Fabric House.com Reviews 

FabricHouse is simply outstanding! The selection of fabrics and materials is excellent—unbelievably diverse and truly inspiring. Alongside high-quality textile staples, you’ll find wonderful and distinctive fabrics, fantastic jacquards, premium silk qualities, stunning prints, as well as a wide range of outdoor materials.
The service is exceptional: incredibly friendly, knowledgeable, and highly professional staff who clearly work with great passion. Delivery from Italy is also fast and reliable.
An absolute recommendation—I will definitely be coming back!

Great absolutely fabulous gorgeous an most of all high quality fabrics, excellent service…

We've been working with Fabric House since 2004. They were my first international partner, and in all those years of collaboration, I've never had a single disappointment, only joy and confidence in the results.

I appreciate everything about FH: the impeccable quality of the fabrics, the service, the attention to the customer, and the warm, human touch. I express my gratitude to Mr. Michael Berner for creating such a great company, and a special thanks to manager Olga for her incredible professionalism and care.

For me, Fabric House is more than just a supplier, but a reliable friend and inspiration.

I wish you continued success, prosperity, and new achievements!

I’ve had the pleasure of working with Fabric House for years on multiple projects. Unsurpassed work ethic and impeccables approach to working with their customers. I am very lucky to be able to count on them for sourcing the best materials. I am grateful to their manager Olga, at their Prato Headquarters, and the entire team for always being there for us.

I ordered different types of fabrics from Fabric House. The manager contacted me very quickly and politely answered all my questions. They helped me choose samples, place the order, and arrange delivery. Everything went smoothly and on time. I am very satisfied with the fabric quality, as I was specifically looking for materials made from recycled sources. Overall, I had only positive impressions from the cooperation and will definitely order again.

We first visited the Fabrichouse in Prato and were given a nice tour and explanation of all the fabrics. Now we already bought several times some fabrics and everytime everything went smoothly. Very happy with this company.

The sample service was great and I found a fabric I would have wanted to buy but they have a way too high minimum value requirement of 150€. I would have had to buy twice the amount of fabric I need just to meet the requirement. (12 meters for one dress is ridiculous!) Customer service said it was because of sustainability issues to reduce the number of shipments, but in that case it should be a minimum amount requirement in meters, not value. The minimum value makes it impractical to buy any of the more affordable fabrics because one would have to buy excess fabric just to buy anything at all.

My experience with fabric House has been nothing short of excellent. A very professional company with first class customer service.
From receiving my initial sample selection which where so well presented, to the lovely Alice who took the time and patience to answer all of my queries, help me with regards to shipping and make sure my order has arrived ok. I can only say that i will definitely be ordering again from Fabric House and highly recommend them to anybody looking for a great selection of beautiful, sustainable fabrics.

I couldn't be happier! The quality of the materials exceeded my expectations. I also appreciated the excellent customer service; they were responsive and helped me choose the perfect fabric for my project. I'll definitely be coming back for more. Highly recommend to anyone looking for high-quality fabrics!

Great customer experience, high quality product and I got great consultation by their team and felt really well taken care of. Have referred several friends in the same industry and they have also been super happy.

Great customer service and very good selection. Can highly recommend!

Incredible showroom and selection of fabrics!very professional, high quality fabrics and quick delivery

Worst client service, they don't answer if they don't want to. Because of them I lost a lot of time and money.

AMAZING.
Incredible showroom and selection of fabrics!

Professional and great knowledge of Fabrics, they helped me a lot for Fashion projects. The best you can expect! Super RECOMMENDED!! 😍

Thank you Fabric-House. I will order again as soon as possible.

I ordered some fabrics 2 weeks ago. Hasn't arrived yet, and when trying to contact them about tracking number, they keep pushing me from one customer service representative to another. One of them gave me an invalid tracking number, so I'm confused if I have been scammed out of my money, or are they just super-lame on customer service.

Update: Finally got the right tracking number, and figured out that the courier had just decided not to leave me any note when tried to deliver. So, not a scam, but customer service is lazy to send exact information.

Update2: As I finally received my order, the quality of fabrics and packing was really good, and as the responsible person of their customer service had returned from her holiday, she has made all the efforts to make things right and nurtured my feelings. So, in the end the biggest problem was DHL and their employee, who thought that they don't have to leave any note after failed attempt to deliver (if they even tried to actually deliver).

The search function doesn’t work at all.. and the worst thing is when I ordered some samples the total amount was 0 so I guess they offered samples free of charge but I was charged EUR20 without any notice until after I pressed “place order” button!! If there’s any charge they should have shown that on the cart instead of not mentioning that before we place order! I checked their sample policy it also doesn’t mention about the EUR20! That’s like cheating!

Very professional and wonderful fabrics, I ordered some free samples and they arrived from Italy terrifically quickly. Very impressed.