaar geld met voordelige verzendopties.
- Betrouwbare service: Vertrouw op veilige en efficiënte levering.
Start vandaag nog!
Of je nu eenmalig een pakket verstuurt of dagelijks logistiek beheert, wij staan klaar om jouw verzendproces te stroomlijnen. Bespaar tijd en geld, en zorg dat jouw pakketten snel en zonder problemen op hun bestemming aankomen.
Parcel International: Jouw partner in slim, snel en voordelig verzenden. Probeer het nu en ervaar het gemak zelf!
Wereldwijd importeren en exporteren - eenvoudiger dan ooit!
Written by the company
- Heldere tarieven voor meer dan 220 landen
- Of u nu goederen wilt versturen naar het buitenland of juist wilt ontvangen - wij maken internationaal transport toegankelijk voor iedereen. Van klein pakket tot grote vracht, van incidentele zending tot dagelijkse volumes.
- Verzenden binnen Nederland?
- Direct uw verzendlabel printen
- Van Japan naar Frankrijk? Of andere uitdagende routes? Parcel International maakt het mogelijk!
- Internationale zendingen zijn onze specialiteit. Of het nu gaat om een route van Tokyo naar Parijs of andere bestemmingen - wij maken het eenvoudig.
- Zware luchtvracht? Check & boek direct uw tarieven online!
- Zendingen boven 70 kg? Geen probleem! Bereken binnen enkele seconden uw luchtvrachttarieven en boek direct online. Direct inzicht in beschikbare vluchten, tarieven en doorlooptijden.
Dé experts voor al uw logistieke uitdagingen
De juiste expert voor élke logistieke vraag
Van snelle e-commerce tot complexe supply chains - onze specialisten maken het mogelijk. Direct schakelen met de expert die ú nodig heeft:
E-commerce powerhouse: Beheers de Europese markt met razendsnelle leveringen
Azië specialist: Maximaliseer uw import met 20+ jaar expertise
Supply chain architect: Optimaliseer uw complete logistieke operatie
Contact info
Rotterdam, Netherlands
- +31104181000
- help@parcelinternational.com
- parcelinternational.com
Wereldwijd verzenden zonder zorgen
4.6
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Manisha has excellent communicative…
Manisha has excellent communicative skills, makes promises which she can keep and is very service minded and trustworthy. The system sometimes has its ambiguities, but she always can help with my questions.
July 7, 2026
Unprompted review
Reply from Parcel International
Dear customer,
Thank you very much for this wonderful five-star review.
We are thrilled to hear that you experienced such excellent communication and that our service met your expectations in terms of reliability and helpfulness. We always aim to provide a trustworthy and supportive experience so you can manage your shipments with peace of mind.
Your kind words and compliments have been shared internally with the team. Furthermore, we appreciate your feedback regarding the system's ambiguities. We are constantly working to improve our platform, and insights like yours help us make it more user-friendly.
Whenever you have questions, our team is always here to assist you!
Best regards,
The team at Parcel International
Reply from Parcel International
Dear customer,
Thank you so much for your great five-star review!
We are thrilled to hear that you are so happy with the very quick delivery all the way to New Zealand. Speed and efficiency are exactly what we strive for at Parcel International, and it is wonderful to know we hit the mark for you.
We look forward to helping you with your future shipments!
Best regards,
The team at Parcel International
Box a little crushed
June 30, 2026
Reply from Parcel International
Dear customer,
Thank you for your four-star review and for sharing your feedback with us.
We are glad to see that you are generally satisfied with our service, but we sincerely apologize that your box arrived a little crushed. Ensuring that your shipments arrive in perfect condition is very important to us, and we will address this with our courier partners to ensure extra care is taken during transport.
Should you ever notice any damage to the actual contents of your shipment, please do not hesitate to contact our customer service team immediately so we can assist you.
Thank you again for helping us improve, and we hope to provide you with a flawless experience next time!
Best regards,
The team at Parcel International
Manisha was very proactive
Manisha was very proactive, helpful ad friendly. She helped find a solution for carrier for our parcel. Manisha did her very best to assist in finding the right option and gave detailed information. She also guided me throughout in preparing for the shipment in the portal . Thanks a lot for your prompt help and flexibility Manisha!
June 8, 2026
Unprompted review
Reply from Parcel International
Dear customer,
Thank you very much for this wonderful five-star review!
We are thrilled to hear that you experienced such proactive, friendly, and helpful support, and that we could assist you in finding the perfect carrier solution for your parcel. Providing detailed information and guiding our customers smoothly through our portal is exactly the level of service we strive for.
Your compliments regarding the prompt assistance and flexibility have been shared internally with the team.
Thank you for choosing Parcel International!
Best regards,
The Parcel International Team
Much appreciated!
Sheetal really knows how to reasurre you if you have any questions. Professional and super friendly!
June 2, 2026
Unprompted review
Reply from Parcel International
Dear customer,
Thank you so much for this wonderful five-star review!
We are thrilled to hear that you experienced our service as professional and super friendly. Providing clear answers and ensuring our customers feel completely reassured is exactly what we aim for. Your kind words are a great compliment to us.
We have shared your positive feedback internally with the entire team. Thank you for choosing Parcel International, and we look forward to assisting you with your future shipments!
Best regards,
The team at Parcel International
very helpful and kind
Manisha was very helpful and kind, we had an issue with the pick up of a parcel and she made sure everything went smoothly and securely.
May 22, 2026
Unprompted review
Reply from Parcel International
Dear Customer,
Thank you so much for taking the time to share your experience! We are thrilled to hear that Manisha was able to assist you so effectively.
At Parcel International, we understand that pickup hiccups can be stressful, but ensuring your shipments go smoothly and securely is always our top priority.
Thank you for choosing us for your shipping needs, and we look forward to assisting you again in the future!
Best regards,
The Parcel International Team
www.parcelinternational.com
Big thumbs up for Manisha
I had a very friendly and helpful conversation with Manisha. She helped me through the booking process and made sure everything was okay. She was very patient, a big thumbs up for Manisha.
So if you call PI make sure to ask for Manisha!!
May 21, 2026
Unprompted review
Reply from Parcel International
Dear Customer,
Thank you so much for this wonderful five-star review! We are absolutely thrilled to hear about your fantastic experience with Manisha.
At Parcel International, we always aim to make the booking process as smooth and stress-free as possible. Patience, friendliness, and excellent support are exactly what we strive for, and it is wonderful to know that Manisha delivered just that. I will make sure to pass your compliments along to her personally.
Your strong recommendation means the world to our team. If you ever need help with a future shipment, you know exactly who to ask for, and the rest of our team will also be more than happy to help.
Thank you again, and we look forward to assisting you next time!
Best regards,
The Parcel International Team
www.parcelinternational.com
Very friendly staff
There was a technical error in the platform, but the customer support agent Manisha handled everything patiently and effectively, having a company that combines the global scope and rate effectiveness of the global parcel carriers with such kind customer service is pretty rare.
May 20, 2026
Unprompted review
Reply from Parcel International
Dear Customer,
Thank you so much for this wonderful five-star review!
While we always aim for a flawless digital experience, technical glitches can occasionally happen. It is during these moments that our team shines, and I am incredibly proud to hear how patiently and effectively Manisha stepped in to resolve everything for you.
Our core mission at Parcel International is exactly what you described: combining the competitive rates and global reach of major carriers with the personal, deeply caring customer service of a close-knit team. Knowing that we hit that mark for you is the highest praise we could hope for.
I will make sure to pass your compliments directly to Manisha.
Thank you for your trust in us, and we look forward to supporting your future shipments!
Best regards,
The Parcel International Team
www.parcelinternational.com
Reply from Parcel International
Dear customer,
Thank you very much for this great review! We are glad to hear that your shipment was delivered on time and that you were kept fully informed throughout the process. That is exactly what we aim for!
We look forward to serving you again in the future.
Best regards,
The Parcel International Team
Reply from Parcel International
Thank you so much for the positive feedback! We are thrilled to hear that your shipment arrived even earlier than expected. Delivering a fast and reliable service is always our top priority.
We look forward to helping you with your next shipment!
Best regards,
The Parcel International Team
Not required help
I was expecting a package that was supposed to be delivered by a different company. I contacted International parcel by accident and despite the fact that it wasn't their job to do so, Sheetal has helped me to figure things out. Thank you!
May 5, 2026
Unprompted review
Reply from Parcel International
Thank you so much for taking the time to share this wonderful compliment!
We are incredibly proud of Sheetal for going above and beyond to help you, even though your package was managed by another company. Excellent service knows no boundaries, and we are thrilled that she could provide clarity and peace of mind when you needed it.
I will make sure Sheetal receives your kind words personally—recognition like this truly makes our team's day!
Should you ever need reliable shipping services in the future, you know where to find us. Safe travels to all your future packages!
Best regards,
The Parcel International Team
Manisha helpt me through the whole…
Manisha helpt me through the whole process by phone. First class! Never experienced such a professional help!
April 17, 2026
Unprompted review
Reply from Parcel International
Hi Mark,
Thank you so much for your glowing review!
We are thrilled to hear that Manisha provided such exceptional support throughout the entire process. At Parcel International, we pride ourselves on delivering not just logistics solutions, but also a personal touch that makes a difference.
I will make sure to share your kind words with Manisha personally. Feedback like yours is a huge motivation for our entire team to keep providing first-class service.
Thank you for choosing us, and we look forward to assisting you again in the future!
Best regards,
The Parcel International Team
Friendly customer service
I use Parcel International very often and whenever i have a problem with booking a shipment of a shipment is lost I always get a friendly person on the phone to help me. Manisha is super friendly and always willing to help with whatever is necessary.
April 13, 2026
Unprompted review
Reply from Parcel International
Dear Sarah,
Thank you for being a loyal user of ParcelInternational.com and for sharing your experience with us!
We are very happy to hear that even when challenges arise—such as booking issues or shipment delays—our team is able to provide the support you need. Providing a friendly, human connection is a priority for us, and we are glad that our accessibility makes a difference for you.
I will be sure to pass your kind words along to Manisha. She is indeed a valued member of our team, and she will be thrilled to know her willingness to help has made your experience smoother.
Thank you for your continued trust in us. We look forward to handling your next shipment!
Best regards,
The Parcel International Team
Reply from Parcel International
Dear Dee,
Thank you for the 5-star rating!
We are thrilled to hear that you experienced an excellent delivery. At ParcelInternational.com, our goal is to make shipping as seamless and efficient as possible, and it is wonderful to know we hit the mark for you.
We appreciate your business and look forward to serving you again soon!
Best regards,
The Parcel International Team
Manisha is very good and understand the…
Manisha is very good and understand the business. Much proactive for the customer.
April 1, 2026
Unprompted review
Reply from Parcel International
Dear Paula,
Thank you so much for your 5-star review!
We are delighted to hear that you are so pleased with the service provided by Manisha. We take great pride in having team members who truly understand the business and take a proactive approach to solving problems before they even arise.
I will make sure Manisha receives your kind words; she will be very encouraged to know that her dedication to her customers is being recognized.
Thank you for choosing ParcelInternational.com. We look forward to continuing our partnership with you!
Best regards,
The Parcel International Team
Helpfull
The courier GLS did not collect the package and did not provide any update. I would not recommend using GLS.
The lady from Parcel International was very friendly and proactive in finding a solution by arranging an alternative courier.
March 24, 2026
Unprompted review
Reply from Parcel International
Beste Marjoleine,
Bedankt voor uw feedback. Het spijt ons te horen dat de ervaring met GLS niet naar wens was. We zijn blij dat we een passende oplossing hebben kunnen bieden en waarderen uw positieve woorden over onze service.
Gr,
Ashwien
fast & good response
March 13, 2026
Unprompted review
Reply from Parcel International
Beste Julia,
Bedankt voor uw positieve reactie. Fijn dat u tevreden bent met onze snelle service.
Gr,
Ashwien
Immediate and direct human contact
Immediate response and reaction. Direct contact with Manisha is very helpful. Real direct human contact, makes it work al so much easier.
Thanks Manisha
March 11, 2026
Unprompted review
Reply from Parcel International
Beste Gretha,
Bedankt voor uw positieve feedback. Fijn om te horen dat het directe contact met Manisha als prettig en effectief wordt ervaren.
Gr,
Ashwien
very friendly helpfull person
very friendly person. Manisha help me very wel . i will use parcel internation in the future. great price too. 5 stars
March 2, 2025
Unprompted review
Correct insight into delivery timeline…
Correct insight into delivery timeline and keeping up to promise
February 12, 2026
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