Handyswap Reviews 

175
TrustScore 4.5 out of 5

4.7

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Company details

  1. Cell Phone Store

Written by the company

Handyswap: Ihr Premium-Partner für die aktuellsten Smartphones Willkommen bei Handyswap, Ihrem spezialisierten Marktplatz für High-End-Technologie. Wir konzentrieren uns ausschließlich auf die neuesten iPhone- und Samsung-Modelle. Bei uns finden Sie keine veraltete Technik, sondern nur die leistungsstärksten Flaggschiffe, die der Markt aktuell zu bieten hat. Kaufen mit Vertrauen – Ihr Premium-Vorteil Qualität und Schnelligkeit stehen bei Handyswap an erster Stelle. Jedes Gerät, das unseren Shop verlässt, erfüllt höchste Standards: Herstellergarantie: Da wir nur die aktuellsten Modelle führen, profitieren Sie von der vollen Sicherheit der offiziellen Herstellergarantie. 30 Tage Rückgaberecht: Wir möchten, dass Sie absolut zufrieden sind. Deshalb bieten wir ein verlängertes Rückgaberecht von einem Monat (30 Tage). DHL Express Versand: Zeit ist wertvoll. Dank unseres Versands mit DHL Express ist Ihr neues Smartphone in der Regel innerhalb von 1 bis 3 Werktagen bei Ihnen. Trade-In: Verkaufen Sie Ihr altes Gerät sicher & schnell Möchten Sie Ihr aktuelles Smartphone zu Bargeld machen? Mit unserem Trade-In-Service bieten wir Ihnen einen unkomplizierten Ankauf zu fairen Marktkonditionen. Unser transparenter Prozess: Senden Sie uns Ihr gebrauchtes Gerät einfach zu. Nach einer professionellen technischen Prüfung durch unsere Experten erfolgt eine Sofortauszahlung. Wir prüfen das Gerät sorgfältig und überweisen Ihnen den Betrag direkt nach erfolgreichem Check – schnell, sicher und ohne langes Warten. Warum Handyswap? Wir kombinieren die Geschwindigkeit eines modernen Online-Shops mit der Zuverlässigkeit eines Fachhändlers. Ob Sie das neueste Smartphone kaufen oder Ihr altes Handy verkaufen möchten – Handyswap ist die erste Adresse für alle, die Wert auf Premium-Service legen. Intelligentes Upgrade. Sofortzahlung. Handyswap.

Handyswap – Dein nächstes Flagship, smarter Preis

Written by the company

Marken-Neugeräte
Bei Handyswap kaufen Sie ausschließlich brandneue, originalverpackte Smartphones mit voller Herstellergarantie – die neuesten iPhone-, Samsung-, Google Pixel- und OnePlus-Modelle werden direkt zu Ihnen nach Hause geliefert.

24 Monate Garantie & 30 Tage Rückgabe

Brandneue Flagship-Smartphones mit voller Hersteller-Garantie, 30 Tagen Widerruf und sicheren Zahlungen.

Bei Handyswap erhalten Sie ausschließlich fabrikneue, originalverpackte Geräte mit voller 24-monatiger Herstellergarantie – direkt vom Hersteller. Sie haben ein 30-tägiges Widerrufsrecht. Sie können Ihr Gerät ohne Angabe von Gründen zurücksenden und erhalten den vollen Kaufpreis erstattet. Alle Bestellungen werden per DHL versendet. Unser Support-Team ist rund um die Uhr per Chat und E-Mail erreichbar.

Contact info

Premium-Handys, unschlagbare Preise

Entdecken Sie die neuesten Model-Modelle mit voller Garantie.

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(175)

174 reviews in the last 12 months

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Rated 2 out of 5 stars

I waited a very long time for my order

I waited a very long time for my order, only to be sent the wrong phone. I had to return the incorrectly delivered phone and cancel the purchase. The response to my emails and inquiries was incredibly fast—I’d give full marks for that alone—but the disruption to my plans was disappointing. I understand that mistakes happen, but I still had to spend time returning the item, not to mention the emotional frustration. So, while the customer support service itself was excellent, I never actually received my order on time. That part gets two stars 🤷🏼‍♀️

July 3, 2026
Handyswap logo

Reply from Handyswap

Hallo Kalina,

Onze oprechte excuses voor het ongemak dat dit heeft veroorzaakt.

We hebben de zaak onderzocht; het betrof een verzendfout. We hebben onze medewerkers opgedragen om hier voortaan extra op te letten. We zijn het volledig met je eens dat deze situatie voor emotionele frustratie heeft gezorgd, maar we willen andere lezers verzekeren dat we je niet in de steek hebben gelaten. Zodra je deze kwestie onder onze aandacht bracht, heeft ons team deze onmiddellijk aangepakt en je terugbetaling volledig verwerkt. Je geld is inmiddels met succes teruggestort. Onze oprechte excuses voor onze fout en we zijn blij dat we de financiële kwestie snel voor je hebben kunnen oplossen.

Met vriendelijke groet,

Het Handyswap-team

Rated 5 out of 5 stars

Perfect

Phone arrived as ordered, quick delivery followed by an extra charger as a gift. Absolutely recommend

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Iphone 17 purple

We bought an iphone 17 purple, at first they hadnt it on stock so we changed it to the iphone 17 blue. When the phone delivered we were suprised that we got the purple one.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I got an Samsung s26 ultra

I got an Samsung s26 ultra, it was way behind the market price, when I received it I checked and it was indeed original, brand new and I double checked everything with Samsung customer support. Thanks handyswap.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend to everyone!

I I really liked this service. There are no AI bots, only real people helping customers. They answered all my questions in less than 10 minutes every time.

I ordered a Samsung Galaxy S25 Ultra 512GB in the beige color for €891, but it turned out they no longer had that color in stock. Instead, they offered me a €30 discount if I chose another color. Since I had already paid €891, they simply refunded €30 back to my card. They also included a free charger, which normally costs around €20 here.

The staff was super polite and helpful throughout the whole process.

The phone itself was completely new, everything was sealed and unopened, and it was obvious that the device had never been used before. The phone was manufactured in Korea, but the software was configured for Dublin, which is probably one of the reasons why the price was lower compared to other sellers.

Overall, my experience with HandySwap was great, and I would definitely recommend it to anyone looking for a new, authentic phone at a lower price.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy Seller with Great Customer Service

We ordered a Samsung phone from this seller and are very satisfied with the purchase. The phone is original, works perfectly, and the quality is exactly as expected. We have no complaints about the device itself.

The only downside was the delivery time, which took a little over a week. However, the seller was very kind and even included a charger as a gift, which arrived separately in another package. That was a very nice gesture.

Overall, a trustworthy seller with good customer service. We would recommend them.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Doubtful

At first I was doubtful about the reliability of this company. Their offer was almost too good to be true. But only one day later than promised I received my phone in good order.
It's a brand new Samsung S26Ultra but for a few hundred €€ cheaper than in the Netherlands. I would not hesitate at all to order things via them again.
Rien Mulders the Netherlands

May 22, 2026
Unprompted review
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