kiwient.com Reviews 

199
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently receiving incomplete or incorrect items, or not receiving their purchases at all. People also expressed strong dissatisfaction with product quality, noting that items often did not perform as advertised or were not as expected. Furthermore, consumers found the response times and communication from the company to be poor, with many emails going unanswered or receiving unhelpful, generic replies. However, some customers also noted positive experiences with delivery, finding it quick or on time, and appreciating when issues were resolved promptly. A few other people also felt that some products were satisfactory, useful, or as described. Additionally, some reviewers mentioned the ease of the ordering process.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction, noting that... See more

Order

Consumers find order to be negative, with many reporting incomplete or incorrect orders, such as receiving... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising quick delivery and... See more

Quality

Clients share negative opinions on quality, with many reporting that products do not work as advertised or... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting a lack of communication and no... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Product looks great and we'll put together, I have not tested as yet. Postage seemed to take a while, as there where no updates and I could not get any tracking information.

Company replied

Rated 3 out of 5 stars

The shipping of my product was fine but before I ordered it shows picture of car paint looking old and faded but you spray the product on and it comes up looking like the paint is new again and that d... See more

Rated 4 out of 5 stars

Other than being twice as expensive as all other sellers I found on the internet, your product is okay. It did not tighten up enough when using them on Levi’s jeans as the belt loops are fairly close... See more

Rated 4 out of 5 stars

Easy to buy in first place but then heard nothing for ages. Out of the blue (it seemed) a message saying we have your parcel. It arrives. Nice tin but no instructions. Read the small print on the b... See more

Company replied


2.6

Poor

TrustScore 2.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(199)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would rate it 5 but I was short one

I would rate it 5 but I was short one. I ordered the group of 3 but only received 2 - pink and green. I sent an email right away to inform you and request the 3rd one be sent. So far I have not received any reply or confirmation regarding the shortage.

July 7, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 4 out of 5 stars

Works fairly

The large solar mosquitos catching product work very well. The small ones not as well. Still mosquitos in the area. 🤷‍♀️
Thanks

July 2, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Never received my order

Never received my order. This is a scam.

June 29, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 2 out of 5 stars

Of no use to me

It looked as if it would be simple to attach to my garden hose but it was not. It's plastic and the instructions are not helpful at all. It is of no use to me.

June 21, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 3 out of 5 stars

You sent me two and I only needed one!

You sent me two and I only needed one!! And no way of returning other?

June 17, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 2 out of 5 stars

I don't know this company

June 4, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry that this caused confusion.
While we operate internationally, we are committed to providing reliable products and support to all customers.
Our team is here to assist with any order-related concerns and ensure a fair resolution.
Customer Service Team

Rated 5 out of 5 stars

product -fantastic

product -fantastic

June 5, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 2 out of 5 stars

One package was damaged and arrived…

One package was damaged and arrived empty. Very unsatisfied I'd like a replacement.
Thank you!

June 2, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

NO GOODS - NO MONEY BACK - NO REPLY SINCE 6 MONTHS

Since January 16, 2026, I have been waiting for any response from this company.

The goods were supposed to be delivered but were apparently returned due to an "incorrect address." However, the address provided is correct, and I regularly receive parcels at this address without any issues.

According to the tracking information, the shipment was returned to the shipper's warehouse instead of being delivered to me. I do not understand why this happened, as there was no problem with the delivery address.

I have contacted the customer service several times and requested either a redelivery of the goods or a full refund. Unfortunately, I have not received any response. NOTHING.

January 1, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

great product and quick delivery

June 2, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I ordered a no buckle belt for my dad…

I ordered a no buckle belt for my dad and it’s a pair, well they sent me one side last December and I’ve written them and they just ignore my letters. I think they are a bunch of conartists

December 31, 2025
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I have NOT received my order

I have NOT received my order. It's been weeks. I can't track my order.

May 11, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

Delivery was really quick

Delivery was really quick. Communication was excellent and very timely. The product I ordered was not suited but it was excellent quality and the refund process was quick and seamless. Very highly recommended Company

May 27, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Product looks great, BUT ...!!!

Product looks great and we'll put together, I have not tested as yet.
Postage seemed to take a while, as there where no updates and I could not get any tracking information.

May 27, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Nice place to buy.

Easy to place the order and have good prices.
Very satisfied.
I get the item very quickly.

May 20, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

The product does not work

The product does not work. The line does not go through the cork screw as it is supposed to. I wrote last week and had no response. How do I get my money back?
(4/20/26 -Order Kiwispg-1171253 Confirmed)
They responded within a couple of days and returned my money. Thank you

April 25, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a review.
We are very sorry for the inconvenience caused to you. We will also improve our services.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

It was what it was advertised and I was…

It was what it was advertised and I was kept up to date. I’m glad that you are concerned with my experience. Thank you!

May 4, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

It was an easy Transaction,love the Design.

It was an easy Transaction, kiwiet

May 15, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Slow delivery/ Poor Quality

Slow delivery, bad product quality, Rotating butt piece will not stay fastened

May 4, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

The worst online company ever experienced.

The company is terrible. The do not send an invoice for the product just a tracking number. Product final arrived and it looks like it was rushed off a 3d printer. Broken pieces, jagged edges and no response to request for retune or refund. Do not purchase from this company. JUNK JUNK JUNK.

May 9, 2026
Unprompted review
kiwient.com logo

Reply from kiwient.com

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

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