I joined Friday's almost a year ago since my insurance did not cover my RX. Through Friday's Health I've been able to keep my insulin level at bay and afford the RX out of pocket. Great service withou... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

17322 Murphy Ave, 92614, Irvine, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great first two months with them but getting my month three medicine has been a disaster!!! They said it's professed on their end and a ticket is open and has been escalated several times. I called the pharmacy and they said they had nothing for me there this month. It's been 12 days and now I don't have it for my shot day tomorrow. I've been calling and emailing them and keep getting told it's being looked into. I'm so disappointed and want my money back!
Do not used them!! I signed up for their GPL1 service In May. My first prescription was sent on 5/7/26. A refill was sent out early on 5/30/26. I have been waiting for a refill to be approved for several weeks. I have been given various excused from customer service over the phone. Their excuses make no sense. Their email responses are canned and do not address the issue, Today, I had a phone or video doctor visit scheduled. The link they sent did not work and when I called customer service, they said the appointment had been canceled! I don't think they have doctors or access to medication. All I get are excuses but of course they are charging me!
Customer service is a joke. I’ve waited for a callback for 5 weeks and called multiple times weekly to be told to be patient, someone will be calling me back. I paid for a full year in advance and am not getting the correct product/amount. I have been told an “elevated ticket” was put in 3 times only to have those tickets closed with no callback/email/contact at all. I wish I could go back in time and join a company that supports customers in the way that is promised on their site. Do not trust this company!
The "program price" is 395.00 in addition to the medication. Total rip off with horrible customer service. Don't sign up!
It did take a month before I really felt the benits of having more energy and strength. The strengh part really surprised me AFTER my work out. Usually I was exhausted after, but this last tiime I felt great! I could have done more. Today we'll see if it's the same results. My physician friend's concern is that my body is not making NAD and will depend on this outside source to continue performing at this level. Valid, yet I just wanted to see and feel if it was possible to have these results...and the answer is yes. D3@5000IU is the proper dose for your body to make it's own NAD which I also increased to that dose. All I know is I have more strength for sure and am not so lethargic. I requre less shear discipline which I do have, but was getting weary!! I needed some help!!
The overview before placing an order is confusing theres no additional confirmation before payment is processed. When i hit pay it did not bring me to a summary to allow me to view what i was purchasing. It simply just took the payment. I was still reviewing my options. Subsequently when i called to inform the agent i was still reviewing my options, she let me know i could not receive a refund. For that reason i will not continue my subscription. Or order from Fridays again.
Hello, everyone I paid for a 6 months subscription, to Fridays. I am supposed to receive a vial every four weeks after the fourth injection. You throw the vial away right now as of today, I have no medicine left and I have three weeks left of my subscription.And they will not refill it unless I pay for another six months.
Over 3 months later. I still haven't received the 13-week supply that I paid for. I canceled my subscription, so I didn't get billed again without even getting the first thing I paid for. They never refunded me.
Now their customer support is saying that I cannot access company resources/products until I restart my subscription. So they want me to pay them AGAIN for a second-round subscription, in order to hopefully receive my FIRST order that they have not delivered. I ordered on April 6, 2026, and it is currently July 15, 2026. Their customer support team, full of foreigners, is constantly lying to you and telling you anything you need to hear to get you off the phone or out of the chat.
I could not warn against this company enough. They are unprofessional, violated HIPAA by sending me ANOTHER CLIENT'S MEDICAL DOCUMENTS instead of sending me my requisition form. Everything dealing with them has been a headache. STAY AWAY FROM FRIDAY'S; THEY ARE A JOKE. Overpriced, underdelivered. You can get cheaper products without the overwhelming headache from somewhere else.
The "fine print" on the subscription is deceiving. I have taken the product and am happy with it, but when I went to cancel apparently "missed my window" by 72 hours so am being charged $1650 for a medication that I am not going to be ordering or using. Somehow my refilling my prescription each month is not the same as confirming my ongoing subscription. So now I will take it up with my credit card company. Disappointing!!
The consistency of medication prescribing is awful. Im on day 10 of outreach to support to fix one issue and still no reply or resolve. Not happy with this at all.
Because when you order in bulk and decide you don’t want to pay for another 3 month or 6 month subscription they will not give you your remaining refills

Reply from Fridays Health
Overall, my experience with Fridays has been positive. The app is easy to navigate and operate. The provider that I have spoken to is very kind and truly enjoyed having a conversation with her.

Reply from Fridays Health
I never met with a provider before my prescription and dosing were sent. When the medication arrived, I discovered the prescribed microdose was approximately half of what I had previously been taking through another provider. None of this was clearly explained before I was charged or before the medication was shipped.
When I contacted customer service, they refused to address my concerns and simply told me to schedule an appointment with a provider. During that appointment, the provider acknowledged that I should have been informed of the dosing and cost differences beforehand. They also explained that the company had recently removed its previously required consultation before prescribing, an appointment that would have explained the dosing and allowed me to make an informed decision about whether to enroll in the program.
Had I been given that information upfront, I would not have chosen to proceed. Instead, I was charged and sent medication without understanding that the prescribed dose was significantly lower than my previous regimen, making the cost substantially higher on a per-dose basis.
My experience has left me feeling misled. In my opinion, the enrollment process lacks transparency, and the company’s response to my concerns demonstrated little interest in resolving the issue or ensuring that I had made an informed decision before paying for the program.

Reply from Fridays Health
The doctor I worked with truly cares
So far so good. My meds arrived exactly when they said they would. Injecting was much easier than I had imagined.
Talking within a group support environment, makes this feel so doable.
When listening to more senior members and the goals they have met so far. Next the dietitian / nutritionist Rebecca has given me guidelines and suggestions so that I have the knowledge / tools to get the job done. Let's go!
Dr. Garcias excelente servicio y modo de comunicación
I love talking to a real human. It’s so nice that you know you’re not talking to a robot.
And so pleased with the results from Fridays, I don’t feel sick. I don’t feel much different. I just feel content and I get full when I get full and I’m crave anything. I just feel great.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.