Levamo Reviews 

206
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support, noting quick responses and helpful assistance with various inquiries, especially for complex websites with live streaming and large video libraries. Many appreciate the team's dedication to improving the service and their ability to resolve issues efficiently, even for non-standard requests. The hosting is often described as fast, reliable, and professional, making it highly recommended for those running serious WordPress sites. However, some customers also noted significant dissatisfaction with the service, citing issues with customer support response times, especially during weekends, and a lack of clear communication regarding system changes and migrations. People reported experiencing website downtime, technical problems with the backend, and instances where their sites were put into maintenance mode without notification, leading to financial losses and frustration. There were also concerns about the company's new V2 dashboard and migration process, which some felt led to a decline in service quality and unexpected costs.

What people talk about most

Website

Consumers find website experiences to be ambiguous, with some reviewers praising the platform for its speed... See more

Service

Clients share ambiguous opinions on service, with some praising the quick resolution of issues and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the amazing support,... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising certain staff members for... See more

Product

Customers had ambiguous experiences with the product, with some reporting a great experience switching to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Rapyd Cloud for my website, which is quite complex with large live streaming sessions, a growing video library, and many logged-in members at the same time. After the latest u... See more

Company replied

Rated 5 out of 5 stars

We've been using Rapyd Cloud (now Levamo) to host multiple client websites, and our experience has been consistently positive. As an agency, one of the biggest advantages is that we don't have to sp... See more

Company replied

Rated 5 out of 5 stars

While the AI bot isn't too helpful, repeating the same advice over and over although I'd already said it hadn't worked, once I was transferred to an actual person the service was first class. Sachin w... See more

Rated 5 out of 5 stars

The whole experience is just outstanding; any issues I've had... often from my own doing, they have helped me sort out and also helped me understand what went wrong. Love everything about Rapyd, neve... See more

Company replied


Company details

  1. Web Hosting Company

Written by the company

Levamo (formerly Rapyd Cloud) is managed cloud hosting built for dynamic WordPress sites. Created by the team behind BuddyBoss, we launched in 2024 after years of running one of WordPress's largest community platforms — and hitting the limits of traditional hosting along the way. So we built our own. Levamo is engineered for the workloads that push ordinary hosts to their limits: WooCommerce stores, eLearning platforms, membership sites, and busy communities with logged-in users, personalized content, and constant API traffic. Server-level LiteSpeed caching, KeyDB Object Cache, Cloudflare's Enterprise-grade CDN, and auto-scaling resources keep your site fast even during traffic spikes — with DDoS protection, a Web Application Firewall, and malware scanning protecting every layer. Every plan includes free migration, 24/7 expert live chat, and a 3-day free trial backed by a 14-day money-back guarantee. Enterprise-grade performance, without the enterprise complexity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

Asks customers to review

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Replied to 90% of negative reviews

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4.5

All reviews

(206)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience switching to Lemovo

Great experience switching to Lemovo for our WordPress plugin studio. Our old host had frustrating regional lag, but Lemovo fixed our speeds immediately upon moving. The free migration service was a massive bonus that made the whole process effortless.

June 22, 2026
Unprompted review
Levamo logo

Reply from Levamo

Thank you for the review. Glad the migration was smooth and that the speed improvement was immediate. We appreciate you choosing Levamo.

Rated 5 out of 5 stars

switched to them

switched to them, was using cloudways. site is noticeably faster. A+

July 1, 2026
Unprompted review
Levamo logo

Reply from Levamo

Thank you for the review. Glad the move made a noticeable difference, and welcome to Levamo!

Rated 5 out of 5 stars

Switching to Levamo proved to be a good decision

We run a fairly busy WordPress site, so switching hosts wasn't a casual decision for us. Our old host was fine for visitors. Front end loaded well. The problem was wp-admin. The second you logged in, everything got sluggish. Page loads dragged, moving between screens felt heavy, and basic tasks took longer than they should. When your team lives in the dashboard all day, that adds up fast.

Moved to Levamo and the slowness was just gone. Immediately. No big project on our end either. We migrated (their team handled it, free, no downtime) and the thing we'd been working around for ages disappeared.

What sold us is that it's actually built for busy WordPress sites. A slow backend isn't something we'd tell anyone to put up with, so it never sat right having it on our own. Levamo fixed that with no tradeoffs we can point to.

If you're running a serious WP site and the admin feels slow, worth a look.

June 29, 2026
Unprompted review
Levamo logo

Reply from Levamo

Thank you for sharing this. A slow wp-admin is one of those issues that's easy to dismiss but genuinely wears on a team that lives in the dashboard. We're glad the migration resolved it cleanly and that our team could handle the move without disruption on your end. We appreciate you taking the time to write this up in detail.

Rated 5 out of 5 stars

Highly recommended for community…

Highly recommended for community related platforms, media agencies & any sort of mid level businesses in WordPress

June 28, 2026
Unprompted review
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Reply from Levamo

Thank you for the recommendation. Community platforms, media agencies, and mid-size WordPress businesses are exactly who we built Levamo for.

Rated 5 out of 5 stars

Best for wp

It’s simply the best. It’s better than all the rest. Service speed custom stack for community Wordpress sites. Can’t beat them join them.

November 5, 2025
Unprompted review
Levamo logo

Reply from Levamo

Thank you for the review. Building a stack that performs for WordPress communities and highly-dynamic sites is our goal, and it's great to hear it shows.

Rated 5 out of 5 stars

Sachin is amazing

Sachin is always kind, professional and extremely helpful

June 26, 2026
Unprompted review
Levamo logo

Reply from Levamo

Thank you for taking the time to leave a review. Sachin is a great part of our team and we'll make sure he sees this.

Rated 5 out of 5 stars

Great Hosting for Agencies Managing Multiple Clients

We've been using Rapyd Cloud (now Levamo) to host multiple client websites, and our experience has been consistently positive. As an agency, one of the biggest advantages is that we don't have to spend time worrying about the hosting infrastructure. The platform has been reliable, and the team keeps improving their setup, which is great to see.

It's nice working with a hosting provider that's actively investing in making the service better instead of just maintaining the status quo. Overall, it's been a dependable solution for our agency, and we're happy to continue using it for our clients.

June 24, 2026
Unprompted review
Levamo logo

Reply from Levamo

Thanks for the kind words, and for sticking with us through the rebrand. Reliable, hands-off hosting for agencies is exactly what we're building toward, and it's good to know the work is showing. Looking forward to continue supporting your clients.

Rated 5 out of 5 stars

Great ad usual even with the name…

Great ad usual even with the name change, nothing diminished!

June 23, 2026
Levamo logo

Reply from Levamo

We always love to hear that you continue to be satisfied with Levamo. Thanks for sharing, Mike!

Rated 5 out of 5 stars

Fast and secure hosting with solid support

The performance on Levamo is nearly unmatched--I've tested a lot of web hosts and only ever seen one that can compare.
They do have an AI chat bot, which I dislike and try to bypass as quickly as possible, but once I get to the actual support techs, they generally quite helpful. There were times communication wasn't always clear on how/what was fixed, but they get things done regardless. I had a plugin that needed the (non-standard) SOAP extension for PHP, and they got it done in a matter of hours when I was expecting days (or worse).
Though their v2 dashboard has had some rough edges, the team has helped me figure out anything where I had questions.
They offer Monarx, Patchstack, and Cloudflare for a security stack that's impossible to beat, and backups that just work. That's peace of mind that is worth every penny (and more).

September 1, 2025
Unprompted review
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Reply from Levamo

Thanks for taking the time to share your honest feedback, Shane. We're always working to improve our support and dashboard, and we've taken note of your experience. We're glad to see that despite the small bumps, you're loving Levamo!

Rated 5 out of 5 stars

Sudhir

Sudhir, at Levamo, is legendary.
we were in so much trouble until he solved our situation.

June 8, 2026
Unprompted review
Levamo logo

Reply from Levamo

We're happy to hear that our support team was able to resolve your issue. Thanks for sharing, David!

Rated 5 out of 5 stars

Great

Great. Thanks!

May 13, 2026
Unprompted review
Levamo logo

Reply from Levamo

We're happy to hear we're meeting your expectations!

Rated 5 out of 5 stars

Rapyd Cloud has been fantastic

Rapyd Cloud has been fantastic. When the recent WordPress supply chain attack news came out, I panicked, but Shahzeb walked me through everything step by step, checked my site personally, and confirmed it was safe. The support was patient, clear, and reassuring throughout the whole process. Highly recommend them for anyone running a WordPress site. I give 5 STARS.

April 25, 2026
Unprompted review
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Reply from Levamo

Thanks for reaching out for guidance in high-stakes moment in the WordPress community. We're happy to hear that our team was able to help you. Thank you for sharing.

Rated 5 out of 5 stars

Niranjan from Rapyd Cloud was so…

Niranjan from Rapyd Cloud was so helpful in updating my site. I am not that knowledgable, but he certainly is and was extremely patient with me. I am hugely grateful.

April 7, 2026
Unprompted review
Levamo logo

Reply from Levamo

We're always available and happy to provide detailed support, and we're grateful for you taking the time to share about your experience with our team. Thank you!

Rated 5 out of 5 stars

Excellent performance and support – perfect for live streaming and membership sites

I’ve been using Rapyd Cloud for my website, which is quite complex with large live streaming sessions, a growing video library, and many logged-in members at the same time.

After the latest upgrade and improvements, including Cloudflare CDN integration, the performance has been outstanding.

I recently ran a live session with chat, and everything worked perfectly — fast loading, stable streaming, and no issues at all. Even under load, the server remained efficient with low resource usage.

What really stands out is the support. The team monitored my live session, optimized the setup, and ensured everything was running smoothly. That level of support is rare. That's why I'm writing the review again,

For anyone running a membership site, LMS, or live streaming platform on WordPress, I can highly recommend Rapyd Cloud. ⭐️⭐️⭐️⭐️⭐️

April 1, 2026
Unprompted review
Levamo logo

Reply from Levamo

We love to hear that your site was fast and stable when it mattered most, and that our support has met your expectations. Thanks for sharing about your experience with Rapyd Cloud!

Rated 5 out of 5 stars

The support team is second to none

The support team is second to none! they are fast and complete

February 18, 2026
Unprompted review
Levamo logo

Reply from Levamo

We're happy to hear that our support team is providing you with the support you expect. Thank you for sharing!

Rated 1 out of 5 stars

Avoid at all costs.

Within hours of migrating to Rapyd we encountered major tech issues. The first being a serious privacy breach which I was informed affected 99 other sites.
We then had 2 further issues all 3 Rapyd admitted full liability .
They advertise “24/7 customer support” and reliable service availability, but in my experience this is false and misleading. Their system caused technical issues that disrupted the use of my platform, and despite repeated attempts to obtain support, I have received minimal help being ignored for weeks.
I was financially out of pocket as had to pay refunds. My app was ‘down’ numerous times . I had to demand a zoom call to put things right
The CEO ignored me and the head of customer service has ignored me since DEC 2025
Thank god we have now left them. The worse company I’ve dealt with in 11 yr of business.
It actually made me physically and mentally sick dealing with them for 4 months. My reputation was almost ruined. I reached out to all the CEO ‘s who ignored me bar one but then never followed up. The damage they caused cost me over £700 to pay my developer to put right. They refused to cover her costs yet thought they were generous by offering 3 months hosting
We have a Google file of over 200 emails . Oh and they don’t work weekends despite their advert of 24/7 support. So if there’s a major issue Friday don’t expect help until the following week.

September 12, 2025
Unprompted review
Levamo logo

Reply from Levamo

Thank you for sharing your experience.

We are sorry that your time on Rapyd Cloud did not meet your expectations. Your case involved a combination of caching, DNS, and application-level factors that required extended investigation and coordination. We acknowledge that the resolution process was not as efficient as it should have been and that the overall experience did not meet the standard we aim to provide.

We worked with you and your developer over several weeks to investigate the reported issues, review both infrastructure and application behavior, and recommend configuration changes intended to restore consistent stability.

As part of our efforts to resolve the situation, we applied goodwill adjustments in an effort to support your business during the troubleshooting process.

Rapyd Cloud provides 24/7 technical support for urgent platform-level issues. While there was ongoing engagement throughout the case, we recognize that the coordination and cadence of communication did not align with expectations, and we are actively reviewing that process.

We wish you success with your new provider.

Rated 5 out of 5 stars

Forget the AI bot, the human support is brilliant

While the AI bot isn't too helpful, repeating the same advice over and over although I'd already said it hadn't worked, once I was transferred to an actual person the service was first class. Sachin was able to fix the problem in just a few minutes and get everything back on track. Thank you, Sachin!

February 5, 2026
Unprompted review

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