Great products (I bought 2) at very reasonable price. Cost of postage is average. Very well packed and protected. Good delivery time after ordering. Very good communication from company. Lovely mugs w... See more
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Review summary
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Reviews shaping this summary
Staff in store where I ordered very friendly and helpful Delivery confirmation e mailed later that day Delivery time emailed evening before as promised arrived exactly as said Delivery men aske... See more
I can’t recommend Charlies highly enough. We had a small issue with a duck fountain, and their after-sales service was absolutely outstanding from start to finish. They kept me informed every s... See more
Order came before expected - very quick. Very pleased with our companion seat - not too difficult to assemble with help from a daughter. It is very sturdy and looks good. There was a fault in a bac... See more
Company details
About Charlies
Written by the company
At Charlies, customer satisfaction is at the heart of everything we do. As a family-run business with 8 stores across Wales and the borders, we've built our reputation on word of mouth and trust, continuously offering the highest standard of service at the best possible price. We know that creating this connection online is a little more difficult, so we partner with Trustpilot to hear directly from you.
Your reviews are vital to our ongoing growth and success. Not only do they help us to continuously improve, but they always put a smile on our team's faces - who love reading about how we help you make the most of your home, garden and outdoor space.
Thank you for helping us to be the best we can be!
Get In Touch
Shop Garden Furniture
Shop Outdoor Living
Shop Gardening
Shop Home & Kitchen
Shop Clothing
Shop Footwear
Shop Tools & DIY
Shop Pets & Equestrian
Shop Camping
Shop Christmas
Our Company Values
Written by the company
- We believe in fair pricing for every single customer, whether you're new or existing, so we do not offer one time discounts or flash sales.
- Our friendly customer service team are always happy to help - whether in store, on the phone, on live chat, whatsapp or email - we're here!
- We only sell products that we'd be happy to take home ourselves.
- We offer a super simple, hassle-free returns process.
Our Delivery Promise
Next day, free delivery & premium services
We only partner with couriers that we believe will take care of our products, getting them to you safely, and quickly - just as if we were to deliver them to you ourselves.
When your order is dispatched we'll let you know which courier it's coming with, provide you with a tracking number, and an estimated delivery date.
Contact info
Unit 7 Offas Dyke Business Park, Buttington, SY21 8SS, Welshpool, United Kingdom
- 03450770708
- info@charlies.co.uk
- charlies.co.uk
Free UK Delivery Over £75
4.8
Excellent
59K reviews
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Superb seller
Superb seller. Clothing is very reasonably priced with super fast delivery!
Highly recommended seller!
June 27, 2026
My experience with Charlie’s is always…
My experience with Charlie’s is always good, a great variety of goods to choose from, and the availability of delivery options is always impressive.
June 27, 2026
Lovely product
Lovely product, excellent service and delivered the day and time that was arranged. Thankyou, will definitely recommend charlies
June 27, 2026
A vast array of products on offer!
Ordered exact replacement solar batteries for a lamp post which have not been easy to source. My order was despatched quickly & I was kept informed throughout.
The item was well packed. I have no hesitation in recommending this business & I will use them again for sure.
June 27, 2026
Quick delivery and well packaged.
June 27, 2026
Arrived quickly
Arrived quickly. the price was good, we have ordered from Charlies before, will not hesitate to use them again
June 27, 2026
Pyrex Glass Measuring Jug.
I found exactly the right product that I required at a very reasonable price.
The product arrived quickly and well packaged.
June 27, 2026
Great service and best price.
June 27, 2026
Online order
Very happy with service, posted quickly, and have since visited Carmarthen store
June 27, 2026
Quick delivery
Quick delivery. But the shorts I ordered do not resemble the ones in the Charlies brochure. The photograph shows shorts with a fairly narrow leg. The ones delivered were wide. Disappointed.
June 25, 2026
Great servicw and product couldnt fault…
Great servicw and product couldnt fault the service shall be using again
Thankyou
June 27, 2026
Easy to use website A great company to be part of
Easy to use website, good delivery time of items, good pricing of items and are of great quality for the work I’m doing, would highly recommend Charles to the agricultural community
June 20, 2026
Delivery very quick hardly any building…
Delivery very quick hardly any building to do quick and easy to assemble and very comfortable furniture and the table is brilliant
June 27, 2026
Excellent customer service.
June 20, 2026
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