Grip500.dk Reviews 

1,738
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I like because it was fast delivery and it was same product like online.but the quality of tires its not as same opinion because I can see some defects on wheels and its not 100% sure you can put on w... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! Found the lowest price online for my tyres, and was pleasantly surprised to see they were manufactured just a few weeks before delivery — as fresh as it gets. Fast service, great... See more

Rated 5 out of 5 stars

We’ve bought several sets of tires from this company, and every experience has been excellent. Their prices are very fair, and the quality of the tires has always met or exceeded our expectations. The... See more

Rated 5 out of 5 stars

4 new tires, fresh production date. Best prices in comparison to competitive stores. Great webpage, easy to navigate and clear to read. One scratch, planned delivery was slightly off the original date... See more

Company details

  1. Tire Shop

Written by the company

GRIP500's teams er fuldt engagerede i din tilfredshed. Bag vores hjemmeside arbejder dedikerede professionelle med nøjagtighed og energi for at tilbyde dig en optimal service. Uanset om det drejer sig om kommerciel support, kundeservice efter salg, regnskab, betalingssystemer, logistik, IT-service, marketing eller ledelse, har hver medarbejder ét mål: DIN TILFREDSHED. Vi er glade for at se, at vores hjemmeside modtager anbefalinger fra vores kunder, og at deres loyalitet vidner om vores succes.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,738)

620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I like because it was fast delivery and…

I like because it was fast delivery and it was same product like online.but the quality of tires its not as same opinion because I can see some defects on wheels and its not 100% sure you can put on wheels..now I have a problem because I put them on trailer and its not round 100%.when I spin wheel with hand I see its not straight,and also from service they tell me its problems from them,and when you buy tires you can't return because I already mounting.but how to check them if its not mounted on?than I can say I am disappointed

June 11, 2026
Grip500.dk logo

Reply from Grip500.dk

We are sorry to read about your experience. If you have already opened a ticket with our after-sales service, we will prioritize your claim internally so it can be reviewed as quickly as possible.

Mounted tyres are generally not taken back once fitted, as they are safety items. However, if there is a probable product defect or conformity issue, our after-sales team can assess this based on the information in your file. If the fitting service noted a problem, please make sure their report and any photos are included in your ticket.

Thank you for sharing your feedback. We take these remarks seriously and use them to improve our service.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Found the lowest price online for my tyres, and was pleasantly surprised to see they were manufactured just a few weeks before delivery — as fresh as it gets. Fast service, great value. Highly recommended!

May 21, 2026
Rated 1 out of 5 stars

instead of 4 tires I only received 2

instead of 4 tires I only received 2, 2 were delivered to Germany 9 hours away. Because they were sent in 2 orders, the support responds very slowly and dryly.

January 15, 2026
Unprompted review
Grip500.dk logo

Reply from Grip500.dk

We're sorry to hear about the issue with your tire delivery. It sounds like your order was split into two shipments, and one shipment arrived at a different location than expected. To help resolve this situation quickly, please open a ticket with our after-sales service if you haven't done so already. If you have already opened one, rest assured that your case is being prioritized for a swift resolution. We appreciate your feedback and are working to improve our service.

Rated 1 out of 5 stars

Where is my refund …

Please don't ask me to create a ticket i did that almost two and a half months ago. WHERE IS MY REFUND !!!! FFS.

November 7, 2025
Unprompted review
Grip500.dk logo

Reply from Grip500.dk

We’re very sorry for the delay and understand your frustration. Since your ticket has already been opened, please be assured that your refund request is being prioritized by our team. We are working to resolve your case as quickly as possible and appreciate your continued patience.

Rated 5 out of 5 stars

Fast service, reliable products.

We’ve bought several sets of tires from this company, and every experience has been excellent. Their prices are very fair, and the quality of the tires has always met or exceeded our expectations. The staff is friendly, knowledgeable, and quick to help us find the right options for our cars. Fast service, reliable products, and great value for money.

December 9, 2025
Rated 5 out of 5 stars

Simple and Fast

Excellent service from Grip500. The site is quite good and very user friendly. This was my first time ordering tyres and the site made it easy for me. Delivery was quick and well within the timelines. Highly recommended. Already recommended to a friend. Thank you again.

December 4, 2025
Rated 1 out of 5 stars

You guys screwed up big time

You guys screwed up big time. Sent wrong tires. Also, the carrier carelessly left the product at the door, they did not check the product AT ALL!!! 2 tires where totally different size, you could just tell BY LIFTING THEM!!! All you have to do is just send the right tires, yet you don't know how to do your jobs!!! UNBELIEVABLE LACK OF ATTENTION. We risked our Iives in the snow for 2 days because all the garages we contacted didn't have the right measurements. THIS IS BECAUSE OF YOU. Probably the worst experience in 25 years of online shopping.

November 17, 2025
Unprompted review
Grip500.dk logo

Reply from Grip500.dk

We're very sorry to hear about your experience and understand your frustration, especially given the safety concerns you've raised. It certainly sounds like an unacceptable situation, and we appreciate you bringing it to our attention. To ensure we resolve the issue as quickly as possible, could you please open a ticket with our after-sales support and include your order details? This will allow our team to prioritize your case and work with you towards a solution. Thank you for your patience.

Rated 1 out of 5 stars

This is a horrible company

This is a horrible company, with 17 different homepages all over Europe.
They all share the same lousy customer service.

you order stuff, and its not in stock. Customer service cant answer any questions.
their main office is an empty office hotel in Paris.

November 4, 2025
Grip500.dk logo

Reply from Grip500.dk

We're sorry to hear about your negative experience. We understand your frustration regarding product availability and the overall customer service. Our various homepages are set up to comply with local consumer regulations across different countries, but we realize this can sometimes create confusion. To help resolve your concerns more effectively, please consider opening a support ticket with our customer service so we can investigate your case promptly. Your feedback is valuable, and we are always looking to improve our service.

Rated 1 out of 5 stars

Meget utilfredsstillende oplevelse med Grip500

Vi bestilte 2 stk. Sava Intensa UHP 2 225/45 R19 96W dæk, men modtog kun ét dæk. Ikke nok med det – det ene dæk, der blev leveret, var over aldersgrænsen på 36 måneder, og derfor ubrugeligt i forhold til anbefalet dækalder.

Jeg står nu med ét gammelt dæk, jeg ikke kan bruge. Grip500 har ikke leveret som aftalt, og kundeservicen har været meget skuffende. Jeg kan ikke anbefale at handle hos dem, hvis man forventer korrekte leverancer og nye varer.

I ordered 2 Sava Intensa UHP 2 225/45 R19 96W tyres, but only one tyre was delivered. To make matters worse, the single tyre I received was over 36 months old, which means it’s too old to be used safely.

I’m now left with one outdated tyre that I cannot use. Grip500 has not fulfilled the order as agreed, and their customer service has been very disappointing. I cannot recommend buying from them if you expect correct delivery and new products.

September 25, 2025
Unprompted review
Grip500.dk logo

Reply from Grip500.dk

Thank you for sharing your feedback. We’re sorry to hear about the issues with your order. Not receiving both tyres and receiving one that is above the recommended age is certainly not the experience we aim to deliver. To help us investigate and resolve this faster, please open a ticket with our service after-sales team if you haven’t already done so. If you already have a ticket open, rest assured that your claim is being prioritized for a thorough review. Your input is valuable, and we are committed to making improvements. We appreciate your patience and understanding.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs – dishonest and unhelpful customer service
I ordered a set of tires but made an error and needed to return them. When I contacted the company, they clearly stated that the return would cost 250 DKK for all 4 tires. I accepted this and sent the tires back.

To my surprise, I was later charged 1,000 DKK instead of 250 DKK. I contacted customer service several times with proof of what was confirmed, but they completely ignored the evidence, refused to address my claim properly, and kept repeating generic answers.

This is not only misleading and dishonest but also feels like a clear breach of contract. The way customer service handled this was unacceptable – dismissive, careless, and outright ignoring what I told them.

Terrible experience. I strongly recommend avoiding this company at all costs.

September 3, 2025
Unprompted review
Grip500.dk logo

Reply from Grip500.dk

We’re sorry to hear about your experience. We understand your frustration regarding the unexpected charge discrepancy and the communication issues you’ve encountered. To resolve this matter as quickly as possible, please contact our after-sales department with your case details and any evidence you have. If you’ve already opened a ticket, rest assured your issue is being prioritized and will be escalated internally for prompt review. We appreciate your feedback and hope to resolve this situation to your satisfaction.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look