Moralea Reviews 

23
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Dress took 2-3 weeks to arrive, with multiple emails apologising but reassuring me that my dress would be with me "soon" , but failing to be more specific. Disappointed with dress when it did arriv... See more

Rated 5 out of 5 stars

The handbag looks stylish, feels premium, and matches perfectly with any outfit.

Company replied

Rated 4 out of 5 stars

Excellent quality, I present to one of my friends on her birthday, she really like it.

Rated 5 out of 5 stars

I have a nice communication with the support they solved my issue on time.

Company replied


Contact info

3.8

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(23)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BE VERY WARY

BE VERY WARY! I have ordered 2 pairs of shoes for my mother 2nd July, money was taken (thankfully credit card). I have had no confirmation of sale nor are they contactable via email, telephone, contact form or Instagram DM ie you cannot contact them. To me it looks like a scam business with a very convincing web presence. I will now have to go through the process of reporting and claiming my money back which takes time & energy! Horrible predicament to be in.

July 2, 2026
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Dress took 2-3 weeks to arrive, with multiple emails apologising but reassuring me that my dress would be with me "soon" , but failing to be more specific.
Disappointed with dress when it did arrive - not the colour / material I expected. Moralea wouldn't consider a return until I sent a photo to prove that it was the product they had sent! Even then declined my sending it back for refund. Offered for me to keep the dress (despite not wanting it) and for me as a concession to buy another dress with a 15% reduction! Subsequently, they offered me a 15% refund! Apparently, if I return the dress for a full refund, it is at my cost - and they tell me that will be expensive!
Not a customer focused experience. Recommend that you avoid using this company!

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Company is uncontactable refund impossible

Company is uncontactable, return address is incorrect. Telephone number is an incorrect format.
Emails unanswered.
No way of returning or getting a refund without them instigating the process.
Trainer sizes really small, 6 is more like a 5 or less.
I would not recommend buying from this site I'm starting to think it's a scammy site.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered some trainers but when they…

I ordered some trainers but when they came they sent the wrong ones. I have been trying to contact Moralea for a week or more. They have not responded to my emails. I cannot return the shoes until Moralea sends me details of where and how to do this.

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Good overall

Good overall, the style is nice and it fits well. wish the delivry was a bit faster, but still happy with it

April 26, 2026
Rated 5 out of 5 stars

Pretty happy with how everything turned…

Pretty happy with how everything turned out. Quality is solid, worth buying.

April 15, 2026
Unprompted review
Moralea logo

Reply from Moralea

Hi Sam,

Thank you for your great review! We’re happy to hear that you’re pleased with how everything turned out and that you found the quality solid and worth buying.

Your support means a lot to us, and we hope to welcome you back to Moralea again soon!

Best regards,
Team Moralea

Rated 5 out of 5 stars

Nice items

Nice items, Everything came as expected

April 13, 2026
Unprompted review
Moralea logo

Reply from Moralea

Hi Sama,

Thank you for taking the time to leave us a review! We’re delighted to hear that you liked the items and that everything arrived exactly as expected.

We truly appreciate your support and look forward to serving you again in the future.

Best regards,
Team Moralea

Rated 5 out of 5 stars

Elegant Design

The handbag looks stylish, feels premium, and matches perfectly with any outfit.

May 9, 2026
Unprompted review
Moralea logo

Reply from Moralea

Hi N. Obaid,

Thank you for your wonderful review! We’re delighted to hear that you love the elegant design of the handbag and that it feels premium while matching perfectly with your outfits.

Your support means a lot to us, and we hope you continue enjoying your purchase from Moralea!

Best regards,
Team Moralea

Rated 5 out of 5 stars

I have a nice communication with the…

I have a nice communication with the support they solved my issue on time.

April 14, 2026
Unprompted review
Moralea logo

Reply from Moralea

Hi Rooz,

Thank you for your kind feedback! We’re very happy to hear that you had a positive experience with our support team and that your issue was resolved on time.

Providing clear communication and reliable customer service is very important to us, so we truly appreciate your support and trust in Moralea.

Best regards,
Team Moralea

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look