Banner for Hello Klean

Hello Klean Reviews 

5,708
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's quality and effectiveness, noting significant improvements in hair and skin condition, such as increased softness and reduced dryness. Many people found the installation straightforward and appreciated the enhanced water pressure. The customer service team is consistently highlighted for being responsive and helpful, often resolving issues quickly. However, some customers noted challenges with delivery times. A few also encountered product compatibility or installation difficulties, with some filters not fitting. Furthermore, some reviewers experienced issues with product durability, like cracking shower heads, and a small portion reported less satisfactory customer support.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the shower... See more

Quality

Customers consistently note positive experiences with quality, highlighting significant improvements in skin... See more

User experience

Consumers find the user experience to be largely positive, with many reviewers expressing satisfaction with... See more

Customer service

Customers had positive experiences with customer service, often praising the friendliness, helpfulness, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service i have just received, from a real person was fantastic. Regular replys by email, looked into my issues and sent out an immediate replacement as ive been a customer for nearly tw... See more

Rated 5 out of 5 stars

I started using the Klean showerhead filter about 2 months ago, and it did change the whole shower experience for me. The combination of filter and water pressure has made it possible to now shower in... See more

Rated 5 out of 5 stars

I live in a lime stone area and since I moved here 10 months ago my hair in particular became a huge issue. I have fine hair which became brittle and very tangled. I felt that I was also loosing my ha... See more

Rated 5 out of 5 stars

Lots of people have asked me what I have done with my hair, have I got extensions, I simply say, no it’s my shower head. I have been using hello Kleenex for just over a year now and my hair is back to... See more


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Hair Product Store
  5. Water Filter Supplier
  6. Water Softening Equipment Supplier

About Hello Klean

Written by the company

Water has a dirty secret, and we’re here to spill it. At Hello Klean, we create science-backed beauty solutions for your water, tackling the hidden challenges of harsh water so you don’t have to.

From high-performance shower filters to innovative body and hair care, our products help neutralise harsh minerals, prevent damaging buildup, and restore balance. The result? Healthier hair and skin with every rinse. SHOP FILTERS SHOP ALL PRODUCTS Untap better water. Unlock better hair and skin.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,708)

2,258 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Second purchase

I got the filter as a gift for my partner who has really sensitive scalp that ALWAYS flares up.
We used it for 3 months + and didn’t notice any improvements. So I cancelled my subscription and tell them why when they asked what’s the reason behind my cancellation. They got back to me and initiated a solution right away.
Because of their superb customer service. I’ve been telling people to give them a try anyways eventhough it didn’t work for us. And now that they’ve upgraded, I’m buying again to give it another go. Hopefully it works this time else they’re gonna think I’m a fraud if I cancel the refill subscription again 😂

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

After years of struggling with hair…

After years of struggling with hair fall, dry damaged hair and itchy scalp my hair has never felt and looked better. After 1 week can notice the difference and after 2 months my hair is growing quicker, much thicker! Great product!

June 3, 2026
Rated 4 out of 5 stars

Excellent customer service.

I experienced a delivery issue caused by the courier, but Hello Klean’s customer support was outstanding. They replied quickly, arranged a replacement without any hassle, and were extremely kind and professional throughout the whole process.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

This shower is mind blowing

This shower is mind blowing! Really a must. Sometimes a bit challenging to pair, but it does wonders to my hair and ski, despite my area “hard water “; I’ve a skin condition and it makes wonders and my hair falls a lot less. Please invest in Hello Klean, and thank me later; I own the last model it was a bday gift!

June 2, 2026
Rated 5 out of 5 stars

My family are so glad we have Hello Klean

My family are so glad we have our shower head! Our area has extremely hard water which leaves skin tight and dry so to now have soft supple skin and a shower which doesn’t need a load of limescale remover to clean it is a godsend.
The quality of the shower head is fabulous. It has made the water flow strong and direct, a big improvement on the original shower head.

June 2, 2026
Rated 3 out of 5 stars

Impression

Design looks nice, it fell in the bathtub and got a little bit damaged. Water quality improved, but there is still calc. My skin and hair haven’t changed, but i can prolonged cleaning the glass of shower.

June 2, 2026
Rated 5 out of 5 stars

Do yourself a favor, get it!

Didn’t think that we’d (me & wifey) see any differences. But this has pleasantly surprised us.

Not only better skin or hair, we noticed our whole bodies feel better after each shower.

Wish they had versions for tap and washing hoses. I’d buy them all.

June 1, 2026
Rated 5 out of 5 stars

Has been excellent

Has been excellent, definitely see and improvement to skin and hair, as well as additional power in the shower

July 13, 2026
Unprompted review
Rated 1 out of 5 stars
Hello Klean logo

Reply from Hello Klean

Hello Michelle,

We are truly sorry our products didn't work for you. We appreciate you sharing your experience with us. Kindly check the email we sent you for us to further assist.

Rated 5 out of 5 stars

Excellent showerhead/filters

I can honestly say the condition of my hair has improved immensely since using Hello Klean's showerhead/filters. I live in an extremely hard water area of France. Everything clogs up with limescale within very short periods of time and my already fragile hair was paying the price, becoming brittle and dull despite condioning treatments. But not now 😊! I highly recommend this product and also the excellent customer service. An issue I had with the first showerhead purchased was resolved efficiently and courteously.

June 1, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look