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Kinguin.net Reviews 

117,943
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 16,054 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find a wide selection of games and software at great prices. Many appreciate the fast, efficient, and user-friendly website, making the purchasing process smooth and easy. Reviewers frequently highlight the excellent service and reliable product delivery, with keys often working perfectly. However, some customers noted receiving keys that were already used or region-locked, leading to activation issues. A few also felt that pricing transparency could be improved, with unexpected fees appearing during purchase. Additionally, some reviewers reported issues with certain sellers or unexpected problems, impacting their overall experience.

What people talk about most

Product

Users describe positive interactions with product, often finding good bargains and affordable game keys with... See more

Price

People report positive experiences with price, often highlighting great deals, low costs, and affordable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the fast, easy, and... See more

Service

Consumers find service to be positive, with many reviewers praising its speed, reliability, and overall... See more

Website

Reviewers highlight positive aspects of the website, with many recommending it for its great prices, customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

**⭐⭐⭐⭐⭐** Excellent experience with Kinguin! The website was easy to navigate, and I found the game key I wanted at a great price. The purchase process was quick, and my key was delivered almost i... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Kinguin for a while now to buy game keys and software licenses, and I’ve never been disappointed. The prices are consistently lower than official stores, and the delivery is almost in... See more

Company replied

Rated 5 out of 5 stars

Don’t usually write reviews but this website deserves one, great prices, customer service and website. Just wish they offered more PS5 games but can’t complain about that when they have everything els... See more

Company replied

Rated 5 out of 5 stars

Kinguin is always great price wise and delivery service is also top notch and on time which is what I always appreciated it about it. I often use kinguin just to get games for myself as well as for my... See more

Company replied


Company details

  1. Gaming service Provider

About Kinguin.net

Written by the company

About Us

From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….

As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.

Our Customer Service

In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.

You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118K reviews

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Asks customers to review

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4.6

All reviews

(117,943)

23,816 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The game key I received does not work

The game key I received is missing characters and does not work. When I asked for help, I didn’t receive any response — neither from the seller nor from customer support. On other platforms, if I run into any problems, they help me immediately, but not here. I’m disappointed. If I receive any help, I will remove this review.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Done as describe

Best price at this beginning of jully 2026, as describe, need to wait few days before to have access, butnow it's done without issue. Time to play now...

July 10, 2026
Rated 5 out of 5 stars

great keys

great keys , fast delivery , no issues.. playing the games as we speak , eh write

April 19, 2026
Rated 5 out of 5 stars

Kinguin is the king-win?

So, as far as grey markets go Kinguin has always been the most reliable. With Loaded (Formally CDkeys) I've had problems with about half of all keys I've purchased whereas with Kinguin I have never gotten a bad key once. Very reliable way to get older games at exceptional prices. I trust Kinguin over other sites because everything about it appears more professional and better ran. (yk, cause G2A looks like it's constantly giving me malware every second I'm on the site)

July 13, 2026
Rated 5 out of 5 stars

It was very good

It was very good

July 3, 2026
Kinguin.net logo

Reply from Kinguin.net

Hi,

We truly appreciate the confidence you showed in us. Such positive reviews are very valuable to our company. Thank you.

Kind regards,
Shiz

Rated 1 out of 5 stars

Youtube premium top up

Unfortunately, I’ve been scammed! I bought a 12-month YouTube Premium subscription, but it stopped after just three months. I had hoped the seller would honor the agreement. I tried using the report option on the Kinguin website, but I can't submit the information; I keep getting an error, which prevents me from contacting Kinguin.

July 12, 2026
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Dear Jordy,

Thank you for reaching out.

It is unfortunate that your experience was not ideal, but we are eager to enhance it going forward.

About this review, to save you time and avoid any further delays, we have processed your refund as Kinguin Balance, which is our in-store currency. You can use your Kinguin Balance on your future purchases, combine it with another payment method for higher-priced orders, and enjoy faster processing when paying with our in-store currency.

We have also reached out to you about this matter under ticket number 1874015, which you can access through this link: https://kingu.in/MyTickets. Please have it checked at your most convenient time, and we look forward to hearing from you soon.

If you have any further questions or require additional assistance, please do not hesitate to reach out, and we are always here and happy to help with anything you need.

Warm regards,
Shiz

Rated 1 out of 5 stars

Absolutely abysmal costumer support…

Absolutely abysmal costumer support after i didn't get what i paid for im still waiting and any chat from costumer support has been a bot or automatic response. If you are reading this and are planning to buy anything on here just dont.

July 13, 2026
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Dear Mees,

Thank you for reaching out.

It is unfortunate that your experience was not ideal, but we are eager to enhance it going forward.

Concerning this review, to save you time and avoid any further delays, we have processed your refund as Kinguin Balance, which is our in-store currency. You can use your Kinguin Balance on your future purchases, combine it with another payment method for higher-priced orders, and enjoy faster processing when paying with our in-store currency.

We have also responded to you about this matter, which you can access through this link: https://www.kinguin.net/app/dashboard/rc. Please have it checked at your most convenient time, and we look forward to hearing from you soon.

If you have any further questions or require additional assistance, please do not hesitate to reach out, and we are always here and happy to help with anything you need.

Warm regards,
Shiz

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