HeyLight Reviews 

2,329
TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(2,329)

907 reviews in the last 12 months

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Rated 1 out of 5 stars

It is a pain in the neck

It is a pain in the neck! It needs address proof no matter how many different addresses (my address, my partner's, and even my friends') I tried to enter for payment. Awful and super annoying. I do not receive any bills directly, so I can't send them bills for address proof! Not to mention my place is literally on a main street in Geneva, so there is no complication about it so that a system cannot find it.

December 24, 2025
Unprompted review
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Reply from HeyLight

Ciao Baranak, siamo spiacenti per la tua insoddisfazione, ma purtroppo sono accettati solo indirizzi italiani. Buona giornata! Il Team di HeyLight

Rated 5 out of 5 stars

Very nice 2 12 2025

December 1, 2025
Unprompted review
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Reply from HeyLight

Grazie per la tua recensione Uchenna. Siamo felici di sapere che hai apprezzato il nostro servizio. Siamo a disposizione per qualsiasi domanda o necessità. Grazie ancora e Buona giornata! Il Team di HeyLight

Rated 5 out of 5 stars

Great response to any questions

Great response to any questions. Looking forward to better night's

November 25, 2025
Unprompted review
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Reply from HeyLight

Hey John, grazie per la tua recensione e per aver scelto HeyLight.
Buona giornata! Il Team di HeyLight

Rated 5 out of 5 stars

World-Class Gym That Keeps You Motivated!

I recently joined this gym and I’m really impressed! The equipment is truly world-class. Everything is modern, well-maintained, and there’s plenty of variety for any type of workout. The trainers are always ready to help, whether it’s correcting form, giving tips, or just motivating you to push a little further. What I love most is the ambiance. It’s cosy, clean, and welcoming, which makes working out here such a positive experience. Definitely a place I’d recommend to anyone serious about their fitness!”

September 3, 2025
Unprompted review
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Reply from HeyLight

Hey Kolawole, grazie per le tue belle parole e per aver scelto HeyLight. Siamo a disposizione per qualsiasi domanda.
Buona giornata! Il Team di HeyLight

Rated 1 out of 5 stars

Waste of time and will put you in…

Waste of time and will put you in difficulty I have given this a try and was encouraged to make a purchase of something I don’t really need since they offer digital credit ( vouchers) at some stores today I’ve tried to make the purchase of an item worth 300€ tried to buy the vouchers of 3 rate and I was refused like fr wtf!!! The stores never even heard of this and was put in shame in the store because it was refused. I end up purchasing the item full price a something I don’t really need but since this apps offer rate payment o was encouraged to do so. I just deleted my account from them I suggest people do the same this is same this apps is bullshit even stores don’t know their existence and was told not to trust easily this kind of scam. Stores owners is also surprise that they don’t know the existence of this apps but yet they were added here heylight claiming stores accept this kind of payment while stores don’t even know their existence. Total bullshit total scam avoid

July 17, 2025
Unprompted review
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Reply from HeyLight

Ciao, siamo spiacenti per la tua insoddisfazione. Cogliamo l’occasione per ricordarti che la valutazione del credito è un processo complesso che tiene conto di differenti parametri. Ci piacerebbe approfondire insieme la tua esperienza per fornirti maggiori dettagli su quanto accaduto. Se compili il form al seguente indirizzo https://www.compass.it/contattaci-social.html?utm_source=TRUSTPILOT&mediacode=9122 ti richiamiamo nel minor tempo possibile.
Buona giornata! Il Team di HeyLight

Rated 1 out of 5 stars

Disastrous Support

Tells me that the identification failed and then I get an automatic email with instructions.

I do the instructions and it still can’t identify

I text the support and they take forever to respond and then just tell me that they can’t help me and the system rejected us??

Literally would’ve been as easy as accepting the pictures via mail and not letting them be checked automatically by AI

April 14, 2025
Unprompted review
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Reply from HeyLight

Ciao, siamo spiacenti di non essere riusciti a soddisfarti pienamente. Ci piacerebbe approfondire insieme la tua esperienza per fornirti maggiori dettagli su quanto accaduto. Se compili il form al seguente indirizzo https://www.compass.it/contattaci-social.html?utm_source=TRUSTPILOT&mediacode=9122 ti richiamiamo nel minor tempo possibile.
Buona giornata! Il Team di HeyLight

Rated 5 out of 5 stars

Efficienza 10 e lode

E' bello verificare che semplicità ed efficacia possono coesistere in una procedura telematica di pagamento.

August 21, 2024
Unprompted review
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Reply from HeyLight

Ciao Domenico, grazie per la tua recensione e per aver scelto Pagolight. Buona giornata! Il Team di PagoLight

Rated 5 out of 5 stars

FACILE..

FACILE... VELOCE...

June 11, 2024
Unprompted review
HeyLight logo

Reply from HeyLight

Ciao Barbara, grazie per la tua recensione e per aver scelto Pagolight. Buona giornata! Il Team di PagoLight

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