Jewlr Reviews 

6,511
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,054 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and beautiful craftsmanship of the products, often noting that items arrive exactly as described and pictured online. Many appreciate the ease of the ordering process and the ability to create personalized jewelry. The delivery service is consistently highlighted for being fast, on time, and providing helpful tracking updates. However, some customers also noted that certain items appeared smaller, thinner, or less substantial than expected, with details sometimes difficult to discern. Additionally, a few people felt that the price did not always align with the perceived quality or size of the product received.

What people talk about most

Product

Consumers are generally delighted with the product, often praising its beauty, quality, and accuracy to... See more

Quality

Customers had positive experiences with quality, with many reviewers describing products as beautiful,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast shipping and timely... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and speed, making... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding products to be a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought two custom rings for almost same price. One had much more metal and beautiful cuttings. Other had thin metal with a more simple design. I had to send the simple design ring back to be made one... See more

Rated 5 out of 5 stars

I love the pieces I have received and keep buying more. I have bought 5 others of these in yellow gold and I wear them almost daily as they are in memoriam of my previous pets. My only criticism is th... See more

Rated 5 out of 5 stars

Easy to order. Fast delivery. Quality product. Customer service also confirmed that if we wanted to order additional charms (we got men's black leather bracelet with triangular engraved charms with ge... See more

Rated 5 out of 5 stars

I purchased a three name sterling silver necklace for my daughter. This item came very quickly, looks great, spelled right and a nice presentation box. I can honestly recommend Jewlr from my experie... See more


Company details

  1. #9 of 14 best companies in Jewelry Store
  2. #13 of 26 best companies in Clothing Store

Written by the company

Jewlr is a leading online retailer of personalized jewelry. With Jewlr, you choose the style, metal, engravings and stones to create that unique piece of jewelry. Every Jewlr item is made to order in North America and shipped directly to the customers in the USA, Canada, United Kingdom and Australia. Nothing says it like personalized jewelry, and there is no place better than Jewlr to personalize your unique gift.

Jewlr - Jewelry made just for you.

Written by the company

Our mission is to provide an awesome online jewelry-buying experience that is fast, easy, affordable – and fun!
Jewlr is a new kind of jewelry company designed to help people create and purchase custom-made personalized jewelry online, wherever they are, at below retail prices. We have removed all obstacles and risks. Your jewelry is custom-made in our own facilities in North America, which means we control the quality and guarantee that materials are ethically sourced. Our team of jewelry designers and craftsmen create your one-of-a-kind jewelry using your choice of solid precious metals and genuine or simulated stones.

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(6,511)

1,012 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

My order was made exactly how I wanted it to look. Service was excellent and delivery as well. Customer service response was excellent as well.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service


Not only I get items that I like , but also are stronger/ thick than other retailers. Also customer service is excellent, knowledgeable, polite, professional.

June 24, 2026
Rated 4 out of 5 stars

Legit

It showed up pretty quick the box it came in was nice just wish i could see the thickness of the chain before i bought it. Tis pretty thin but oh well still looks good

July 6, 2026
Rated 5 out of 5 stars

Mahalo

Aloha
Representative Sophia J assisted me with my order and I was so impressed with her high quality of customer service skills . She was so kind and courteous, completing my complaint would swiftnes.
I look forward to purchasing more beautiful pieces from Jewrl and if I have any issues contacting representative Sophia.
Mahalo nui loa

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I love the pieces I have received and…

I love the pieces I have received and keep buying more. I have bought 5 others of these in yellow gold and I wear them almost daily as they are in memoriam of my previous pets. My only criticism is that the engraved letters on 2 of them are fading some. The stones have all stayed in their settings. Thank you!

June 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look