Interhearing Reviews 

716
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and ability to clearly explain procedures, making them feel at ease. The service is frequently highlighted as excellent, efficient, and painless, effectively clearing issues and significantly improving hearing. People found the booking process very easy and quick, often securing appointments within days or even the same day. The overall user experience is described as simple, straightforward, and highly satisfactory, leading many to recommend the service to others.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly, professional,... See more

Booking process

Customers had positive experiences with the booking process, consistently describing it as easy and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as fantastic and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as first-class and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady carried out a full check of both ears before she explained everything that would happen during the ear wax removal. The process wasn’t at all painful, yes the sound of suction that far... See more

Company replied

Rated 5 out of 5 stars

Sarkhab Azar was very good, he explained everything clearly. The micro suction was a much better experience than I had previously had from another provider. I didn’t feel any discomfort and felt he w... See more

Company replied

Rated 5 out of 5 stars

I managed to get a cancellation so only had to wait a week to be seen. Helen put me at ease from the moment I arrived, and checked throughout the procedure that I wasn’t in any discomfort. Very reas... See more

Company replied

Rated 5 out of 5 stars

Quick appointment booking. Friendly service. Explained procedure and made to feel relaxed. Procedure went well. Could tell straight away an improvement in hearing. Came away feeling happy. Would reco... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Store
  3. Local Medical Service

Written by the company

Interhearing is an independent, family run ear care service offering local, experienced and professional ear care since 2009. Join the 19,000 happy Interhearing patients we have helped to hear again!


Contact info

4.9

Excellent

TrustScore 5 out of 5

716 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(716)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited Josh at Madeley this afternoon…

Visited Josh at Madeley this afternoon after having wax in both ears, 20 mins later all done . Josh is very professional and friendly talked me through the whole procedure would definitely recommend, he puts you completely at ease.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Interhearing Appointment

I saw Helen at Interhearing in Shrewsbury on the 10 July 2026.
Helen was very professional and pleasant during the appointment. She provided excellent advice and examined my ears in detail.
I would certainly rate Interhearing very highly.

July 10, 2026
Unprompted review
Interhearing logo

Reply from Interhearing

Thank you for your review Keith. It's always lovely to hear such positive feedback from our patients!

Rated 4 out of 5 stars

Good service

Easy to book.
Friendly and efficient service.

July 9, 2026
Interhearing logo

Reply from Interhearing

Thank you for your kind review! It's great to hear the appointment as easy to book and the service was friendly and efficient!

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional

June 30, 2026
Interhearing logo

Reply from Interhearing

Thank you for your kind review Philip! We are pleased you found our services friendly and professional.

Rated 5 out of 5 stars

My wife had her ear wax removed

My wife had her ear wax removed. Excellent service. Extremely reasonable price, £65 for both ears. Ears nice and clean now. Highly recommended

July 6, 2026
Unprompted review
Interhearing logo

Reply from Interhearing

Thank you for your 5 star review! It's great to hear that your Wife's earwax removal appointment was excellent and you found the price reasonable.

Rated 5 out of 5 stars

The audiologist was very professional…

The audiologist was very professional and friendly and explained what he could help with and suggested I spoke further with my GP. I was more than satisfied and very impressed with the service.

June 30, 2026
Interhearing logo

Reply from Interhearing

Thank you for your 5 star review. It's great to hear your audiologist was professional and friendly and explained the procedure to you.

Rated 5 out of 5 stars

Fantastic Service

The lady who carried out my micro suction was very friendly and professional. To have the wax removed so I was no longer deaf in that ear was amazing. Highly recommended.

June 30, 2026
Interhearing logo

Reply from Interhearing

Thank you for leaving us a lovely review. We are so pleased Margaret was able to help recover your hearing again!

Rated 5 out of 5 stars

Very friendly..made you feel relaxed

Very friendly..made you feel relaxed. And did a good job

June 29, 2026
Interhearing logo

Reply from Interhearing

Thank you for your 5 star review! It is great to hear that you felt relaxed during your appointment and your clinician did a good job!

Rated 4 out of 5 stars

I had an appointment within a week

I had an appointment within a week, the procedure was very well done and every step was explained to me, and follow up procedure was excellent I’ll certainly recommend Interhearing to anyone with a problem with their hearing

July 2, 2026
Unprompted review
Interhearing logo

Reply from Interhearing

Thank you for your excellent review Peter! It's great to hear how quick your appointment was and that the procedure was carried out very well and explained in full. Thank you for recommending us to others!

Rated 5 out of 5 stars

Everything was explained clearly and I…

Everything was explained clearly and I was very pleased with the result.

June 16, 2026
Interhearing logo

Reply from Interhearing

Thank you for your 5 star review. It's wonderful to hear everything was explained clearly and you were happy with the result following your microsuction procedure.

Rated 5 out of 5 stars

Great service

Stephanie was very helpful and informative. Excellent service would highly recommend

June 16, 2026
Interhearing logo

Reply from Interhearing

Thank you for your lovely review. It's great to hear that your ear care specialist Stephanie was so helpful and informative.

Rated 5 out of 5 stars

Friendly efficient service.

Easy booking process on line. Friendly and efficient service.

June 12, 2026
Interhearing logo

Reply from Interhearing

Thank you for your lovely review Jillian. We are pleased our new booking process online is easy and you found our services to be friendly and efficient.

Rated 5 out of 5 stars

Lovely friendly Audiologist

Lovely friendly Audiologist, explained the procedure well, gave advice and was very professional.

June 22, 2026
Unprompted review
Interhearing logo

Reply from Interhearing

Thank you for your wonderful review of our services and ear care practitioner. It is lovely to hear the procedure was explained well and advice was given.

Rated 5 out of 5 stars

Painless wax removal

This is my fourth visit to Interhearing at Radbrook Shrewsbury and on everything occasion I have received excellent and professional service. The procedure to clear wax from the ear is painless and I would recommend it it to anyone. Regards Gillian

June 20, 2026
Unprompted review
Interhearing logo

Reply from Interhearing

Thank you so much Gillian, for your wonderful 5 star review! It always makes us feel very proud when our returning customers leave lovely reviews for our microsuction services. We look forward to seeing you again.

Rated 5 out of 5 stars

Seen on time by a very helpful…

Seen on time by a very helpful audiologist. Procedure completed after an explanation of how micro suction works . Thank you

June 11, 2026
Interhearing logo

Reply from Interhearing

Thank you Betty, for your lovely review or our audiologist and microsuction procedure. We are pleased the procedure was explained for you.

Rated 5 out of 5 stars

I was very pleased with my visit

I was very pleased with my visit. I had lots of wax which was very hard and difficult to get out, but Margaret persevered and managed to clear them, and the difference in my hearing was amazing. Thank you.

June 16, 2026
Interhearing logo

Reply from Interhearing

Thank you for your 5 star review Gladys. We are thrilled to hear you were pleased with your visit and that Margaret was able to clear the difficult wax from your ears! It's wonderful when the procedure makes such a difference to your hearing.

Rated 5 out of 5 stars
Interhearing logo

Reply from Interhearing

Thank you for your review David. Its great to ear the microsuction procedure and clinician were pleasant and efficient.

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